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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1305 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,305 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this color! But not only the color the efficiency of the pair. We also love the smart hq app that’s compatible with these washer and dryers. Best purchase we have made in a while!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this washer for over a year now and works fantastic! Set it to match what you’re washing and let it work. Is a little noisier than other washers but not bad. Still looks brand new inside and out. No mold or smells with the microban technology.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Tomas washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the capacity I choose and love the color, Charo al gray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He Profile

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome unit. GE profile units are great in every aspect. Awesome quality

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and sleek. Large capacity. Many festures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great washer at an attractive price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this machine for under a month, but we like it a lot. It isn't like any other washer we have ever had before. It has built-in provisions to save on water and electricity. It's extremely flexible and easy to use. And It does an excellent job washing clothes, which is what we bought it for. We have used GE appliances for years and have a very good opinion of them. They work well, and they tend to last!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you taking the time to send us your review and being a valued GE Appliances customer. We're glad to hear this unit has been easy to use and you are happy with its wash performance .We know the more you use this unit the more you will be impressed with its amazing features! GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new washing machine. It is very quiet and is large to wash a large load. What I don’t like about it is that it automatically goes to hot water and there is no indicator that the wash is complete.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear that you're very happy with your new washer! The large capacity really does come in handy for large loads. Thanks for the feedback, that we'll be sure to share with the product design team! GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Noisy but effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Berry noisy during agitation. Other than that works great

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very Nice Washing Machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of this washing machine! I wanted a machine that did not have the middle agitator in it because I have large comforters I wash every week. The capacity is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love our new laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, wife loves it. It's also very quiet. Delivery was easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love this washer. This has so many more settings than our old one. I like that it has a quick wash setting. Our last washer didn't have that and it was sorely missed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Wash everything every day

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer machine is sleek, spacious, and easy to operate. I especially like the locking mechanism on the washer because I have a toddler in the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best washer ever!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this appliance. I can wash more clothes at one time and the clothes are clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, love that it fits my king size bedding with plenty of room and everything comes out so clean!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Plenty of space for large items like sheets, comforters, etc. Easy controls.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This is a great washer model with a large 5.0 cu. ft. interior capacity. Not only is the interior capacity large enough to fit your bulky items and bedding, but it was designed with an easier accessed capacity. Enjoy the large capacity while being able to easily reach the bottom of the washer! We're confident this model will continue to be an asset in your laundry routine for years to come. GE_Appliances

  • Rated 5 out of 5 stars

    GE Profile 5 cf smart top load washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE Profile 5 cf smart top load washer comes with easy reach. I am shorter and can reach bottom of washer. Washer is energy efficient and simple to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Good for short people!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how efficient this washer machine is! I’m on the short side and it is easy for me to get all the laundry from the bottom with no assistance!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer the size is great for bulky items i plan on buying the matching Dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine washed my and kids clothes really good and I can pause it at anytime and it the lock is great

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer! I don’t have to stand on my tip toes to reach the clothes and it’s wider than most washers!

    I would recommend this to a friend