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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1305 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,305 reviews
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not as good as i thought it would be. It doesn’t spin all the water out of the clothes on certain cycles. You have to put it on bulky and the pause it to change the cycle. Not a good product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ge Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest to use washer also a ve rd y good price Im very pleased with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still learning the ropes of this washer but so far I’m pretty satisfied with it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    profole is the way togo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washing machine works fine..Gets clothes clean and is better than a front loader..loike it alot..

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there! We're thrilled to hear you're satisfied with your purchase. We value your opinion and appreciate the time you took to share your feedback with us. We know this washer will continue to serve you well. Thank you for choosing GE Appliances! Julia@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Happy wash day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very happy with the performance of this washer do recommend to others product worth purchasing.❤️

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Easy to use and works grea and I would absolutely recommend it to anyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great investment. Also I couldn’t have picked a better washing machine.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, did not wash clothes well. With no middle pillar it was thrown off balance all the time.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to help with any issues you're having with your washer. If the clothes aren't washing well, we recommend ensuring the water temperature is at least 120 degrees Fahrenheit. Other troubleshooting tips are available in your Use and Care manual; the manual can be viewed on our GE Appliances website when you look up the model number and go to the product's page, and the Troubleshooting Tips section starts on page 22. Regarding the issue with balance, we recommend ensuring the washer is leveled (the leveling legs can be adjusted if needed) and items are loaded evenly and loosely around the outside of the basket. The washer having an infusor rather than an agitator would not affect the balance. If you aren't able to resolve the issues with the washer, Bodewell (GE Appliances' team of appliance care experts) can be reached at 833-426-3393. A technician can certainly examine the washer. -Sarah@GEAppliances GE_Appliances

  • Cons mentioned:
    Balance

    Rated 3 out of 5 stars

    trouble with balance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes get twisted up and the washer always seems to be out of balance. I have had one of the adjustable legs shake out and have to put it back in 2 times.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for sending in your review. We may be able to help with getting items to balance or troubleshooting what could be going on. In the use and care manual on page 22 here- https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf.. if you find you are still having trouble with your unit you can reach out to one of our service technicians as well to come look at your unit. Please let us know if we can help with anything else. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity. Able to wash extra large king comforters in one load

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Not only does this model feature a wonderful large capacity, but this model is also equipped with our Microban Antimicrobial technology built into key washer components to help prevent odor-causing bacteria in areas like the tub, dispenser drawer and drain hose. This washer will continue to keep your items clean, while also keeping itself clean! GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE top load great machine!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine! It cleans very well! An the best parties my phone let’s me know when it’s finished!! So far 5 star!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile lives up to the hype

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine lives up to the hype. Have only had it for one week, but have run multiple loads. The settings are intuitive and cover all the uses we can throw at it. The bottom of the basin is indeed reachable, ever for shorter people. Quality machine, would recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy washing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed new washing machine. No more loud, clanking sound. No problem loading big, medium, small clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great family washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for an excellent product. Does everything you could need and has a HUGE capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    If you do large load this is it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of this washer!! Wish it had a deep fill for the normal load. Don’t feel it cleans very well without the extra 3 gallon deep fill which all other loads can have. Also, no signal when to clean washer:(

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To improve wash performance, use the correct amount and type of detergent, load carefully, and select the right settings for your load size. This information can be found on pages 10-13 of the Owner's Manual. GE_Appliances

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and daughter loved this washer and dryer combo. They are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them! Cleans my clothes very good recomend

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved 2 weeks ago and so far no issues. Is a littlw noiser than previous washer but like the detergent/softner dispenser

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great features and is very easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer!easy to use ,Fast delivery as well !

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear you're happy with your washer and dryer, and with your delivery experience! If you want to share your feedback regarding delivery, you can reach out to Best Buy's customer service at 1 (888) 237-8289. We're confident the washer and dryer will continue to serve your laundry needs well for a long time to come! GE_Appliances