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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1305 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,305 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Wish i woild have updated sooner. Easy to use and does an amazing job getting our clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, we had some old school washer and dryers. So these ones are a major upgrade. They clean the clothes well and I like the little drop section it has for pods! That’s pretty rad

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great washer! Few minor things to consider

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer itself. It does a great job washing the clothes. The drain hose is too short and the detergent trays hold water after the wash cycle is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!! Fo roomy and gets the clothes clean.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Super loud set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I am giving these a 3 is because of the price and appearance. We had these for two days and scheduled a return because of how loud they are (the dryer in this set also). Best Buy has been great to deal with and made the return seamless. Also, compared to the LG I used to have the door, lint trap and detergent thing feel super cheap.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your feedback is important and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is perfect. The tub is huge. The impeller is so much more efficient than an agitator and it doesn't beat up your clothes. Also, the color is beautiful, feels very luxurious.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good washer but noisy, especially the lid lock.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too noisy especially lid lock. Washes well and uses less soap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash&Dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer set is very powerful, suitable for my husband's heavy clothes .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old washwe was over 10 years old and was not reallt washing anymore. This one has been a life changer with how easy it is to use for my parents.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    It's Pretty Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity; it's big enough to wash a queen sized comforter. I do wish you had more control of how much water can be used per cycle though.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear that you’re loving your new washer and that it’s large capacity is helping with your everyday washing needs. If you prefer to have a higher water level, you can use the “Deep Fill” feature which adds 3 gallons of water to the wash load if pressed once or can provide the deepest fill possible if held for 3 seconds. To learn more, see the Deep Fill section on page 14 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the Best Buy product page. GE_Appliances

  • Rated 5 out of 5 stars

    Wssher and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use we love it we love the color loveit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer very easy to use. The function buttons are very easy and holds large loads

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    My digital machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to work just a little noisy but not disturbing love my new washer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Clothes washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to set up and use very large capacity

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Does a good job. Easy to use and enjoy the features and settings.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    Good Choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and gets clothes clean! It was a difficult decision picking a washer and I'm very satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE PROFILE WASHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE WASHER PARTICULARLY CAUSE IT DOESN'T HAVE THAT REMOVABLE AGITATOR IN IT. I PURCHASED IT BASED ON THAT AND AM SURPRISED HOW WELL IT WASHES.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Ph. D. Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is efficient in getting clothes clean. However, it has too many choices and it takes time to adjust each cycle to my preferences. I joke you need a P. D tto operate it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad that you're enjoying your new washer! If you have any questions on how to operate it, or about the amazing features it has, please don't hesitate to reach out via private message on social media. GE_Appliances

  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Great but can wrinkle your clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it five stars but for some reason all of my shirts come out very wrinkled even on the slowest spin cycle. I hang my shirts to dry so I can’t have them wrinkled. Also the installers hooked the water lines up backwards… Not the fault of the machine of course. Every other function of the unit as well as the cleaning ability is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great washer if you have a big family. I’ve had the washer for a little less than a month and have been overall pleased with the results. It’s quite, and I love the notifications the app and Alexa gives me. As long is you balance your clothes in there right, you shouldn’t have any issues!

    I would recommend this to a friend