Customer Ratings & Reviews
- Model:
- PTW600BPRDG
- SKU:
- 6472680
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would buy it again! Love this brand! Would recommend to family and friends!
I would recommend this to a friendworks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to follow instructions for installation and operating
I would recommend this to a friendBuyer beware on open box purchases
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this washing machine at a Best Buy outlet store. It was hard to see the body of the machine because it was all wrapped up in plastic wrap. I could lift the lid and look inside and I could see the control panel. All looked normal. The machine was delivered fully wrapped in bubble wrap. The delivery drivers left. I was not planning on installing the machine until the next day. Once all the plastic wrap and bubble wrap was removed I observed a large round dent in the front of the machine about the size of a volleyball. A 6" horizontal dent was on the lower right side of the machine and another horizontal dent on the lower left side of the machine. I was not happy with this but decided that I would install the machine and run a test load and possible live with the dents since it was an open box purchase. As the machine was washing water was running out from the bottom of the machine and all over my laundry room floor. It was a mess. Obviously whenever the dents were made in the machine something must have loosen inside the machine causing a leaking situation. At this point I decided to return the machine for a refund. The machine was unusable. I have no complaints about the machine itself if it had been in perfect condition and running order but it was not. Buyer beware on purchasing open box items. lesson learned for me. Item was returned a couple days later and was never used again by me. Again, my complaint is not about the machine but the damage that was done and the fact that none of this was disclosed at my time of purchase. I did not have a chance to properly evaluate the machine due to the damage and the leaking.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - thanks for taking the time to reach out and share your experience. To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Warm regards. Lauren@GEAppliances
Do not recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of problems with the lid made with cheap plastic broke with regular use.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. We recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. -Don@GEAppliances
10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! Great space and no issues .. easy to set up yourself!
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a small dent in dryer but works fine and dryer is really quiet
I would recommend this to a friendI like my purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extra clean clothes with great smell, Dryer doesn’t tinkle my clothes
I would recommend this to a friendVery good nice
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this washing machine, it is a very good brand, but above all I love how it does all its functions, I am delighted with it
I would recommend this to a friendGreat service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased online and had it delivered. Awesome experience.
I would recommend this to a friendBeyond happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this washer! .
I would recommend this to a friend- Cons mentioned:Noise level
Not thrilled with my choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm disappointed in my choice. Towels came out wet and had to rerun on the spin. Clothes have had white spots on them, not even sure what it is, I don't use powder detergent. Very noisy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are sorry to hear that you so far have not been satisfied with your unit. We would like to help with some troubleshooting information that address this situation on page 23 of the use and care manual that we will link for you here- https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf . If you still are having conerns and would like to have one of our service technicians out we can list the phone number here- 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. We hope this helps! If there is anything else you need please dont hesitate to reach out and let us know. Sincerely- Dianna@GEA
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a month and 3 deliveries to get washer that was not damaged. Promised compensation, but have not seen it. The washer is a very good washer, and it is all of what the sales person said it would be.
I would recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about your experience and encourage you to reach out to BestBuy customer service by calling 888-237-8289 to discuss further.
Deep washing if you want
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good works well you can add the level of water you need
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When load is done the washer on light stays on unless manually shut off
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very large compartment allows for cleaning any kind of bedding. Relatively quiet with low water usage. Also entails many cleaning options that are easy to use.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review, it means a lot to us and we appreciate you being a valued GEA customer. We hope you continue to like your washer and its features and that it becomes a great addition to your laundry space. If you need anything else in the future, please let us know. All the best! Dianna@GEA
That’s good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good buy, I had a few problems but they will replace it.
I would recommend this to a friend- Cons mentioned:Spin cycle
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really hate this washing machine my basement flooded and it caused the washer to stop spinning
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you reaching out to share your experience and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can research your situation. -Vikki@GEAppliances
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service at the store; my washer works great Im in love that is a smart washer.
I would recommend this to a friendNice new washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, evens its self out, washes fast, and sufficiently.
I would recommend this to a friendGE Impeller style washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This GE profile is a practical washer with many features, nevertheless the sound during the wash cycle is very loud.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for your feedback on the washer's design and features. While some noise and vibration are normal, it's important to ensure your washer is properly leveled to minimize this. Make sure to level it both front to back and side to side, as this can help reduce any excessive noise during operation.