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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1304 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,304 reviews
  • Rated 5 out of 5 stars

    Love my set

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my set totally perfect! Washes nicely and dry everything well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think I could have made a better purchase for my daughter!! She is so happy with both the washer & dryer!!! Thank you all for helping me out with all the confusion!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliances so far. I like the look of them as well.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Lot of noise during spin

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes lot of noise during spin, spin setting does not seem to help

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      The bottom of page 24 in the Use and Care Manual provides detailed descriptions as well as a QR code/link for more information on normal washer operation and noises. You can locate the Use and Care Manual in the "From the Manufacturer" section of this product page. If this is not what you're experiencing, please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further. - Julia@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Love this.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Machine! We have had no issues with it and the Wifi and Smart capabilities has been incredible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    see through

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is just phenomenal, moved into my new house and this was my house warming gift and I absolutely love it. i never had a washer I could look at the actual washing going on

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- Thank you for taking the time to send us your review. We are happy to hear that so far you are happy with your new top load washer. We hope you continue to enjoy using it and it becomes a great addition to your laundry space. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Best washer at great price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer it’s ver quiet and cute I also love how high tech it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love with it! Delivery was quick and they made install it as well! It has a sanitize mode on it that ive been super excited about due to me having a low immune system and sensitive skin! I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very happy consumer !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer machine is very smart, I save on water and the features on the washer itself is amazing !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better the Second Time Around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first unit arrived so damaged it was not useable. The second unit was in perfect shape the delivery people were efficient and everything went smooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washer machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good , but de clothes don’t balance well and the tube moves a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend this washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is exactly what I wanted. Works great. Many different wash cycles that fit my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great! The only thing i found is that it works best using the deep fill setting.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave a review. We are glad you are enjoying your washer unit, and the great features like the deep fill option! We think it’s sure to be a favorite in your laundry space for many years. GE_Appliances

  • Rated 5 out of 5 stars

    Washer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer work great. Our first smart washer/dryer and those features have been handy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Delicate washer lid.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works fine but after 2 1/2 months inner lid seal cracked and now the lid will not close correctly.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to help out with your lid not closing correctly. If you haven't already, we suggest scheduling service with our Bodewell team. We're confident that we can get this resolved. You can do so by calling 1-833-426-3393. GE_Appliances

  • Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was is a hidden Gem. Great height as you don't have to bend over and almost fall in. Cool color but more importantly washes like a champ. Mike Tyson would say, it went through the ringer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to snag the washer dryer combo at one time while on sale for a great price! Very satisfied

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your review and that you decided on us as your appliance choice! We are glad you were able to get a great deal and are happy with it. This reliable unit is sure to be a great addition to your home and will impress you with its many great features. GE_Appliances

  • Rated 5 out of 5 stars

    Nice washer and work wiht wifi.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer and use wifi. I love it very much. It is much better than old washer without wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can see in the washer and I like that the software on my phone lets me know what the washer is doing.Cleans my close great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tim

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working great and service was friendly and very helpful

    I would recommend this to a friend