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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1666 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,666 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great duo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer & dryer set! Works wonders with large loads for our family of 6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this washer and dryer for a year now and I have had no issues! I could immediately tell how much cleaner our clothes were when we switched! Worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I would recommend to buy this product

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washing machine ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washing machine. Its very roomy. It has multiple cycles to choose from and you can control it via wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Good washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using now over a month and love it, good size for family of 6.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ilove how big the bowl is,and how much cleaner my clothes are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect definitely recommend. Clothes come clean within a short time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far So great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. Controls take a little bit of testing to get what you want. But after a few starts and stops we got it working perfectly. It runs really quiet and seems to wash extremely well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    GE Profile

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: nice machine, not too complicated, you can teach a teen to use this! Cons: drain hose is far too short, had to buy a hose extension - GE needs to provide standard adequate drain hoses.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy wash day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very happy with the performance of this washer do recommend to others product worth purchasing.❤️

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Need new washer after owning for only 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer started getting really loud during the spin cycle after about a year and a half of owning. At the 2 year mark, the washer stopped in the middle of the cycle altogether and would not go into the spin cycle. Called a local tech to come and take a look and he told me that the control board needed replaced and the bearings were going bad and that the transmission would need replaced as well. He was shocked that it was only 2 years old and told me to avoid GE. So now we are replacing with a different washer altogether. Also to be noted, our matching dryer had issues within the first year of owning and luckily was covered under warranty at that time but, even now, it sounds terrible and makes a squeeling noise from time to time. I also had bought a GE dishwasher about a year and a half ago which is now having issues with leaks around the door. Just going to take that techs advise and avoid GE products in the future.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear about your washer stopping mid cycle and for the issues with the control board. We'd like to help out with this. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Terrific washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, gets clothes clean. Easy to use, saves on water

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    outlet is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "This is a top-of-the-line product. I would purchase more appliances."

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AWESOME WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has exceeded my expectations in quality and performance. The service techs that installed this unit and hauled away my old machine were timely, professional and flexible to my work schedule. 10/10 recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer and the so many settings and adjustments you can do and it does wonders for big blankets

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. The machine was delivered a few weeks ago. My husband we very pleased with the install and delivery. Washes well with less water. Hoping it makes a difference on my bill. Quiet machine that can wash a lot of launfery at once. We use it daily and have teenagers that constantly change their clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing i good. I had problems with the washer and itbwqs corrected asap. I give the washer 5 star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Id buy it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much room in the washer. Clothes come out clean and smelling good

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    LOVE IT‼️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took awhile to get it figured out, I had issue with the water level but after reading about the washer and how it uses less water, something I can get used to. I also LOVE where the dispener is for the detergent is because the water goes through it and cleans it out without leaving any residue anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installment was easy, we did have issues the first week, but I believe the machine doesn’t take huge loads of clothes. Other than that I love the machine & the quality.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your feedback and choosing us for your home! We are happy to hear you love your unit. We are always looking for ways we can improve so appreciate you letting us know about the load capacity so our product team may look into this for future builds. GE_Appliances