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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1304 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,304 reviews
  • Rated 4 out of 5 stars

    Solid and Happy with Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid washer by GE. Happy with the purchase replacing a previous washer that died after 6 years (the old one wasn’t GE) it could be easier to use the connected app for starting loads remotely if you’ve already loaded the washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my best washer I have ever bought. It is everything all the reviews states about it and OH BOY it is so quiet I forget I have it on!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drain hose was too short so had to buy longer hose. The connection comes straight out should be at an angle, but all else is good.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Adequate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the washer and dryer set for a month, but so far, seem adequate. Con - VERY loud!!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Too loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not clean as thorough as expected and is way too loud

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks so much for your purchase. This is a really nice washer, and we want you to be happy with your washing results. We recommend trying the Power Clean cycle along with Deep Fill and Deep Rinse to see if that helps. Our new washers do sound different than older washers. You'll hear clicks, water flowing, gear sounds followed by pauses, and electric hum sounds. If you view the manual on page 24, you'll see a QR code that you can scan to hear all the different sounds that are normal. GE_Appliances

  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the washer and dryer! Very efficient and a lot of different options for different loads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is superb and will always recommend this to anyone planning to buy such. The advanced technology system of the machine is outstanding and good

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are happy to hear that you are impressed with your new washer and that you put your trust in our units for your home. We are confident with each use that you will continue to be pleased with its wash performance for many years! GE_Appliances

  • Rated 5 out of 5 stars

    My laundry machines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was is financing with purchase which strain away from finance and I can go on paying it off within time limit and the machines working very good. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice, great color, excellent performance

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear the washer has been excellent! Be sure to check out the smart benefits by downloading the SmartHQ app. Thanks for choosing GE Profile for your home! -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    amazing purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is perfect. It does the job also it's not that loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer ❤️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving my new washer !! Did not realize it hooks up to wifi , then sends messages when its done , also can control from app ! Dies a great job washing and love the glass door which enables me to see whats going on! So far I love it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used washer machine in excellent condition. Trusted brand.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, large capacity, very sleek looking. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I love to app and getting a notification that the laundry is done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does a good job, but not very user friendly. No operating guide supplied with the machine. Dale

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      While we're glad the washer is working well for you, we regret that you feel it isn't user friendly enough. We know it can take some time to adjust to a new appliance, and if it might help we do have a use and care manual available on our GE Appliances website. You can view that when you look up the model number and go to the product page. We hope that helps! GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    TK

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re noisy noisy, noisy, noisy noisy, noisy, noisy

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It's normal for washers to produce certain sounds during operation, but excessive noise can sometimes indicate an imbalance. We recommend ensuring your washer is properly leveled to minimize vibrations and noise. When leveling a washer, make sure to level both front to back and side to side by adjusting the four leveling legs. Also note that the more the legs are extended, the shakier the washer will be during operation. GE_Appliances

  • Rated 5 out of 5 stars

    Laundry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as a Laundry machine. Hope it is going to run for a reasonable length of time. Loading clothes is very convenient and running time is reasonable in relation to amount of cloth. Overall a happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried that our clothes would not be as clean using a washing machine that doesn’t have an agitator, but so far I can’t tell the difference. I would recommend this washing machine. Get it from Best Buy.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you for sharing your positive experience with your washer! It's great to hear that your worries about the lack of an agitator haven't impacted the cleanliness of your clothes. Your recommendation is valuable, and we're sure it will help others looking for a reliable washing machine. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. Happy laundering! -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Item has been amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been excellent and low maintenance compared to front loading and you just have to organize clothes well in washer.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    don't buy it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very noisy and does not wash well,so far very disappointed.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We take all feedback seriously and will pass this along to our product teams for them to review. While we design all of our appliances for the quietest operation possible it is normal for your unit to make some noise. On the website you can find the use and care guide (page 24) normal sounds you should hear from your new washer unit. If the noise is causing concern, we suggest taking advantage of your warranty and calling Bodewell, our authorized service team directly at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed. Dianna@GE Profile GE_Appliances