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Customer Ratings & Reviews

$699.99
Save $245
Comp. Value: $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1633 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,633 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can fit all my large size bedding. Power clean option is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I avoided shopping for a new washer and dryer as long as i could because lets be honest they just dont make them like they used to. However i love my new washer and dryer! The app is a bonus so it notifies me when its done and alerts me if i forget. Highly recommend this brand.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Only had it for a few weeks but its wirking great. It is a little loud but thats about it. I bought it ti replace a 3 year old maytag that brike for the third time. FYI never buy a Maytag they're horrible.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you taking the time to leave your feedback and that you chose us for your purchase. We are always looking for ways to improve or make changes when necessary so we appreciate you bringing the noise to our attention. We hope your unit continues to impress you for many years! GE_Appliances

  • Rated 5 out of 5 stars

    Like new dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no issues with product great open box value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technology and good engineering make this a good machine

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good washing machine; however it is very loud.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    IT GETS THE JOB DONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its’s not whisper quite, but not too many washing machines are. It does not allow for individual selections. For example, if I wanted to do only a rinse and spin cycle. It does not have that option. It is programmable, but it doesn’t give you the freedom to program as he was an older washer model.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Water Saver

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works amazingly and saves so much water! The first time I saw how little water it used I was concerned but everything comes out clean and smelling great!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your review and choosing our appliance for your home! There have been many really good reviews on this washer unit. We are confident this unit will continue to impress you for many years with its great features and wash performance. GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Top Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fabulous! I love every feature this washer offers, especially the smart technology that allows me to start the washer remotely and time it to be finished shortly after arriving home from work to switch to dryer! It's quiet, holds a lot of items per wash, appealing to look at, and fun to watch.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this top load for several reason. Love the 5.0 space, also the 10-year limited warranty. I just tried it for the first time, and it cut my washing time in half.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer way more load capacity and really high tech..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and works great! Haven't had any issues since we purchased it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    90% satisfied with this purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app should give more control. When spinning it’s too noisy, even with the laundry being evenly distributed.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there,

      Thanks so much for sharing your valuable feedback with us. Our apologies to know that the washer is incredibly noisy when spinning and understand how annoying that can be. We'll be sure to pass this information along. Please let us know if there's anything you need. Wishing you well! Mike@GEA GE_Appliances

  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love this machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So roomy and easy to use - it actually makes laundry day fun!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- Thank you for taking the time to leave your feedback. We are happy that you love your washer. We hope that you continue to enjoy your unit and that it gives you the convenience and quality that we work towards providing for our customers. If you need anything else, please reach out and let us know. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product. Leaves clothes pretty clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer is solid! What you expect from GE.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! The washer has been great so far! Washes clothes like you want spins out pretty quiet compaired to some. The Gray color is very nice and we love the glass top. Nice to glance to see if there is something in the washer without having to open it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE washing machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE Profile GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond Gray Excellent purchase. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m satisfied using the washing machine I can load plenty than be for and finish faster my laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this washer. It does a great job cleaning and is a pleasure to use. I bought it after my previous washer (another brand) died all of a sudden after only 5 years. That was a front loader and I really love the top loader better.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color. Very quiet and clean clothes good. Came with a dent on the right side but best buy gave me discount and its next to the dryer and no one will see it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This unit provides a better clean, thanks to our Adaptive Smart Technology which enables optimization of cleaning power and fabric care within each cycle. We're thrilled to hear you're enjoying this unit, and we're confident it'll continue to serve you well for many years. GE_Appliances