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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1305 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,305 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the washer is working great. Has a lot of capacity to watch blankets etc

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality washer at a great price Big and spacious for large, heavy loads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I would recommend to buy this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to learn how to use it because I was so used to my old one, but I love the detail.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Pretty good but loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is good but it is very loud. The wash cycle is fast!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machines!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for 7 months now! Love them! I do construction and my clothes come out cleaner than can be for construction work!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tthat it had no transmission to fail. Large tub makes washing easy. A bit noisy . Does a great job cleaning the clothes.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - thanks for taking the time to share your feedback! We’re pleased to know that you appreciate the modern design of our washer and that the large tub makes for easy washing. It’s good to hear that it does an excellent job cleaning your clothes too. Thanks for choosing GE Appliances for your home and please reach out anytime if you have any questions or need assistance in the future. All the best! Lauren@GEAppliances GE_Appliances

  • Best Buy Employee

    Rated 4 out of 5 stars

    Good but

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product.Gentle cleaning, but Glass top seems risky.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    A little noisy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good overall but it makes a lot of noise. Otherwise washes well and doesn’t use much water.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there! thank you for taking the time to leave your feedback. We appeciate you bringing the noise to our attention as we use customers feedback to help us improve or change things for future builds. We hope your washer unit continues to work great for you for many years. If there is anything else, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Plenty of room for whatever needs washing. A bunch of settings. High efficiency. Very pleased with it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Loud washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good washer so far, but way louder than my old washer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - Thank you for sharing your feedback on your new washer. We're glad to hear that the washer is performing well overall. However, we understand your concern about the noise level being louder than your old washer. If the noise level continues to be a concern, it's advisable to ensure that the washer is properly leveled on a solid, flat surface. If the noise persists, please feel free to reach out to our GE Appliances Consumer Service at 1-800-432-2737. Your satisfaction is important to us, and we're here to help address any concerns you may have. Thank you for choosing GE Appliances. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Cleans well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick wash, gentle on clothes. Good machine for household of 4, large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great product, great price, easy to use and cleaning good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Versatile washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of options for each setting. The washing machine is very spacious. You could easily wash a comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Insignia top loading washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product no problems so far had a couple of dents but works great

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my new washer. the drum is very big and without the agitator it can hold a queen size comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It was a real good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What i liked about this was it was a very good washer and very easy to use

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This washer model was designed with our Smarter Wash technology. Adaptive Smart Technology enables optimization of cleaning power and fabric care within each cycle. We're confident you'll continue to love this model for many years. GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good washing machine, at first I was concerned with it not having the middle piece to move the clothes around in the washer, but it is working fine.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello! We truly appreciate you leaving a review. It's a pleasure having you all in the Profile family, and we're glad you like the washer. Take care! -Sylvia@GEA GE_Appliances

  • Rated 5 out of 5 stars

    I Trust Best Buy with my hard earned money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy unpacked a new washing machine last Wednesday the delivery driver noticed the hinge on the lid was broken and pointed out to me. They left it because the washer still worked. They replaced it today 5 days later with a brand new machine. This is why I trust Best Buy with my business. HD would have tried to repair it. Been there, done that.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans my King sized comforter. Enough said. Goodbye laundromats!

    I would recommend this to a friend