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Customer Ratings & Reviews

$699.99
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Comp. Value: $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1636 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,636 reviews
  • Rated 5 out of 5 stars

    Great installation and product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Installers did a very quick and clean installation. Washer works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works amazing! super quiet and fast! you wont regret getting the washer or dryer and it is huge can fit a king size comforter in and still have room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value but could be cheaper . Need more knowledgeable employees working. Store is clean. Need more employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I’ve owned, no issues whatsoever and cleans very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy helped me to buy this and it was a great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer/dryer set, they’re pretty and work amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    LOUD/Noisy GE Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too LOUD for me: I’m used to a QUIET Washer. Hence, the Samsung I ordered. My LAST Old Samsung was VERY QUIET. This GE Profile was LOUD and NOISY. Value, Quality, Use was GOOD BUT TOO LOUD and Noisy.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It's appreciated that you've taken the time to write a review. It's great that you liked the quality and overall. If the leveling legs are uneven, it can cause the washers to be noisy. If you change your mind and have questions, we're here. GE_Appliances

  • Rated 5 out of 5 stars

    Needed a new one and glad to have bought it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, does what it needs to and does it very well. This thing spins like a crazy and cut down the time the dryer needs to run. Very happy so far. Down side, I had to wait 10 days for delivery.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and being a valued GE Appliance customer! We have heard great things about this washer unit, and we are happy to hear that you are pleased with it so far. It can also be connected to the Smart HQ app which will only provide even more perks when using your unit! GE_Appliances

  • Rated 4 out of 5 stars

    GE washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is good and haven't had any problems. I've only had them for 2 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is very quiet. It has a deep fill option for when you have bigger loads. It washes and spins dry very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome! Best washer I've ever bought. Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer!! I really love the look of this washer and how well it works

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Noisy and water issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer (and dryer set) four days ago, and I will be returning my purchase. The washer is very loud, and it would release small volumes of water throughout the day while the washer was idle/inactive. I don't know if every customer experiences a similar issue. It does have neat features, and it does look aesthetically pleasing, but I was not satisfied with my overall purchase unfortunately.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - We're sorry to hear about the trouble you're having with your new washer. This does not sound like normal operation. If you still have the unit, we recommend taking advantage of your warranty and calling our GE Appliances Consumer Service line at 1-800-432-2737 (Monday – Friday: 8 a.m. – 8 p.m. ET. Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled service technicians will be able to solve this problem for you. We truly apologize for the inconvenience caused by this situation. Please reach out if you have any questions, we're here to help. Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Extra large loads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. I love the size and the many settings.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for being a valued GE appliance customer and taking the time to leave your feedback! That means a lot to us as we strive to make products that are going to help make customers like you happy. We hope you continue to enjoy your GEA Top load washer and that it keeps meeting all your expectations. If you need anything else, please let us know. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Smmart washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in store service by Salesman, Great delivery and set up!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    A good, but noisy, washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer does a nice job getting clothes clean but it is VERY noisy.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you're liking how clean its getting your clothes but am sorry to hear about the noise. Please check out page 24 in your use and care manual, as it describes different common sounds. Also, view the article on our website called "Top load washer - normal sounds". If you don't think that the sound you're hearing is being referenced, please have one of our certified GEA technicians come out to take a look. Service can be set up online or by calling 1-800-GE-CARES GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy, peasy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Easy to use. Looks great.ove the sensor technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall, good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, good purchase. Not normally a fan of top loaders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great place to shop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Explained the pros of the GE washer. Stated the pricing for this model is the same at all local stores. They took their time and no pressure. Looked at other models and went back to this one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Dyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the ease and look of our new dryer and are sure it will last us yrs.

    I would recommend this to a friend