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Customer Ratings & Reviews

$699.99
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Comp. Value: $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1636 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,636 reviews
  • Rated 1 out of 5 stars

    Need new washer after owning for only 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer started getting really loud during the spin cycle after about a year and a half of owning. At the 2 year mark, the washer stopped in the middle of the cycle altogether and would not go into the spin cycle. Called a local tech to come and take a look and he told me that the control board needed replaced and the bearings were going bad and that the transmission would need replaced as well. He was shocked that it was only 2 years old and told me to avoid GE. So now we are replacing with a different washer altogether. Also to be noted, our matching dryer had issues within the first year of owning and luckily was covered under warranty at that time but, even now, it sounds terrible and makes a squeeling noise from time to time. I also had bought a GE dishwasher about a year and a half ago which is now having issues with leaks around the door. Just going to take that techs advise and avoid GE products in the future.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear about your washer stopping mid cycle and for the issues with the control board. We'd like to help out with this. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    GE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes great. Gets them clean, but machine is LOUD

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your purchase and are so pleased to hear your washer is working well for you. This is a beautiful washer that has our amazing Microban technology which is an amazing feature. The washer is going to make sounds that you may not be familiar with. Please take a look at our site for normal sounds that you will hear. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. Quick hook up. Works very well and obvious to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new washer works great. Still trying to figure the best settings. All in all a great product so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer n Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them, super quite. Good price and the color on them atract everyone who walks in through my back door!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer 2024

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Renter's are very happy with my choice of washer!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE top load great machine!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine! It cleans very well! An the best parties my phone let’s me know when it’s finished!! So far 5 star!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile lives up to the hype

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine lives up to the hype. Have only had it for one week, but have run multiple loads. The settings are intuitive and cover all the uses we can throw at it. The bottom of the basin is indeed reachable, ever for shorter people. Quality machine, would recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong but loud wouldn’t wished for better washer with a top load

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so glad to hear you are enjoying your new washer! If you find your unit is louder than usual, please ensure your unit is properly leveled and washer legs are adjusted such that unit is stable. GE_Appliances

  • Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far , so good , controls a little fun to figure out , but works well

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved 2 weeks ago and so far no issues. Is a littlw noiser than previous washer but like the detergent/softner dispenser

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 3 out of 5 stars

    trouble with balance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes get twisted up and the washer always seems to be out of balance. I have had one of the adjustable legs shake out and have to put it back in 2 times.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for sending in your review. We may be able to help with getting items to balance or troubleshooting what could be going on. In the use and care manual on page 22 here- https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf.. if you find you are still having trouble with your unit you can reach out to one of our service technicians as well to come look at your unit. Please let us know if we can help with anything else. All the best! Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washing machine recently purchased and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    profole is the way togo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washing machine works fine..Gets clothes clean and is better than a front loader..loike it alot..

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there! We're thrilled to hear you're satisfied with your purchase. We value your opinion and appreciate the time you took to share your feedback with us. We know this washer will continue to serve you well. Thank you for choosing GE Appliances! Julia@GEAppliances GE_Appliances

  • Best Buy Employee

    Rated 4 out of 5 stars

    Good but

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product.Gentle cleaning, but Glass top seems risky.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far washing machine is amazing. Cleans clothes amazingly. I like the connected wifi alerts to remind me about laundry.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are enjoying it and all its features so far! If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Easy to use and works grea and I would absolutely recommend it to anyone!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ge Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest to use washer also a ve rd y good price Im very pleased with

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy washing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed new washing machine. No more loud, clanking sound. No problem loading big, medium, small clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is very excellent watch very good Irene very dry and nice

    I would recommend this to a friend