Customer Ratings & Reviews
- Model:
- PTW600BPRDG
- SKU:
- 6472680
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
great service!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a horrible experience at another Big Box "hardware" store and was pleasantly surprised with the service at Best Buy! Top NotchQ
I would recommend this to a friendWater in flex dispenser drawer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My flex dispenser drawer has water in it after each cycle. The water isn’t draining out of the different compartments for the detergent. I even had a new tray sent and it does the same thing. I constantly have to either pull the whole dispenser drawer out and dump the water or soak it up. It’s annoying because there shouldn’t be water left in the drawer both because of mold and also because the you can’t pour detergent in with water in the compartment. Does anyone else have this problem or know why this is happening? GE customer service didn’t seem to know.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for reaching out to us as we are always happy to help. It is not unusual to find a small amount of water in the drawer at the end of a cycle as mentioned on page 22 of the owner's manual. It's meant to flush the detergent compartment prior to the next use. If you're finding enough water to prevent you from adding the proper amount of detergent, we recommend calling GE Appliances Service at 1-800-432-2737 to schedule a service appointment to have your washer checked. We are confident our service team can help. All our best! Vikki@GEAppliances
Overall, good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, good purchase. Not normally a fan of top loaders.
I would recommend this to a friendOwner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value but could be cheaper . Need more knowledgeable employees working. Store is clean. Need more employees
I would recommend this to a friend- Cons mentioned:Noise level, Reliability
I won't buy it again.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine stopped working six months after I bought it. It also makes a lot of noise.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We're sorry to hear that your new washer has stopped functioning properly. We understand the disappointment that was caused by this unexpected situation. Please review the "GE Appliances Washer Limited Warranty" section on pg. 29 for the next steps to resolve this problem. Feel free to reach out to us if you need additional assistance. Take care. -Don@GEAppliances
Ms
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is very nice and easy to use, but I find it that it doesn’t dry well on the first cycle, always have to do a second cycle
I would recommend this to a friend- Pros mentioned:Capacity
GE washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I only used it once and it works very nicely. Lots of room for a large blanket
I would recommend this to a friend No regrets regarding purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The features I really like about the GE Profile are the impeller and the WiFi. The impeller allows Queen size and larger loads to be washed without getting tangled. The WiFi is convenient for knowing which cycle is running without having to check the machine and I can adjust the cycle via the app.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi – thanks for taking the time to write a review! We’re delighted to hear that you’re fully satisfied with your washer performance and that you’re enjoying the impeller and Wi-Fi connectivity features. It’s great to hear that our products are making your laundry experience more convenient and we will be sure to pass along this great feedback to our design teams. Thanks for being a part of the GE Appliances Family! Lauren@GEAppliances
- Pros mentioned:Capacity
Happy with my purchase!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. Super big capacity and quiet.
I would recommend this to a friend - Pros mentioned:Capacity
GE Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious washer love the settings that are available
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to leave your review. We are glad that you are loving your new washer and all its great features! We hope it has become a great addition to your laundry space. if there is anything else your need in the future, please let us know. All the best! Dianna@GEA
- Pros mentioned:Ease of use
GE Profile Washer ++
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ease of working with this. Went from front loader to this and it's great.
I would recommend this to a friend Clean
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect machine for a perfect price couldn’t be more happy
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing! Take care! -Don@GEA
- Cons mentioned:Noise level, Spin cycle
GE washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job washing. It’s a bit loud. Moves during spin cycle. Had it checked it out but it’s just normal for the model.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there- Thank you for taking the time to send us your review. We are happy to hear that so far you are happy with your new top load washer. Sometimes we have found that if the unit tends to move it may be a leveling situation. We suggest checking the leveling legs on the unit to insure its leveled properly. We hope you continue to enjoy using it and it becomes a great addition to your laundry space for many years. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA
Quiet washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine is very quiet. It has a deep fill option for when you have bigger loads. It washes and spins dry very efficiently.
I would recommend this to a friendGE washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far is good and haven't had any problems. I've only had them for 2 months.
I would recommend this to a friendWasher set
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing would buy again love the space and quality
I would recommend this to a friendExceptional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliance. Works very well highly recommend
I would recommend this to a friend- Pros mentioned:Cleaning performance
Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great even know it doesn’t have the unit in the center still cleans great
I would recommend this to a friend Happy with GE washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery of the unit was great. The use of the washer is great. The previous washer was an LG and we were not happy that the unit didn't lasted a short time before we started having problems with it so we researched the ge unit and decided to purchase that unit and so far we are happy with it.
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After spending time researching and asking questions we decided to go with this model. It has a number of great features and settings. After using it we like it even more. It's quiet and saves water!! So glad we bought it at Best Buy and that Joe too his time to shows many washers and answer our questions.
I would recommend this to a friend