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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1305 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,305 reviews
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love this machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So roomy and easy to use - it actually makes laundry day fun!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- Thank you for taking the time to leave your feedback. We are happy that you love your washer. We hope that you continue to enjoy your unit and that it gives you the convenience and quality that we work towards providing for our customers. If you need anything else, please reach out and let us know. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE Profile washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Profile washer is great. It’s quiet and does an excellent job. I really like the various options for washing. It’s a great water saver as well. Looking for our water bill to be reduced.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious washer, cleans clothes consistently without damage

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are also enjoying it. We hope it continues to be a convenience and joy to use for you and your family. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this washer. It does a great job cleaning and is a pleasure to use. I bought it after my previous washer (another brand) died all of a sudden after only 5 years. That was a front loader and I really love the top loader better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine wash really good I love it

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Spin cycle

    Rated 1 out of 5 stars

    Loud, doesn't spin, and other small issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this machine. Our last machine was a Samsung and everyone says how bad those are but, like, this is terrible. It is so loud when it's on! The spin is awful. Clothes came out of our Samsung nearly dry, while these are sopping. I hate that it turns on every time I lift the lid. I hate that the lid can be lifted and it puts itself on pause after it starts - not great with my "helpful" toddler. I just cannot stand this thing.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you're not entirely satisfied with this washer model. The bottom of page 24 in the Use and Care Manual provides a QR code/link that will take you to a video showing normal washer operation. If this is not what you're experiencing, please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. You can locate the Use and Care Manual for this model in the "From the Manufacturer" section of this product page. We will be sure to share your feedback on this model with our design and engineering teams to see how we can improve on these areas in the future. - Julia@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product at a good price. A little noisy during wash cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome I Appreciate it!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product Delivery on time no Claims Works So Good 100 Performance like description Recommended all the Appliance Thank you Great Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product, great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it a few weeks, but so far, so good! It has a huge capacity. I love the color! I washed my cal king comforter with no problem! I was really happy with Best Buy’s promo’s and deal. Delivery was professional and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Washington

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer love the color and the delivery person was friendly as well and did the install very professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great. It has a lot of pre settings for anything that you will need.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Quality of machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capacity and quality are great ! Time for cycles and quality of machine is great !

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to learn that you're pleased with the quality of the washer, and the large capacity that it offers! Make sure you download the SmartHQ app to take advantage of the smart benefits that allows you to monitor cycles and settings, download custom specialty cycles and receive alerts when clothes haven't been removed. Thanks for trusting the GE Profile brand! -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Smarter than my husband

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a upgrade from my 1st one we bought 16 years ago. Love that my washing machine is smarter than my husband.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Super Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having the option to choose what laundry I am washing for the day. I also like being able to control the size of the load. But, on the other hand, it is a bit noisy and does its job of cleaning the laundry.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you like the washer! Thanks for sharing and have an amazing day. -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE Profile washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this washer.does a great job cleaning the clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and efficient. I love this washer. The smart controls are exactly why I bought this.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Congrats on your new washer! It means a lot to hear that you love the unit. We love the tangle control unit. The intelligent technology adapts the wash action to minimize tangled loads. GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality recommendation. Easy to use. Run cycles are less then older machine with no noticeable difference in cleanliness of cloths.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy install. Works great and love the fact it’s is wi fi enabled

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE 5 cuft washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5 cubic foot washer has been a great addition to our home. It is quiet, efficient, and has a great look. Controls are easy to use and options are more that we need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size washer and best of allow price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great GE washer, very happy with this purchase.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for the feedback. We're so glad to hear you're pleased with your new washer. This unit is simple to use and gets the job done. We hope you will enjoy it for many years to come. GE_Appliances