Customer Ratings & Reviews
- Model:
- PTW600BPRDG
- SKU:
- 6472680
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Adelas
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent machine, and easy to use. The price is fair
I would recommend this to a friend EXCELLENT CHOICE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I BOUGHT THIS WASHER AS IT WAS ON SALE AND PURCHASED ALONG WITH THE DRYER, SO FAR I HAVE NO COMPLAINTS. I WOULD DEF RECOMMEND THIS PAIR.
I would recommend this to a friend- Cons mentioned:Reliability
DONT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give this a zero star if I could. We purchased this washing machine as a package with the dryer. The first washing machine was delivered completely damaged, so we had to wait for a new one to be delivered 3 days later. From the time the new machine was delivered it only lasted 18 days and no longer works. We’ve reached out to both Best Buy and GE and have been given the run around, neither has helped us. We continue to get told to call the other, now we’re out $1400 for a washer that only lasted 18 days and have been without a washer for 2 weeks now.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We know having trouble with multiple units would be frustrating, and we want to assist. Please send us a private message over our GE Appliances social media (such as Facebook or Instagram) with a copy of this review and your contact information. We can certainly look into your situation further.
- Pros mentioned:Ease of use
Exceptional washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer machine; it is very easy to use, while also being modern.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- Thank you for your review and being a valued GEA customer. We are happy that you are enjoying the ease of using your new smart washer unit! We hope this smart washer brings joy and convenience for you and your family for many years! Please let us know if there is anything else you need in the future. Sincerely- Dianna@GEA
Great machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine and no issues. Works great at all times
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there! Thanks for taking the time to share your thoughts with us. We value your opinion and appreciate your feedback. We're confident your washer will continue to work wonderfully. Thank you for choosing GE Appliances! Julia@GEAppliances
- Pros mentioned:Cleaning performance
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Love the different options. Wash great.
I would recommend this to a friend Love my washer!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer. It’s faster and my clothes are cleaner than before. My phone tells me when cycle is finished. The outside is lovely. I have the matching dryer. Like the easy way detergent and additives are added. Happy!!!
I would recommend this to a friendGreat Purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy helped me to buy this and it was a great purchase
I would recommend this to a friend- Pros mentioned:Cleaning performance
Excellent washer for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. It’s quick and the clothes come out really clean.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are loving it! We hope you enjoy using it for many years! Please let us know if you need anything else in the future. Sincerely- Dianna@GEA
Fantastic GE washer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable washer for our family. It’s the great quality we expect from GE. BEST PURCHASE.
I would recommend this to a friendWasher
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer I’ve owned, no issues whatsoever and cleans very well
I would recommend this to a friendSo far it’s good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had it for 2 weeks now , it’s good but very sensitive so I’ve had to learn an still an trying to learn how to load this without it going crazy when it’s washing
I would recommend this to a friendElegant, Affordable and Fabulous
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Elegant, Affordable and Fabulous for any size home
I would recommend this to a friend- Pros mentioned:Cleaning performance
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this appliance. Best buy had good service.
I would recommend this to a friend Great installation and product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job. Installers did a very quick and clean installation. Washer works great
I would recommend this to a friend- Cons mentioned:Noise level
Best product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best deal I ever got, they run smooth and they aren’t Loud
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are also enjoying it and got a great deal! We hope it becomes a great addition to your laundry space for many years. If there is anything else, you need in the future please let us know. All the best! Dianna@GEA
Fantastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its awesome! Best washer I've ever bought. Recommend!
I would recommend this to a friendIt’s all good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Nice and quiet. Only issue is that you need to be more careful loading the machine compared to a front loader.
I would recommend this to a friend- Pros mentioned:Ease of use
None
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Want to purchase a front load but it was not available to purchase. The loading is easy as well as instructions on how to use, clothes are clean and fresh
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for sharing your positive experience with your washer. We're delighted to hear that you find the loading process easy, the instructions helpful, and that your clothes come out clean and fresh. Your satisfaction is our priority, and we appreciate your feedback. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing GE Appliances. -Kacie@GEAppliances
- Cons mentioned:Reliability
Buyer beware, avoid GE
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the worst appliance I have ever purchased. Bought it for my daughter as a house warming gift, and within two months it has flooded her laundry room four times. GE customer service is abysmal. They have sent techs out 4 times, twice saying they found different problems, twice saying there was nothing wrong. GE still has not fixed the washer and when I requested a replacement, GE told me we have not had enough failures to qualify for replacement yet. I will never consider another GE product. Buyer beware, GE produces garbage, and their warranty is useless.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers, any service confirmation or case numbers you have, along with a copy of this review.