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Customer Ratings & Reviews

$699.99
Save $245
Comp. Value: $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1636 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,636 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    best wash machines I have ever had, washes great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my wash machine I use it 3 times a week and clean wonderfully

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Yea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer does a good job easy to use great service

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great washer if you have a big family. I’ve had the washer for a little less than a month and have been overall pleased with the results. It’s quite, and I love the notifications the app and Alexa gives me. As long is you balance your clothes in there right, you shouldn’t have any issues!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The best purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good no sound it’s fast and so far am loving it .

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Super loud set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I am giving these a 3 is because of the price and appearance. We had these for two days and scheduled a return because of how loud they are (the dryer in this set also). Best Buy has been great to deal with and made the return seamless. Also, compared to the LG I used to have the door, lint trap and detergent thing feel super cheap.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your feedback is important and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New GE Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my older Samsung with this one and it has more space, much quieter, and gets my loads done faster. Connected to my Alexa as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an exceptional piece of machinery. Washes out all the bugmars away!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Ge profile washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great washer . It cleans clothes exactly like it says it does.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Profile 5.0 excellent performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE Profile operates,very efficient with deep water. Great for comforters and large loads.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Top washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We switched from Samsung to this and it's a world of difference. Easy to use and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Large capacity is nice for linens

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the capacity of this washing machine. It can handle guest sheets and towels in one load and seems to do a good job of cleaning even without a center agitator. Too soo to comment on durability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old washwe was over 10 years old and was not reallt washing anymore. This one has been a life changer with how easy it is to use for my parents.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great duo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer & dryer set! Works wonders with large loads for our family of 6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one month post-purchase, but happy with quality and quiet (much better than Samsung that broke within 4yrs and GE Profile which was ridiculously loud).

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is slightly noisy, the capacity is awesome.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there – We’re happy to know that you're enjoying the capacity that your washer offers! At the same time, we’re also sorry that the noise level for this washer hasn't met your expectations. Modern washers and dryers will generate certain sounds/noises due to the nature of their design, and you can learn more about those sounds by reviewing page 24 of the owner's manual. Thanks for your time and have a wonderful day! -Don@GEA GE_Appliances

  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Good washer and quite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice capacity. Easy to use and quieter than expected. Not overly complex to use with dials and buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washing machine!!..holdsa lot of towels and big blankets..Get clothes super clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect definitely recommend. Clothes come clean within a short time

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Throughly enjoy, while its sensing the laundry its SLIGHTLY loud…but the amount of clean your colors and whites are, dang near incomparable. While washing it wont keep you awake at all. The deodorant stains in my white shirts, gone. My jeans(ralph lauren, Levi Strouss, Tom Ford) with the right settings, came out beautiful. The

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear you’re enjoying your washer, and it’s providing an excellent cleaning performance for you! Regarding the noise during load sensing, you may want to make sure the washer is leveled to cut down on any extra vibration that may be adding to the noise level. We’re confident the washer will keep taking care of all your laundry needs for years to come! GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Ear lugs, please.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine actually does all that it says and is especially good at getting most of the water out of the fabrics; however, in doing so it tends to make a lot of noise as it bounces around the room. It’s a bit embarrassing when company is here.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are happy to hear your washer is working well and cleaning your clothes. However, we are sorry you're having this experience with your being extra loud. It may be getting out of balance. All GE Appliances washer tubs move freely within our exclusive auto balance suspension system. It is a rod and spring floating suspension, designed to withstand extensive out of balance situations without the need for an "out of balance" switch. During an out of balance load, the basket is allowed to "float" forward and backward, side to side, and up and down, yet it never touches the floor nor is it even connected to the floor. As a result, the clothes basket can move freely, and this is normal. Note: The more the legs are extended, the shakier the washer will be during operation. We have some Anti-Vibration Pads that may help with this issue. Please check our site for these or reach out to our GE Parts team. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA GE_Appliances