Customer Ratings & Reviews
- Model:
- PTW600BPRDG
- SKU:
- 6472680
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Great washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase we’ve made, there is so much room and it’s quiet!
I would recommend this to a friend - Pros mentioned:Ease of use
Appliances satisfaction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome appliances ! Easy to use and very energy friendly !
I would recommend this to a friend Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer! It works great and has all of the features I was looking for.
I would recommend this to a friendGE PROFILE WASHING MACHINE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I have no problems with my new washer. The delivery was excellent! Hard working prople!
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing your positive experience! We're glad to hear your new washer is running smoothly and that your delivery experience was handled by a dedicated team. If you’d like to share your positive delivery feedback with Best Buy, you can visit the Support Center at the Best Buy website or call 1-888-BEST BUY (1-888-237-8289). Lauren@GEAppliances
Edward
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loves this washer, very efficient and looking forward to match it with a dryer
I would recommend this to a friend- Cons mentioned:Noise level
Safety Concern
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had 2 high capacity top load washers from Whirlpool and Samsung. Even an old Kenmore. We were always able to pack those to the brim. Even with the Samsung recall, we never had an issue with heavy loads in that model. However this washer certainly gave us a lot of cause for concern on a medium sized sheet load. I’m bummed that I cannot upload the video here. We heard a loud banging noise in the house. We walked into the laundry room to see the drum slamming against both sides of the casing of the washer. By the end of it, the washer bounced about 2 feet from its original position. The washer was leveled, and we had evenly distributed the sheets (even though these machines are supposed to even out the loads themselves.) I appreciate Best But for letting me exchange things in situations like this, as dealing with the-manufacturer can be very painful.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Great Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Easy by to use and modern. Very esthetic.
I would recommend this to a friend - Pros mentioned:Ease of use
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, easy to use, works well, happy with purchase.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to share your review. We are so pleased to know that you are happy with your purchase. This is a great washer with many amazing features! One of the most appreciated features is the Deep Fill option. This option allows you to enjoy total control and customization of your water levels with just the touch of a button to add just a little extra water or fill the tub. If you have any questions in the future, please let us know. We are here to help! Joyce@GEAppliances
- Pros mentioned:Cleaning performance
Great machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scratch and dent purchase that was discounted greatly. It works wonderfully.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Congratulations on your new washer. We are so glad you found this at a discounted price. This is an excellent model and we are so pleased to hear it is working wonderfully for you. Win-Win! One of the best things about this washer is that it has Antimicrobial protection that is built into key washer components to help prevent odor-causing bacteria in areas like the tub, dispenser drawer and drain hose. This is an added bonus and we know you will appreciate it! Please let us know if you have any questions in the future, we are here for you. Joyce@GEA
- Pros mentioned:Ease of use
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer, easy to use. My favorite feature is the quick wash.
I would recommend this to a friend - Pros mentioned:Ease of use
GE Profile Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great price. Easy to use and understand. Delivery guys were very friendly and helpful.
I would recommend this to a friend - Pros mentioned:Ease of use
Mickey
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use have used almost all of the different cycles with no issues. I am happy with this purchase so far.
I would recommend this to a friend GE 5.0 Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality washer, the only complaint is that the tub is pretty deep and the washer is taller than the previous one we had so it is harder to reach to the bottom to get clothes out.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We're happy to hear that you're satisfied with the quality of this washer. We'll be sure to pass along the feedback about the depth of the tub and washer height to our product design team. Thanks for being part of the Profile family! Take care! -Don@GEA
Great washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installment was easy, we did have issues the first week, but I believe the machine doesn’t take huge loads of clothes. Other than that I love the machine & the quality.
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate your feedback and choosing us for your home! We are happy to hear you love your unit. We are always looking for ways we can improve so appreciate you letting us know about the load capacity so our product team may look into this for future builds.
- Cons mentioned:Noise level
Best buy outlet buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this at the outlet it was a good price. Looks good. Its just loud when it does its business
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear that you're liking the look of your washer and aren't glad that your washer is loud, Please check out page 24 in your use and care manual, as it describes different common sounds. Also, view the article on our website called "Top load washer - normal sounds". If you don't think that the sound you're hearing is being referenced, please have one of our certified GEA technicians come out to take a look. Service can be set up online or by calling 1-800-GE-CARES
Happy So Far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had any issues or concerns and I love the smart technology.
I would recommend this to a friendOpen box great deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful staff. Purchased online before the store opened and the item was ready at the opening. Great deal on open box
I would recommend this to a friendBrand response from GE Answers
Posted .We're happy to learn that your beautiful washer is working well! Make sure you take advantage of the smart features by downloading the SmartHQ app. For more details, please review the support article on the GE Appliances website titled: "Smart Washer - Benefits of SmartHQ App." We're confident this machine will continue to be a great addition to your home for many years! -Don@GEAppliances
Very disappointed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but I'll never buy another appliances from Best Buy. Took over a month to bet and then not delivered. Total Nightmare.
I would recommend this to a friendBrand response from GE Answers
Posted .If you have not done so already, we encourage you to reach out to Best Buy by calling 888-237-8289 to discuss this further. -Vikki@GEAppliances
Everything was perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, good customer service, the delivery was perfect
I would recommend this to a friendGood washer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good washer. Not sure about the warranty, but so far it has proven itself worthy
I would recommend this to a friendBrand response from GE Answers
Posted .We’re glad to hear your washer is performing well and showing its value! For added peace of mind, it includes a one-year full warranty covering parts and labor for any manufacturing defects, plus a ten-year limited warranty on the motor, with parts coverage included if ever needed. For full details, see page 25 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances