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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1305 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,305 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans wonderfully.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still experimenting with ALL of the options! The cleaning is so much better than my old washer. What used to require spot attention, doesn’t even require to get clean.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re so glad to hear your new washer is delivering such impressive cleaning results! It’s great that you’re exploring all the features—it sounds like it’s already making laundry day a lot easier. Thanks for the positive feedback! Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like all of the features the washer comes with. The tub is very deep. It holds a lot more than it looks like it does.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Spin cycle

    Rated 1 out of 5 stars

    Not a Fan!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this washer after my 20 year old Kenmore broke. They just don't make appliances like they used to. I want to be able to select my load size and type and just go. The locking lid was ridiculous. The clothes have to be put in first and then the machine "senses" the load by weight. Even with the "deep fill" option [which only worked for me twice during the 3 weeks that I kept the machine] my clothes never got wet enough and with no agitator, the impeller just doesn't get it done. The loads were LOUD and took 2 to 3 times longer to get through a cycle than my Kenmore. I ended up buying a part and fixing my old machine myself and it now works beautifully. NEVER AGAIN!!!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are sorry to hear that your washer did not meet your expectations. We apologize for any inconvenience caused and appreciate your patience and understanding. Please note that our washer is designed to sense the load by weight to optimize water usage and provide a thorough cleaning experience. However, we understand that this feature may not be suitable for everyone. We apologize for any confusion caused by the locking lid and the deep fill option. We will consider your feedback as we continue to improve our products. Thank you for choosing GE Appliances. We hope to have the opportunity to serve you better in the future. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Excellent washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Large capacity, clothes come out clean. I recommend this washer for a family.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there – Thank you for leaving your feedback with us about your new washer! We’re thrilled that it is working well for you. We know it will serve you well for a long time to come. Thank you for choosing GE Appliances. -Kacie@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So many good things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the settings are helpful. Every wash cycle is efficient and effective. Super happy. Washer is great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love our new washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is perfect for our family of 4. Runs quietly and efficiently. Controls are nice and intuitive and the App connection with notifications is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest Purchase Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the easiest purchase ever! The store representative was knowledgeable. I love the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Large capacity and gentle

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our LG washer has run well for us for over a year now. It fits a lot and balances it quite well. I like the clear lid and the setting options. I don’t really like the sounds the control panel makes and choosing the settings is a little annoying since you have to press to cycle through again instead of going up and down.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The best purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good no sound it’s fast and so far am loving it .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    best wash machines I have ever had, washes great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my wash machine I use it 3 times a week and clean wonderfully

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cleaning machine. Haven't downloaded any additional cycles. A little louder than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great value.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set. Very easy to operate. Great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an exceptional piece of machinery. Washes out all the bugmars away!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this after our other broke after 14 months. Great product for a large family!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Happy to get GE and get rid of LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 4 weeks ago. Great product. We had LG washer and dryer for years can't say how many times I cursed that thing. It leaked and had problem after 1 week. So glad to get the GE

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're delighted to welcome you to our GE Appliances family. You've chosen a great model that will serve you well. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Ge profile washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great washer . It cleans clothes exactly like it says it does.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! It’s nice that it is a smart washer without breaking the bank. It’s neat that it tells you your wash will be done in 5mins & when it’s complete. I do find when it starts it’s kinda of loud when it sensing, but after it’s not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    I'm in love with my washer machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's louder than our former washer but it cleans 100% better!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It works great. Looks great. Clothes are super clean and smell great when finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile - washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is so quiet and washing a kind size quilt with ease and other large loads as well.

    I would recommend this to a friend