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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1305 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,305 reviews
  • Cons mentioned:
    Balance

    Rated 3 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer tub bangs against the walls of the washer when 2 sets of sheets are being washed. At times, I've had to manually rebalance 2 and 3 times. I'm reaching out to GE to see if I have a defective part. Outside of this issue, I would rate it 5 stars.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      For help with this situation, please make sure the clearance requirements on pg. 22 of the Owner's Manual are being met. If this doesn't prove helpful, we're confident the certified technician will provide the best solution possible. Thanks for being part of the GE Profile family. GE_Appliances

  • Rated 5 out of 5 stars

    Washer Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast service employee's were fast to help me highly recommend it to my family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE profile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and dryer. Best buy was great with delivery and install.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for about a month and so far so great! no issues and does a great job cleaning our clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a great deal on black Friday on this top-load washer. it has worked perfectly to clean the cloths well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Glad I purchased this set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this washer and dryer set for a month now. It’s been working perfect. I’m happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great find

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made the right choice when it came to this purchase. It’s a good solid product with reliable performance.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This is a wonderful washer model that uses Adaptive Smart Technology which enables optimization of cleaning power and fabric care within each cycle. We're glad to hear you're enjoying your purchase, and we're confident this washer will continue to serve you well for years to come. Thank you for choosing GE Appliances for your home! GE_Appliances

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer and dryer on sale and we absolutely love it. The washer is plenty big with great features. The dryer is fast with lots of settings. Definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washing machine has a lot of options. For example, I like all clothes under the water, so I choose 'Deep Fill' Also, I like the 'Drain&Spin' because I hand-wash my delicate clothes, You can open the lid after it started, so you can add a shirt your kid forgot to put in the basket.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave a review. We are glad you are enjoying your washer unit, and the great features like the deep fill option! We think it’s sure to be a favorite in your laundry space for many years. GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. So much better than my old front load. And the impeller does a lot better than I thought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, bought this GE Profile because I had to purchase something different from an LG and Samsung because the lids kept breaking on those models. The GE works; however, not to keen on the way the machine turns on when you open the lid to just remove clothes - guess it's a minor inconvenience. Will just have to get use to the change and how the settings are different. Otherwise, it works fine so far.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for letting us know that your washer is working fine! We appreciate the feedback about the lid. We're available on multiple on social media platforms if you have questions in the future. All the best! -Don@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    new clothes washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a new learning curve to use this machine. My previous washer was 14 years old. That said as with any GE appliance I have owned, it was easy to use after reading the book and I am very happy with it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are delighted to hear how pleased you are with your new washer and appreciate you taking the time to share your experience. You have chosen a great model and we are confident it will serve your family well for many years. Wishing you all the best! Vikki@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Very loud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, just pretty loud compared to My old Whirlpool.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Looks Great, Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First load of laundry went well. Had a little difficulty understanding the guide, but once I had it figured out, all was ok. Only one slightly negative - the machine is somewhat noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It’s efficient and exactly what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE washer is the perfect fit for our house. The 2 delivery men were extremely professional and friendly in their work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to make sure your clothes are equally distributed around the drum or it will make a loud knocking sound when it is running. Also the lid doesn't lock for the entire duration of the cycle, which is nice if you need to add soap. But if you have small kids you need to be careful. It does lock when it spins.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer. Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with GE. Works amazing. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Does the job. Good Washing machine. I would recommend. Overall good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer! Efficient, love that it tells you when the load is finished.

    No, I would not recommend this to a friend