Customer Ratings & Reviews
- Model:
- PTW600BPRDG
- SKU:
- 6472680
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
Works great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the washer for 5 months and have had no issues with it until now. I noticed that when I fill the reservoir with softener, it empties directly into the clothes as I fill it. It did not do this at the beginning when I first bought it.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for reaching out. Your liquid fabric softener should be added to the far left washer drawer compartment. Follow the liquid fabric softener manufacturer’s recommendations for the correct amount of softener to use based on the load size. Do not overfill or dilute softener as this can result in additive being dispensed prematurely in the wash cycle. If you are following these steps when using fabric softener and the softener dispenses right away, we encourage you to call Bodewell Service at 833-4BODEWELL (833-426-3393) to schedule a service appointment to have your washer evaluated and repaired as needed.
- Pros mentioned:Cleaning performance
Washer Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, excellet product, the most efficiency washer I ever bought
I would recommend this to a friend Best deal for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, you can use your phone or tablet to change the settings as the machine is WiFi.
I would recommend this to a friend- Cons mentioned:Reliability
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second washer as the first one didn’t last. Had to but it again after one year
No, I would not recommend this to a friend Unsettling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many emotions on this washer. First, it was delivered already broken and defective. I had to wait another 3 days for a replacement. The replacement runs great.I love this machine, but having to wait for a replacement is where I gave it, the stars down from.
I would recommend this to a friendBrand response from GE Answers
Posted .We’re happy to hear how much you’re loving your new washer and that its performing well overall! -- We share your concern with receiving a defective unit, and to best address this concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
- Pros mentioned:Size
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washing machine, I can wash big loads
I would recommend this to a friend - Pros mentioned:Capacity
Top load washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this! Bigger for my large family to run laundry! Works great for bedding too
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great Washing Machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine. I had the front loader and this is much better. No smell and my clothes are clean.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear you are enjoying your switch to a top load washer! We strive to provide the best quality and are confident you'll enjoy its wash performance for many years.
- Pros mentioned:Cleaning performance
Good items
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item still working great. When we tried on blanket it still running not stuck like the samsung type
I would recommend this to a friend Great Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended! This is a good choice, so far so good!
I would recommend this to a friend- Pros mentioned:Capacity
Nice washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time, and set up. Washer does well. Large capacity. Very pleased with it.
I would recommend this to a friend - Pros mentioned:Capacity
GE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is excellent, with very low noise. Peace of mind. Spacious.
I would recommend this to a friendBrand response from GE Answers
Posted .Congratulations on your new GE Profile washer! We're happy to hear that the unit has been working excellent for you. Low noise combined with a great performance is always a superb combination for a washer. Thanks for being apart of the GE family, and hope you have a great day! All the best. - Don@GEA
- Pros mentioned:Cleaning performance
Our new wading machine is awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new washer is so efficient and has so many washing cycles that are important to us!
I would recommend this to a friend - Pros mentioned:Capacity
GE Profile Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. Best Buy had the best sale on it. it is large for quilts. I researched many. I picked this because of the microban technology. I really did not want the wifi but no option without it
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to leave your review. We are glad you decided to choose our smart GEA washer for your purchase. You made a great choice! This unit we are confident will become a fast favorite in your laundry space. If there is anything else we can help with in the future, please let us know. We are happy to help! All the best. Dianna@GEA
- Cons mentioned:Noise level
Washer is very noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is very Noisy on wash cycle. Makes a clank, clank noise.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your review. We may be able to help with the noise concern you are having with your washer. On page 24 in the use and care manual are normal sounds that you should hear from your washer unit that we can link here- https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf. If you find that your unit is making a sound that is causing you concern then we would suggest calling one of our technicians to come look at your unit to see what could be causing the noise. We will list the phone number for our service line here- GE Appliance Service
1-800-GECares (1-800-432-2737)
Monday – Friday: 8 a.m. – 8 p.m. ET
Saturday – Sunday: Closed
If we can help with anything else in the future, please let us know. Sincerely! Dianna@GEA
- Pros mentioned:Ease of use
GE Profile - 5.0 Cu Ft High
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this GE Profile 5.0 Cu Ft High Efficiency Smart Top Load Washer with Smarter Wash Technology,, it’s so easy to use, I love it
I would recommend this to a friend - Pros mentioned:Capacity
Clean and Dry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity with Clear top view. Clothes come out clean and almost dry!
I would recommend this to a friend Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting used to this new technology, ideal for not too filthy clothes
I would recommend this to a friend- Pros mentioned:Cleaning performance
Love Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer and dryer! They are so efficient! They do a wonderful job!
I would recommend this to a friend - Pros mentioned:Size
Great washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with lots of space for larger items. Smart features are great as well
I would recommend this to a friend