Customer Ratings & Reviews
- Model:
- PTW600BPRDG
- SKU:
- 6472680
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
Champ
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far works like a champ! All the different settings make things easier
I would recommend this to a friend- Pros mentioned:Cleaning performanceCons mentioned:Noise level
Everything we'd hoped for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, we had a very old washing machine that was terribly loud. This machine is efficient and quiet! We love it :)
I would recommend this to a friendBrand response from GE Answers
Posted .Hey,
We're beyond pleased to hear how much you are loving your new washing machine. It's nice to hear that it is very quiet and efficient. We hope you've had the chance to try out all of the smart features. Thanks for allowing GE to be part of your home! Mike@GEA
GE PROFILE WASHER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase And the purchase price Sales person excellant
I would recommend this to a friend- Cons mentioned:Noise level
Washet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud and noisy. Vibrates and moves clothes come out clean and not wrinkled but just to loud
No, I would not recommend this to a friendBrand response from GE Answers
Posted .With all washers, some shaking or noise is normal. However, it is important to level your washer as it prevents the washer from excessive vibration when in use. When leveling a washer, make sure to level both front to back and side to side by adjusting the four leveling legs. Also note that the more the legs are extended, the shakier the washer will be during operation.
Great purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a few weeks now. So far great purchase for the money. Does the job right the first time
I would recommend this to a friendWorth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second time that we’ve purchased this washer. First one lasted 11 years with minor problems along the way. Happy wife…. Happy Life!!!
I would recommend this to a friendWashing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m enjoying the washer. It is a very good choice for the money.
I would recommend this to a friendBrand response from GE Answers
Posted .We're thrilled to hear you're enjoying this washer model. This washer is equipped with smarter wash technology. This adaptive smart technology enables optimization of cleaning power and fabric care within each cycle! We're confident it'll continue to be an asset in your laundry routine for years to come.
- Cons mentioned:Reliability
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One star only because a 0 is not an option. Within one week of purchase we needed a service call because the washer won't stop filling. Someone came out and did something with his computer and it was ok. Now today, having the same problem again. Will be contacting someone for another service call.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
Beware, it leaks. A LOT.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm giving this a 2-star rating because it does clean the clothes really well. That being said, I've had this washer for 3 months, and it started leaking water everywhere while in use. We called Geek Squad, they said we had to wait 3 days for a tech, which, ok. But this guy turns out to not be a tech, but an installer, who says he can't do anything for us and we need to make another appointment. So we call Geek Squad again, who tells us oops, you have to contact GE. So we call GE and it will be TEN DAYS before anyone can get out here to fix this machine. I have 3 kids, 2 of them being teenage girls. Every parent out there, especially of a teen, knows how quickly laundry piles up with them, so now I have to either utilize family members' machines or go to a laundromat for the next 10 days (it's been 2 days since the tech was here, so technically 8 days now, but still). This is unacceptable to me; I'm so disappointed with this purchase and the customer service. My LG top-loader was working just fine, I should have kept it and only replaced my dryer.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We appreciate you taking the time to share your review. We are glad your washer does clean the clothes really well. We are sorry it started leaking so soon and you had to wait for service. We can understand your frustration and disappointment with the washer. We also would like to apologize for any poor customer service that you've experienced, this isn't what we want for our consumers. If you have any additional concerns, please reach out to us on social media. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future quality improvement.
Olga@GEA
Works wonders
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer it does just about anything you need. Plus it locks the lids so the kids can’t throw stuff in it.
I would recommend this to a friendGE Washer is GrEat!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size of the drum in this machine! Fits a big load with no issues. Love the digital touch features!
I would recommend this to a friendWasher/dryer set
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my washer/dryer it has so many features. Plus it’s eco-friendly. I choose dark gray color. I get so many compliments. Best investment.
I would recommend this to a friendGreat washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the color and how great this washer runs. It also washed clothes great
I would recommend this to a friend—
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine, good price delivery on time save me money and time
I would recommend this to a friendGreat Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, I didn't realize how bad my old washer was until I got this one. It has a variety of cycles which work great.
I would recommend this to a friendWasher and dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service salesman explained everything very well
I would recommend this to a friendExcellent washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been enjoying our new washer for almost a year now with no problems. Love the big tub size to fit my blankets and sheets in!
I would recommend this to a friend- Pros mentioned:Cleaning performanceCons mentioned:Noise level
Noisy washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super noisy!! Cleans clothes great, just makes tons of noise.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your concerns. Your new washer may make sounds that are new to you. We have included descriptions of these sounds on Page 28 of the Owner's Manual. Some of these sounds can be lessened by adjusting the level legs. We recommend checking to be sure your washer is level. Page 25, Step 7 of the same manual offers directions to check to ensure the unit is level and how to adjust the legs if needed. The online manual is available by clicking on the Features tab and scrolling down to the clickable link at the bottom. If you continue to have concerns, please call Bodewell Service at 833-4BODEWELL (833-426-3393) to schedule a service appointment to have your washer checked.
Great washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washing machine so glad we got this one.. Works great!
I would recommend this to a friendOK machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controls are a little touchy-I pushed start but apparently touched it twice without knowing and the machine stayed on pause until I went to check to see if it is was done and saw it paused. But otherwise it's a nice machine.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and hope the more you use your new washer the more you will like it. This is a really nice model. The machine will automatically drain any time the lid is left open for more than 15 minutes and water is present. If the washer is in a paused state with the lid closed for more than 24 hours and water is present the washer will come on and drain the water. We hope this is helpful. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA