Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1304 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,304 reviews
  • Rated 5 out of 5 stars

    GE product

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE has always been my go to brand. Reliable dependable machine that will be worth your choice for ge product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes the clothes quietly and without walking all over the floor

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine!! Quite, wash options, & ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    One Load @ a time

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new washer and dryer they work amazing and would recommended

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    New GE Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer! Very quiet and efficient. Great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning Curve

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It’s definitely an adjustment getting used to the amount of water that it uses, but thus far I love this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern day washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Washer is awesome!! It has the all the settings for your laundry needs and also links with the dryer so it’s setting dry on whatever the washer is on. I would recommend this washer because it won’t break the bank and is very satisfying for your laundry needs!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Very loud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the loudest washer I have owned. Other than that it does clean well.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      With all washers, some level of noise is normal. However, it is important to level your washer as it prevents the washer from excessive vibration when in use. When leveling a washer, make sure to level both front to back and side to side by adjusting the four leveling legs. Also note that the more the legs are extended, the shakier the washer will be during operation. -- We recommend checking out the “Sounds” section on page 28 of your Owner’s Manual for descriptions of noises you can expect with this model. The Owner’s Manual can be viewed at the bottom of the Features tab on the Best Buy product page. -- If your washer is making abnormal noises, we recommend scheduling service online by visiting the GE Appliances website or by calling 1-800-432-2737. GE_Appliances

  • Rated 5 out of 5 stars

    Great washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. We love how big the drum is and how well the spin dries the clothes after the wash.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 2 out of 5 stars

    Terrible

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes don't come out as clean as my old front load washer. Clothes that were put in washer that were folded came out still folded even though washer was only filled half way.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This is a high-efficiency washing machine which requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer and may not cover the top level of the clothes. This is normal. -- To improve wash performance, use the correct amount and type of detergent, load carefully, and select the right amount of water and settings for your load size. Keep the lid closed during the wash cycle. For more helpful tips, see the article titled “Washer - Clothes Not Cleaning Well” on our GE Appliances website. GE_Appliances

  • Rated 5 out of 5 stars

    GE Profile

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. Great value and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Bluetooth connection I can be at work and text my kids that I received notification that the wash cycle has completed and to take the clothes out of the washer and put in dryer

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Don’t do jt

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job, but it shakes and jumps and makes so much noise, I may as well be at a laundromat.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      There are many sounds associated with washers; however if your washer is noisy there may be a simple solution. We recommend following the troubleshooting suggestions in the support article titled: "Top Load Washer - Walking or Vibrating" on the GE Appliances website. GE_Appliances

  • Rated 4 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy! Runs great! Installment was great and easy

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re so glad to hear you’re happy with your washer, and also had a positive experience with installation! If your installation was done by a team and you'd like to share your feedback regarding that with Best Buy, their customer service can be reached at 1 (888) 237-8289. We’re confident the washer will serve your needs well for a long time to come! GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it… he said it seem like his clothes are extra clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ge Profie

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. Cleans better and I can reach to the bottom of the basket without standing on a small ladder.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear you're enjoying this washer's easier access capacity that allows you to enjoy the large 5.0 cu. ft. capacity while still being able to easily reach the bottom of the washer. This model also features Adaptive Smart Wash Technology that enables optimization of cleaning power and fabric care within each cycle! We're confident this unit will continue to be an asset in your laundry routine for years to come. GE_Appliances

  • Rated 5 out of 5 stars

    Great high efficiency washing machine. Would buy a

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible high efficiency machine. can wash twice the size of laundry than my prior washer in the same amount of time,

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is quiet, efficient and washes clothes well.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 3 out of 5 stars

    Good for clothes, not good for larger blankets

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer, but it really struggles with quilts. They are king size, but it can’t balance them well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for taking the time to write a review. We're glad to hear that you like your washer. We understand your concern about the king size quilts. Most large comforters and blankets will wash properly in our washers, as long as the comforter fits below the balance ring of the washer tub and is not stuffed in the tub tightly. We hope this information is helpful. Thanks for being part of the Profile family! Take care! -Don@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having them returned. Just were not happy with the washer. Was not comparable to my old units.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We hate to hear you're not happy with the washer, as we always want to provide a great experience. Your feedback will be shared with our team. If you still have your washer and want to reach out to us with a private message over our GE Appliances social media (such as Facebook or Instagram), we'd be more than happy to address any concerns. GE_Appliances