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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1305 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,305 reviews
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    GE Profile 5.0 Cut ft.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity top loader. I chose the dark gray. The down side - it is very noisy.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the "Sounds" section on pg. 28 of the Owner's Manual. GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Excellent product and easy to use, we love it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE Profile 5.0 Cu. Ft. Smart Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again GE Profile lives up to its quality claims. This smart washer has made life so much easier. With the wide variety of setting combinations I can set up the washer and then start by my phone to wash at night when electric rates are cheaper. My clothes come out fresh and clean and with controlling the spin cycle I can take care of delicates more easily. I can also wash giant king size comforters and do a double spin to make the drying time less. No more going to a commercial laundromat for washing these huge comforters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this washer and dryer for a year now and I have had no issues! I could immediately tell how much cleaner our clothes were when we switched! Worth the money!

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 3 out of 5 stars

    Violent at first but now “behaves” well

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our previous bosch washing machine started leaking water, my mom wanted to get a new one. She immediately wanted this one when we went to best buy. Im not sure why, she says she has an instinct for the best thing to get. Best Buy had it delivered and installed very smoothly. However, when we first started using it, it would vibrate violently and move around if we used the bulky setting. It also makes different noises when compared to our previous machine. However, after switching to normal wash mode, the vibrating stopped and now is fine. We were thinking of returning it but thankfully it “behaves” now and washes our clothes fine.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the support article on the GE Appliances website titled: "Top Load Washer - Normal Sounds." Thanks for taking the time to share your feedback. GE_Appliances

  • Rated 3 out of 5 stars

    Not terrible, but do your research.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this unit with the matching dryer. The cost, style and load size are very appealing (especially when on sale) however I’m not completely sold on performance. There are times when using this unit that the drum will out of now where get out of sync mid spin cycle and pound on the sides of the washer body, if you’re able to see the sides you can see them protruding from their normal shape when the drum hits them. Other than that and the time of wash cycles I have been generally happy…. But beware of the matching dryer…

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We encourage you to schedule service with our Bodewell technicians to ensure this drum is operating as designed. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393). GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes good, wasn't sure about it without the agitator but it does a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Machine works great; Best Buy is a work in progres

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine itself works great. My wife and I both notice that it gets our clothes cleaner than our previous one. I ordered and paid for this product over the phone, and early enough in the process to handle it appropriately, I specifically mentioned to the customer service person taking that someone else would be picking the item up. Unfortunately, that someone else would pick it up could not be accounted for, and so I had to cancel my first order and have a second one processed. Very frustrating - doh!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Profile 5.0 Cu. Ft. High Efficiency Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We lover the performance of our new GE Profile 5.0 cu. ft High Efficiency Smart Top Load Washer. It washes king size blankets with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Greatest wash machine I've ever owned!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer that washes so much at once. It can hold a lot of clothes and gets them very clean. Plus the app that goes with it tells you when your wash is about done. Plus a bunch of other things. It's awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to install, I am no mechanic lol and not very good at fixing things but it was easy to install and was ready to use right away!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer at a reasonable price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large washer, I could easily put a king size comforter in to wash. completes cycle in approx. 45 min. Clothes come out clean.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Decent machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little quirky you need to make sure that it's leveled absolutely on center or it will rock. Highly recommend using the deep wash option for bulky items. It's a little louder than my previous washing machine so hopefully it works for awhile. The price is high though, $699....

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I love everything about this machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it saves power and water , almost not noise. No agitator its also is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer. Finally, have the matching set. Its super easy to use and keep clean. The automatic dispenser is a time saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ge washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well pretty much self-explanatory has a good capacity. It works very well. It would be a good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine has done a good job washing clothes. I like that a large comforter fits. I'm still learning the settings. The motor is noisier than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazong washer, easy to use and pairs well with the app to notify you when the washing load will be done and when it is done. Clean design looks great

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Ge washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the deep fill option…I feel that the extra water helps clean my clothes. May need to call to get it serviced because the drum “thumps” against the sides when washing sheets or towels. It self corrects after a few spins but it shouldn’t do that to begin with. If they can fix this issue, I would give it 5 stars.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - while we're happy to hear that you love the deep fill feature, we're sorry that the sounds/noises coming from your unit have caused some concerns. -- Modern washers will generate certain sounds due to the nature of their design, and you can learn more about this by referring to the article titled "TOP LOAD WASHER - NORMAL SOUNDS" on our GE Appliances website under the "Support" section. -- The unit might be trying to balance itself when this sound occurs, and we recommend referring to page 13 of the owner's manual to learn more about properly loading your items in the washer. You can find a copy of the manual here: https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf -- If the previous information doesn't prove helpful, you can schedule a service appointment by calling us at: 1-800-432-2737, or online on our GE Appliances website. -- Please reach out to us once more if we can assist you with anything else. Take care. - Pablo@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Beautiful Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes well. It is very noisy. I'm ok with that, it makes me feel like I'm in a laundromat

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thank you for sharing your feedback on your new washer. We're pleased to hear that you appreciate its cleaning performance and the unique feeling it brings with its noise level. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Happy laundering! -Kacie@GEAppliances GE_Appliances