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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1304 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,304 reviews
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    I would you to tsek on it please

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really satisfied it’s noisy and moving a lot like my old one.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate you taking the time to contact us with your feedback. We always strive to provide solutions for our customers and if we could get some additional information, we would like the opportunity to help resolve any concerns you may have. If you could please reach out to us via private message on social media, we would be happy to help! Let us know if you need anything else. All the best! Dianna@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so far. Lots of setting choices and different modes.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re so glad to hear you’re happy with your washer, and appreciate its various settings and options! In case it might be helpful, more information about the various features is available in the manual, which you can view on our GE Appliances website when you look up the model number and go to the product page. We’re confident the washer will serve your needs well for many years to come! GE_Appliances

  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for about 6 months. It’s great quality and gets the job done! Ive been running it nonstop since I got it!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave your review and for choosing us as your appliance purchase! We are happy to hear that this unit has been doing a great job keeping up with your many wash loads. This is a great reliable washer sure to last you many years! GE_Appliances

  • Rated 5 out of 5 stars

    Loving GE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer it is top of the line appliance. It’s quiet and takes no time to wash. I will stick with GE products!! Worth every penny!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you being a loyal GE Appliances customer and putting your trust in our units! We are happy to hear you are loving your washer and think you made a great choice with this unit. It’s packed with some great features that you are sure to love for many years. GE_Appliances

  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the huge tub and love the fact that my clothes don’t get all tangled up while washing

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so happy to hear you're loving the large tub and tangle-free wash! Thanks for sharing your 5-star feedback and for choosing GE Appliances for your home. GE_Appliances

  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic machine. I just love it. Shop there again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer After 290 Years.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Selected with good info in store. Delivered as promised and installed. Excellent price. Works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous washing machine.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous washing machine ! Our purchase and delivery experience was excellent. The hyper fast spin cycle leaves the laundry with little remaining moisture when it is done. We could not be happier !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, lots of fetures, very quiet, We bought it when on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and pretty quiet unit. Excellent delivery process as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washing machine for a couple of weeks and have liked it. We use it almost daily and have had no issues. Fast and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer with Dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Experience with my Second Purchase of a Washer with Dryer at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine vary dependable love it thank you fully recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and heavy duty product. I'm glad to bought this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product would definitely buy again great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my a while to get used to a new machine after having my old one for a while but I love it!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Very loud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very loud - sounds like a freight train is in the house. Put it on hottest wash for sheets and the water never was above 81. Clearly lets in a lot more cold water than necessary. The warm was was all cold water. Worst machine we have ever purchased. 48 hours after delivery we arranged to return it for a different brand / model

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings - Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you've experienced with your recent washing machine purchase. Your feedback is important to us, and we understand the importance of a reliable and efficient appliance. We regret that the machine you received was excessively loud and did not provide the expected hot water temperature during the wash cycle. We take quality control seriously, and this is not the level of performance we aim to provide our customers. We do hope to have the opportunity to earn your faith back in our brand in the future. All our best. -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, great value, great color, perfect fut

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took Some Getting Used To With All The New Technology But I Do Love It Thank You GE.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We understand the adjustment to a new washer can be hard, so we've created a Use and Care Manual that perfectly explains every feature and setting. You can find the Use and Care Manual for your washer model in the "From the Manufacturer" section of this product page. Don't hesitate to reach out to us if you ever have any questions! GE_Appliances

  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great machine. Will buy again when needed. Love the color

    I would recommend this to a friend