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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1305 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,305 reviews
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washing machine recently purchased and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Save time and water.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good size! Its also quite and has multiple wash functions. This help to better ways to wash and save time and water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife is happy with this new washer, so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have to say this is the best washer we have had in a long time, and it gives you the water you need washing clothes and it does a great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far , so good , controls a little fun to figure out , but works well

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my new washer its what ive wanted i can fit a big blancket ith no hesitation i really recommended it..

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great choice for me, I love it. I don’t know how I made without it, the best machines I ever purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, no complaints about it does it’s job and I love that you can keep track of the cycle time with the app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and customer support!. Woukd highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing Machines

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price. Very easy to set your loads. Love the draw for laundry soup and softner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE washet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and very high tech with notifications

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not Impressed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real impressed with this washer. There is no medium setting, it only goes by "sensing" and there's times barely.... BARELY any water. I understand it's to save water but, I would really like to have control of low, medium, or full fill. If there's a way to get medium fill, PLEASE tell me!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - We appreciate your feedback regarding your experience with your washer. We understand your concern about the limited water level options. While the washer is designed to optimize water usage, we value your input and are always looking for ways to enhance our products. This model does have a "Deep Fill" button. You can view the full instructions for this feature on page 14 of the use and care manual found in the "Features" tab on the product page. Reach out to us on social media if you need additional assistance with this. -Kacie@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    GE profile washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water level for the wash cycle doesn’t seem to fill up as much as I would like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best machine ever been really good functions. Silent I can even do laundry even the rest of the house is asleep

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, Best Quality!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally just recommended this wash to my best friend. And now she purchased one too! I recommend GE all the way! They are amazing! And this washer is TOP OF THE LINE at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fantastic!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of this washer and all the different settings!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is very excellent watch very good Irene very dry and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy associate at the store talked me into getting this set and was very descriptive about them. So glad I did because they are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works very well. A great purchase for our family. A great value

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re so glad to hear the washer is working well for you! We always strive to provide a quality product, and we’re confident the washer will continue to serve your needs well for a long time to come. GE_Appliances

  • Rated 2 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worse washer I have ever bought. Everything always gets tangled up it gets off-balance. You can only have a fulfill. If you have it on bulky it never let you know when your washer is done. Just the worst one I’ve ever bought. I’ll never buy another one.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to help out with your washer getting out of balance. We recommend checking to make sure that your unit is completely level to the ground, as this can help tremendously with balancing the load and prevent excessive vibrations. It also helps with the sensor and detecting the soil level, which relates to cycles knowing when to end. You can view more troubleshooting by viewing our article titled "Top Load Washer - Wet Clothes Concerns" on our GE Appliances website in the support section. GE_Appliances