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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1304 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,304 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Profile washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far its a great product with much more room in it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is excellent! Looks great and works wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    anderson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lava super bien, rapida, me encata su estilo su linea

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for over a year and absolutely hate it! There are so many things wrong with it. It doesn't agitate the clothes well enough. My clothes never smell clean. I use more water and more soap than my old washer. And it is so loud! There is a power surge every time the the impeller changes directions. (My electrical panel is up to date). Please do not buy this washer!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We want to help you with your washer not agitating your clothes properly and their smell. We recommend making sure you are loading your items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. This will make sure that the unit stays in balance. You can find additional information on the article titled "Top Load Washer - Wet Clothes Concerns" on the GE Appliances website.

      To help with your clothing smell, we recommend using High Efficiency detergents such as Tide PODS™ and liquid detergents while following the instructions labeled on the packaging. High Efficiency detergents are formulated to work with low water wash and rinse systems.

      To assist you with the power surges, please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Rated 4 out of 5 stars

    Quiet and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It's quiet and a lot more efficient than my last washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to finally have it delivered and installed. So far I'm very happy with the results and ease on use.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello-Thank you for your review, it means a lot to us and we appreciate you being a valued GEA customer. We hope you continue to like your washer and its features and that it becomes a great addition to your laundry space. If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Buy This!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works better than expected and has “loads” of options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. Very silent. Nice features and reliable brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy, I love all of the convenient features that this smart washer has, on top the price is good as well.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this. Was incredibly loud and the installer couldn’t get the water to go right away. Sounded like an airplane was taking off

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate you taking the time to send us your review. We are sorry to hear that you ended up returning your unit due to the noise. We take all our customer's feedback seriously and we will use this for improvements or changes on future builds. If there is anything else we can help with in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. I wish it had an agitator. Does get the clothes clean!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your purchase and are so happy to hear your washer is getting the clothes clean. Your top-load HE Hydrowave washer with Infusor wash technology provides excellent performance while using less water and energy than a traditional top load washer. Some differences between an infusor model and agitator model will be noticeable during operation. The Infusor system relies on the friction of the clothes to loosen and lift dirt particles. Zipping sound: The drive system of this washer does not use gears. This is the normal sound of the motor rotating back and forth to clean the clothes. We hope that if you have any questions in the future, you will reach out to us directly for assistance. We are always happy to help! Joyce@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Works as desired. It is not the unit we ordered but it works just fine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wrong product delivered and broken drip pan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incorrect washer was delivered initially and then they broke the drip pan underneath and did not report it to me.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry that the incorrect washer was delivered and the washer pan was broken. We strongly advise contacting your retailer directly, as we are confident that they will get these issues resolved. GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Can do huge loads with it and I like that it auto adjusts the water level for what it needs per load.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and features for the cost, little loud though.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Fit perfectly with our needs. Strongly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    LOUD/Noisy GE Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too LOUD for me: I’m used to a QUIET Washer. Hence, the Samsung I ordered. My LAST Old Samsung was VERY QUIET. This GE Profile was LOUD and NOISY. Value, Quality, Use was GOOD BUT TOO LOUD and Noisy.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It's appreciated that you've taken the time to write a review. It's great that you liked the quality and overall. If the leveling legs are uneven, it can cause the washers to be noisy. If you change your mind and have questions, we're here. GE_Appliances

  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer easy to adjust and works like it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and good product washer and dryer! Nice brand

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Fairly quiet. Easy to operate. Variety of settings.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you for your feedback! We're pleased to hear that your washer is working great, fairly quiet, and easy to operate. Having a variety of settings is definitely a plus for accommodating different laundry needs. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Enjoy your laundry days! -Kacie@GEAppliances GE_Appliances