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Customer Ratings & Reviews

$699.99
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Comp. Value: $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1636 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,636 reviews
  • Rated 5 out of 5 stars

    Everything was perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good customer service, the delivery was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! This washer has a very large capacity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is very nice and easy to use, but I find it that it doesn’t dry well on the first cycle, always have to do a second cycle

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the washer machine has been doing a great job.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to leave us your review and being a valued GEA We hope you continue to enjoy using your dryer and that it works great for you for many years! Please let us know if we can assist with anything else. We are happy to help! Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great even know it doesn’t have the unit in the center still cleans great

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Buyer beware, avoid GE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the worst appliance I have ever purchased. Bought it for my daughter as a house warming gift, and within two months it has flooded her laundry room four times. GE customer service is abysmal. They have sent techs out 4 times, twice saying they found different problems, twice saying there was nothing wrong. GE still has not fixed the washer and when I requested a replacement, GE told me we have not had enough failures to qualify for replacement yet. I will never consider another GE product. Buyer beware, GE produces garbage, and their warranty is useless.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers, any service confirmation or case numbers you have, along with a copy of this review. GE_Appliances

  • Rated 4 out of 5 stars

    Elegant, Affordable and Fabulous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elegant, Affordable and Fabulous for any size home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rocky start

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving 5 stars as I am happy, but got off to a rocky start. The 1st washer that was delivered was a lemon and the power start button wouldnt work. Best Buy was able to order and replace but 1 had to wait an additional 5 days. The new one is working like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very nice and price was cheap! Can’t wait to wash clothes every day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a horrible experience at another Big Box "hardware" store and was pleasantly surprised with the service at Best Buy! Top NotchQ

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and efficient washer and very easy to operate. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic GE washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable washer for our family. It’s the great quality we expect from GE. BEST PURCHASE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending time researching and asking questions we decided to go with this model. It has a number of great features and settings. After using it we like it even more. It's quiet and saves water!! So glad we bought it at Best Buy and that Joe too his time to shows many washers and answer our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with GE washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery of the unit was great. The use of the washer is great. The previous washer was an LG and we were not happy that the unit didn't lasted a short time before we started having problems with it so we researched the ge unit and decided to purchase that unit and so far we are happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is a very good washer. It will let you manually pick to fill the tub with water and not override you. I have been extremely happy with the WASHER

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Like the easy button cycle options. Little to no noise while washing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here good purchase and easy to used.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for being a valued GE appliance customer and taking the time to leave your feedback! That means a lot to us as we strive to make products that are going to help make customers like you happy. We hope you continue to enjoy using your washer and If you need anything else, please let us know. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Quick and easy to operate glad i purchased.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - thanks so much for reaching out about your beautiful GE Profile Smart Washer! We’re pleased that you’re finding it user-friendly and that you’re happy with your purchase. We hope this washer becomes a favorite in your laundry space for years to come and please feel free to reach out anytime if we can assist in any way. Have a wonderful day! Lauren@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    it's ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is ok. It's pretty loud during the operation. It'd be nice if it was quieter. The wash settings are a little confusing too.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi! Thanks for leaving a review. Sorry to hear that you're not totally pleased with your unit. If you have questions or concerns about noises you're hearing, an article on our website titled TOP LOAD WASHER - NOISES HEARD DURING AGITATION may be able to help further. Also, if you have questions about the controls, take a look at the Use and Care manual, here: https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf - We're always here should you have other questions in the future. All the best. -Michael@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer! Big loads!! Deep!! Clean!! Easy!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thanks so much for taking the time to write about your awesome GE Profile washer. We're glad to know that you are loving this machine so far. It's definitely a treat to have and we know you'll enjoy it for a long time. Thanks for choosing GE! - Don@GEA GE_Appliances