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Customer Ratings & Reviews

$699.99
Save $245
Comp. Value: $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1636 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,636 reviews
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!! Fo roomy and gets the clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love our new laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, wife loves it. It's also very quiet. Delivery was easy

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer the size is great for bulky items i plan on buying the matching Dryer

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 4 out of 5 stars

    Re-Balance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but make sure you put more than one blanket in it when you wash stuff. I had it slosh to one side and through it out of balance and it was trying to rebalance for a good 20 minutes before I caught it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're happy to hear that your washer is working well. Thanks for the feedback that we'll be sure to share with our product design team. We wish you all the best! -Don@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Does a good job. Easy to use and enjoy the features and settings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    My digital machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to work just a little noisy but not disturbing love my new washer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So many good things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the settings are helpful. Every wash cycle is efficient and effective. Super happy. Washer is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great value.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set. Very easy to operate. Great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ge washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well pretty much self-explanatory has a good capacity. It works very well. It would be a good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best GE item we have ever owned, It does a great job keeping up with our needs, going on 2 years now with not any problem. Very happy with our purchase of this item, Great Product

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great washer! Few minor things to consider

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer itself. It does a great job washing the clothes. The drain hose is too short and the detergent trays hold water after the wash cycle is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Yes, buy it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! It works very efficiently and easy to use. I love all the settings available. The color is modern and beautiful.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - It's so wonderful to hear how much you're enjoying your lovely new GE Profile washer! We strive to make sure our products are user friendly to assure that our consumers have the best experience possible. We appreciate your trust, and loyalty to the GE Appliances brand. Please don't hesitate to reach out to us if you have additional questions. Best wishes! - Don@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    It's Pretty Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity; it's big enough to wash a queen sized comforter. I do wish you had more control of how much water can be used per cycle though.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear that you’re loving your new washer and that it’s large capacity is helping with your everyday washing needs. If you prefer to have a higher water level, you can use the “Deep Fill” feature which adds 3 gallons of water to the wash load if pressed once or can provide the deepest fill possible if held for 3 seconds. To learn more, see the Deep Fill section on page 14 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the Best Buy product page. GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Ph. D. Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is efficient in getting clothes clean. However, it has too many choices and it takes time to adjust each cycle to my preferences. I joke you need a P. D tto operate it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad that you're enjoying your new washer! If you have any questions on how to operate it, or about the amazing features it has, please don't hesitate to reach out via private message on social media. GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, we had some old school washer and dryers. So these ones are a major upgrade. They clean the clothes well and I like the little drop section it has for pods! That’s pretty rad

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes wash soo good in my new washer. I love everything about this washer. Im soo glad i didn't listen to some of the bad reviews

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It works great. Looks great. Clothes are super clean and smell great when finished.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this after our other broke after 14 months. Great product for a large family!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Washer So Far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely happy about this purchase. We have had a front loading unit for many years and decided to go to a top loading. The washer is huge inside and looks great with the matching dryer. We have been able to feel the difference from our previous machines compared to these ones. The clothes feel a lot cleaner and smell cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    best wash machines I have ever had, washes great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my wash machine I use it 3 times a week and clean wonderfully

    I would recommend this to a friend