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Customer Ratings & Reviews

$699.99
Save $245
Comp. Value: $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1634 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,634 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and the whole process was excellent, very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Product with good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was searching for washing since one year and later I found a good deal in best buy. They didn’t charge anything for delivery and installation and also helped me to move out the older one for my place. Thanks. And looking forward for more deal from BestBuy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Nothing bad to say. It gets the job done effectively and there are many settings.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it works great. I would buy this again!!!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Ok washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has trouble balancing at times. Is very loud at start. But overall it’s an ok washer. I prefer washer with actuators would honestly not buy this again.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      For help with the balancing concern. please make sure the unit is leveled and all four leveling legs are firmly on the floor. Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the support article on the GE Appliances website titled: "Top Load Washer - Normal Sounds". GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Profile Top Load Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now like the Top Load Washer. It's easy to load the clothes. In the past, I used to like the Front Load Washer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're so glad to hear you're enjoying new GE Profile top load washer. The top load washer does make it more easier to load your clothes. This unit also has the tangle control feature which adapts the wash action to minimize tangled loads. We're confident that your new washer will continue to be a great addition to your home for many years to come. If you have any questions in the future, please let us know. All the best! - Don@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fantastic Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large enough without the agitator. Needed a new one after the old washer died.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outlet is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "This is a top-of-the-line product. I would purchase more appliances."

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer. There is plenty of space for large loads.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family New Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves it. It's really easy to use it washes fast beautiful color

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very great machine works great no problems very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy and fast i like it. I would recommended to other people, plus u dont have to be in front of it to handle it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - thanks for writing a review on your beautiful, new GE Profile Smart Washer! We’re glad that you’re finding it user-friendly and that you’re taking advantage of the great Smart Features with the SmartHQ App. Thank you so much for your recommendation and for being a part of the GE Family! Please feel free to reach out anytime if there is anything we can assist with. Have a wonderful day. Lauren@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer/Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered, delivered & set up ready to use, which I did! I like the color & size but it is loud!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy I got this set theyre great and they get your clothes clean and smelling great!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is nice and have many functions but a bit loud while in use .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Makes life simple. Love this new purchase I would def recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fits a large amount of laundry and does a great job getting it clean. I use the wifi capabilities much more than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works wonderful. I would definitely recommend y’all to get one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far. Only hiccup was getting it to connect to my wifi and the app. I called GEcuetomer service and they were super helpful and it didn’t take long to resolve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wash day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very happy with the performance of this washer do recommend to others product worth purchasing.❤️

    I would recommend this to a friend