Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1305 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,305 reviews
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought both units brand new and have had them for over 6 months. In the first 3 months we needed to get the dryer repaired cause it stopped heating up. We now have the same issue another month after the first repair and it seems we may have a faulty unit

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Oh no!

      We're truly sorry to hear that your dryer is experiencing the same issue it did before. We understand how stressful that can be to deal with. This is not the kind of experience we want for our customers. If you haven't done so, we do encourage you to continue taking advantage of your warranty to schedule service repairs. You can schedule an appointment by calling 1-800-432-2737. Wishing you well. Mike@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    smart top load washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautifull and many options . smart , spacious and efficient

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great fine. A little noisier than anticipated

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there! We appreciate you taking the time to give us your honest feedback. We're happy to hear you're enjoying your washer. This is a powerful unit that we expect to make noise, but we recommend looking at the bottom of page 24 of the use and care manual, which can be found in the "From the Manufacturer" section of this product page, where there is a link and QR code. This link and QR code will take you to a video that shows proper operation of this unit. If this is not what you're experiencing, we suggest calling our GE Appliances Consumer Service at 1-800-432-2737 (Monday – Friday: 8 a.m. – 9 p.m. ET. Saturday – Sunday: 8 a.m. – 6 p.m. ET). Don't hesitate to reach out if you have any additional questions, we're happy to help. Thank you for choosing GE Appliances for your home! Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy with purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy, so far, with this washer. Like the large capacity, makes it easy to wash mattress pads, comforters, pillows, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality washer. Had a few load left with patches of lint on some clothes

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a really good job, I am really glad I got this washer!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re so glad to hear you’re loving your washer, and it’s done a good job for you. We’re confident the washer will continue to serve your needs well for many years to come – enjoy! GE_Appliances

  • Rated 5 out of 5 stars

    outlet is awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "This is a top-of-the-line product. I would purchase more appliances."

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very good quality and very high efficiency. Does a great job cleaning even large loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Washing Machine EVER!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love - Love - Love!!! This washing machine is amazing. The capacity size is incredible and I love the glass top. I have to admit, I love watching it work.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - wow, we’re honored to know that our beautiful GE Profile High-Efficiency Washer has earned the title of “Best Washing Machine Ever” in your home! We truly appreciate you for being a part of our GE Family and for providing your valuable feedback. It lets us know we are on the right track to providing quality, convenient products for our customers. We hope it continues to be a favorite in your laundry space for many years and don’t worry, we love watching it work too. We hope you have a great day! Lauren@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So pleased!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! We are more than pleased. It’s spacious, multiple different load options, and not to mention beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Nothing bad to say. It gets the job done effectively and there are many settings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love, love, loves it!!! She does less laundry throughout the week now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. Quick hook up. Works very well and obvious to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer 2024

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Renter's are very happy with my choice of washer!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    For the Love of the washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an excellent washer. We loved it. It works great so far. Hopefully it continues work properly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, it’s easy to use, you just have to make sure the clothes are evenly distributed.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong but loud wouldn’t wished for better washer with a top load

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so glad to hear you are enjoying your new washer! If you find your unit is louder than usual, please ensure your unit is properly leveled and washer legs are adjusted such that unit is stable. GE_Appliances

  • Rated 5 out of 5 stars

    Rating

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price and good features. Pretty close match to our dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new washer works great. Still trying to figure the best settings. All in all a great product so far.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    GE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes great. Gets them clean, but machine is LOUD

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your purchase and are so pleased to hear your washer is working well for you. This is a beautiful washer that has our amazing Microban technology which is an amazing feature. The washer is going to make sounds that you may not be familiar with. Please take a look at our site for normal sounds that you will hear. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA GE_Appliances