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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1305 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,305 reviews
  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    New washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and easy The only thing is they broke off my knob to my hot water spout so I’m unable to turn it on or off..

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Sad GE washer broke down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this machine for close to a month and it broke down. I take care of my appliances and they last a long time. However, I was surprised the washer broke down and not even a complete month with it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Oh no! We certainly don't want you to continue having a broken washer. If you haven't already, please take advantage of your one-year warranty with us by calling 1-800-432-2737. GE_Appliances

  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great i like it much quiet then my old one i had

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product at a fair price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the end of the day, you want a washer to do a good job cleaning your laundry without damaging it. This does that pretty well. It has many settings to accommodate different types of loads you might have. It seems to have no problem washing blankets, sheets and other heavy items. The question is, how long will it last? Only time will tell.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear you’re happy with your washer, and appreciate its various settings and great wash performance. We always want to provide a quality, durable product, and we’re confident the washer will continue to serve your needs well for a long time to come! GE_Appliances

  • Rated 5 out of 5 stars

    Great washer for the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, GE makes great appliances and the Best Buy team was a pleasure to work with and delivery was a snap.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with my decision for this washer. I was going back and forth about which product to get but I made the right choice. Easy to use and quiet while in use.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your purchase and are so glad you are happy with your decision. This is an excellent choice for sure. This model has the Microban Antimicrobial protection and it is built into key washer components to help prevent odor-causing bacteria in areas like the tub, dispenser drawer and drain hose. It also has Smart features that are powered by SmartHQ. It has a 10-year warranty on the motor. If you have any questions on your new washer or on any of your GE Appliances, please let us know. We are here to help! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Big family, no problem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job getting out dirt with 9 children in our family. That's a lot of towels & bedding beyond clothes.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - Thank you for sharing your experience with the GE Profile High Efficiency Smart Top Load Washer. It's wonderful to hear that it's doing a great job handling the laundry needs of your large family, especially with so many towels, bedding, and clothes to wash. If you ever have any questions or need assistance with your washer, please feel free to reach out. We're here to ensure your laundry tasks are as efficient and convenient as possible. We appreciate you choosing GE Appliances for your home! -Kacie@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    Good not great.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is much louder than was expected. Could use some insulation to muffle the sound. Also, it does not necessarily clean as well as our old agitator model washer. Hi tech washer and sleek looking. Would consider a quieter model next purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this washer. Nice wide load and the clothes come out some clean.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave us your review. We are glad that you love your new washer! This unit does have some really great features! We really like to highlight that this is a Smart washer unit as well. You can connect this unit to the Smart HQ app on your smart device to easily control and monitor your laundry from anywhere, receive remote status notifications and more. GE_Appliances

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love giving five stars but the delivery was on time and quick but I the washer did have a dent in it and I supposed to have received $200 off my order but I don’t believe I received it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the washer and dryer set. We are completely satisfied and pleased with this purchase. The purchase experience was a breeze and the delivery was seemless. We have no complaints! The set is connected to an app on our phone. We are aware of everything that happens with both machines.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and choosing GE Profile for your home! We are happy to hear that you are pleased wit your new washer and dryer set in your laundry space. We think your new unit will soon become a favorite and will make your laundry days much easier with their great features. Especially with the convenience of the Smart HQ app! Dianna@GEProfile GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great mid range washer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks good but watch out for scratches. Might be noisy for some.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to provide your feedback. We are always looking for ways we can improve our units so we appreciate you letting us know about the noise on your unit so we may take that into consideration when working on future units. We are glad though you like your new unit and are confident it will continue to impress with each use! GE_Appliances

  • Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Profile washer is a great product! It is very quiet and easy to use. The WIFI feature and scheduling capabilities make it very user-friendly. We have already recommended this product to multiple people.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Ge profile washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the item for two days, however I love the sleek design, and the capacity. It has a setting for everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace an AMANA whaser, happy with the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product with amazing features.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this washing machine! It gets everything so clean and has a cycle for almost everything. The app was super easy to set up and I love getting alerts when my laundry is done. It's really helpful for someone like me who often forgets about the laundry. This is perfect for my growing family!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. When in use it’s very quiet. Deep load options for comforts or large loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great washer. The large capacity is wonderful for when the kids get home from college and have a ton of laundry to do. The wifi notifications are nice to know when the clothes are done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased with my. Purchase, runs very quiet. Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Put in my king size comforter and it didn't get off balance or anything. It's a little louder than I expected, but I don't really care. It is located in my upstairs hallway between 2 bedrooms.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi,

      We're so happy to hear how great of a washer this is! It's great to know that it can handle your large comforter. Thanks again for choosing GE. Stay great! Mike@GEA GE_Appliances