Customer Ratings & Reviews
- Model:
- PTW600BPRDG
- SKU:
- 6472680
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
Needed a new one and glad to have bought it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, does what it needs to and does it very well. This thing spins like a crazy and cut down the time the dryer needs to run. Very happy so far. Down side, I had to wait 10 days for delivery.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and being a valued GE Appliance customer! We have heard great things about this washer unit, and we are happy to hear that you are pleased with it so far. It can also be connected to the Smart HQ app which will only provide even more perks when using your unit!
Worth the money !
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delightful - quiet ,quick and efficient cycles ,roomy tub …love this machine !
I would recommend this to a friendBrand response from GE Answers
Posted .We really appreciate your insightful feedback! It’s wonderful to hear that the quiet, efficient cycles and spacious tub are making your washer truly worth the investment. Lauren@GEAppliances
Great value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the bundle of this on sale and it’s meeting our needs. The smart app is also very nice!
I would recommend this to a friendGreat place to shop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Explained the pros of the GE washer. Stated the pricing for this model is the same at all local stores. They took their time and no pressure. Looked at other models and went back to this one!
I would recommend this to a friendGE washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The store is fantastic, I bought an open box washer, they loaded it into my vehicle and customer service was fantastic.
I would recommend this to a friendWhirlpool washer. Yuck.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's garbage. Every load goes off balance. I think it's because there's no agitator which I thought would be better, but whirlpool knew it wasn't. Best buy has a 15 day warranty which is a joke, disgusting and very rude to do.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry that your GE Appliances washer has not lived up to your expectations and is experiencing issues with balancing. We are more than happy to provide guidance with this washer and its balancing. Loading does have a direct impact on the balancing of this washer. It is advised to load dry items loosely in the washer basket. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. We also recommend ensuring that the washer is properly leveled. All four washer leveling legs will need to be adjusted until the washer is level left to-right and front-to-back. To level the washer, adjust the leveling legs by rotating the individual leg in the proper direction for up or down. If these tips do not help with the balancing, service is advised. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393).
- Cons mentioned:Noise level
Noisy and water issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this washer (and dryer set) four days ago, and I will be returning my purchase. The washer is very loud, and it would release small volumes of water throughout the day while the washer was idle/inactive. I don't know if every customer experiences a similar issue. It does have neat features, and it does look aesthetically pleasing, but I was not satisfied with my overall purchase unfortunately.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We're sorry to hear about the trouble you're having with your new washer. This does not sound like normal operation. If you still have the unit, we recommend taking advantage of your warranty and calling our GE Appliances Consumer Service line at 1-800-432-2737 (Monday – Friday: 8 a.m. – 8 p.m. ET. Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled service technicians will be able to solve this problem for you. We truly apologize for the inconvenience caused by this situation. Please reach out if you have any questions, we're here to help. Julia@GEAppliances
- Cons mentioned:Noise level
A good, but noisy, washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer does a nice job getting clothes clean but it is VERY noisy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you're liking how clean its getting your clothes but am sorry to hear about the noise. Please check out page 24 in your use and care manual, as it describes different common sounds. Also, view the article on our website called "Top load washer - normal sounds". If you don't think that the sound you're hearing is being referenced, please have one of our certified GEA technicians come out to take a look. Service can be set up online or by calling 1-800-GE-CARES
GE Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty good I love the features and options. Overall I'm pretty happy about my purchase
I would recommend this to a friendOur washer!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s been great to us! We love it! Definitely recommend
I would recommend this to a friendGE Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product Easy installing Love GE brand appliances
I would recommend this to a friendBrand response from GE Answers
Posted .It's great to hear that you love your new smart washer! Be sure to take advantage of the smart benefits with the SmartHQ app. We appreciate you trusting the GE Profile brand! -Don@GEAppliances
Lovely Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Product, gets all the stains out of my work shirts, even tea stains :) 10/10 would recommend
I would recommend this to a friend- Pros mentioned:Size
Extra large loads
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is great. I love the size and the many settings.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for being a valued GE appliance customer and taking the time to leave your feedback! That means a lot to us as we strive to make products that are going to help make customers like you happy. We hope you continue to enjoy your GEA Top load washer and that it keeps meeting all your expectations. If you need anything else, please let us know. All the best! Dianna@GEA
- Pros mentioned:Cleaning performance
GE Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer!! I really love the look of this washer and how well it works
I would recommend this to a friend Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes a bit to get used to how it runs best but I’m happy with this washer. You definitely have to pay attention in the early days to understand what works and doesn’t.
I would recommend this to a friendOpen Box Score
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brilliant opportunity to score an open box washer. Zero defects, and came with full bubble wrap. Went to the Lakeland Store, it was ready to go, loaded in 5 min. Thanks Best Buy
I would recommend this to a friendWasher review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Operates smoothly, had a front load before and hated it…this was very reasonably priced and it looks excellent
I would recommend this to a friendBrand response from GE Answers
Posted .We’re thrilled to hear you’re happy with both the operation and appearance of your washer! We always want to provide a quality product and positive experience, and we’re confident the washer will serve your needs well for a long time to come.
Bus
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and I recommended this is good card and they have
I would recommend this to a friendHome owner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good quality Drivers were very quick and efficient
I would recommend this to a friendLove my washer/dryer set!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have the set washer/dryer. it is truly a smart appliance! I still haven't discovered all the features. Its sleek and modern, but still has GE's dependable quality!
I would recommend this to a friend