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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1305 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,305 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works as expected. GE is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Just don’t overload with towels on your first wash lol.. works as expected

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new washer so spacious and convenient. My delivery was efficient and the price was even better

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Spacious washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of options. Huge interior. A shorter person (than I) would need a stool to retrieve items at the bottom!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Sleek and great looking as a set

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I bought the set and the other appliances was the problem not this guy -

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love The washer machine and its so easy to use.I would definitely recommend it to my friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it works great i would definitely Recommend buying it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just perfect for what we were expecting. It is what it was described and it even exceeded our expectations.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad this washer has been perfect your needs! Be sure to download the SmartHQ app to take advantage of the smart features that it offers! Thanks for sharing your feedback! GE_Appliances

  • Rated 5 out of 5 stars

    Excelent Washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my mom, she's really happy with this Washer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Top loading washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glass lid broke within 9 months of opening and closing the lid, called for replacing or repairing and was told because it’s broken there is no warranty

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to assist with the lid of your washer breaking. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quivk it washes and how there is enough roo. For a king size comforters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good, my wife is really happy with this washer machine. I really recommend it

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    I don't love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay... it does a good job washing the clothes. It has good features. My wife doesn't like that when you save 'My Cycle' it defaults to that over the standard cycle settings when you turn the knob and select a cycle (e.g. Normal, Jeans, etc). The thing we dislike the most is it's very finicky when you have small loads-- it gets out of balance on the spin cycle... and yes, we've leveled the machine.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your honest review! The My Cycle feature has various options that your wife may find helpful. We suggest referring to page 14 of the owner's manual (available online) for additional tips on using this feature. When the washer displays an out-of-balance load, it means that after the wash cycle was complete, the items in the load were no longer evenly distributed enough in the tub to allow the spin out of the water. Manually redistribute the items in the load more evenly in the tub, then resume your cycle by pressing START or select Drain & Spin and press START. For best performance, please refer to page 18 of the manual for tips on loading the washer. We hope this information is helpful! GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Profile 5.0 - Great so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this washer for over a week now. We are very impressed thus far. The washer performs well and the loads don't take a long time to wash. It seems very efficient with washing your clothes. The only downside is the noise when it spins. It just takes some getting used to.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, and thanks for letting us know about your experience - we’re so glad you’re impressed with the washer and its efficiency! We do hate to hear that you’re not happy with the noise when it spins, and we regret any inconvenience caused. If it might be helpful, we have a description of what noises the washer may make on page 28 of the manual; you can view the manual on Best Buy’s product page under the ‘Overview’ section or on our GE Appliances website when you look up the model number and go to the product page. Making sure the load size is right for the chosen cycle, the basket is loaded evenly and the washer itself is level may help cut down on noise. We hope this is helpful, and your feedback will be shared with our team for review. If you have any concerns or questions we’re always happy to assist, here or over our GE Appliances social media. Best wishes! -Sarah@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love the quick was options for small and less soiled loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    safety coordinator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product you delivered is good. delivery crew did a good job.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works really well, but it’s real loud. Don’t know if that’s normal but I don’t think it should be as loud as it is.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this washer especially the deep fill i will never get a front loader ever again i feel this washer really does a great job of cleaning my clothes and big blankets and comforters

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're ecstatic to learn how much you love your washer! We're confident that you will continue to enjoy the cleaning performance from your machine for many years to come! GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Greay washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for a few weeks and I really like it. My husband does the majority of the laundry and he likes that he gets reminders when the loads have completed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new GE Profile washer. I'm still learning all the choices but it is working great. I even washed my light comforter in it. It was on sale and comparably priced so I think I got a very good deal!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great capacity for large loads, works great and is quite

    I would recommend this to a friend