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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1305 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,305 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have loved this new washing machine. I love the sensing feature at the beginning of the cycle to help it function better. Would definitely get this model again

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean clothes really good. I like the app feature.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer! It works wonderful and I needed this. Perfect size also!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this top load for several reason. Love the 5.0 space, also the 10-year limited warranty. I just tried it for the first time, and it cut my washing time in half.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Only had it for a few weeks but its wirking great. It is a little loud but thats about it. I bought it ti replace a 3 year old maytag that brike for the third time. FYI never buy a Maytag they're horrible.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you taking the time to leave your feedback and that you chose us for your purchase. We are always looking for ways to improve or make changes when necessary so we appreciate you bringing the noise to our attention. We hope your unit continues to impress you for many years! GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE washer smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent washer very easy to use app work great it tell you when is done and how much time left for finish the load

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large compacity. Works great nice and quiet. Definitely would by again

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    GE PTW600BPRDG top load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and easy to use. Large capacity plus it does not have the center agitator.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color. Very quiet and clean clothes good. Came with a dent on the right side but best buy gave me discount and its next to the dryer and no one will see it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This unit provides a better clean, thanks to our Adaptive Smart Technology which enables optimization of cleaning power and fabric care within each cycle. We're thrilled to hear you're enjoying this unit, and we're confident it'll continue to serve you well for many years. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looked like a great choice for a washer. My wife was really excited, and was the one who made the final choice to buy this washer. The downside to it is that it is the noisiest washer I have ever owed. As it's washing it sounds like a cheap piece of tin. Very disappointed in GE.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your feedback is important, and we do appreciate you taking the time to share it with us. We offer descriptions of the normal sounds you can expect to hear on page 28 of the online Owner's Manual. The manual is available for you to review by clicking on the Features tab and scrolling to the bottom of the Features list, where you will find a link, you can click on. If the sounds you are hearing are not listed, we encourage you to call Bodewell - our GE Appliances service team at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great Set!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. no complaints! worth the money! if you need a washer/dryer set we recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My first washer!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved it! It’s huge and it can fit all the load every week! I can believe I really bought this as my first washer ♥️♥️♥️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine! And the instoller team was very knowledgeable and nice! Very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Not the most expensive washer, but good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New washer works well. We like having a washer without the agitator in the middle. It makes it much easier to balance the loads. Price was good for what we got.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with this washer. Does a great job, and now I don't have to go to laundry mat to do heavy blankets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It was my first time buying my own appliance and it works great. I love that. I can sync it to my phone and customize wash cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Top Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fabulous! I love every feature this washer offers, especially the smart technology that allows me to start the washer remotely and time it to be finished shortly after arriving home from work to switch to dryer! It's quiet, holds a lot of items per wash, appealing to look at, and fun to watch.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer is solid! What you expect from GE.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! The washer has been great so far! Washes clothes like you want spins out pretty quiet compaired to some. The Gray color is very nice and we love the glass top. Nice to glance to see if there is something in the washer without having to open it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Profile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great set and works well but it is SO LOUD! I swear it sounds like a helicopter is getting ready to take off. Also, I ordered it online and didn’t know I needed to buy the install kit because the dryer didn’t have a plug included.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your feedback and are glad to hear the set is working well for you! Some noise is expected during operation, but we recommend checking that the unit is level front to back and side to side to help reduce vibration. Lauren@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    90% satisfied with this purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app should give more control. When spinning it’s too noisy, even with the laundry being evenly distributed.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there,

      Thanks so much for sharing your valuable feedback with us. Our apologies to know that the washer is incredibly noisy when spinning and understand how annoying that can be. We'll be sure to pass this information along. Please let us know if there's anything you need. Wishing you well! Mike@GEA GE_Appliances