Customer Ratings & Reviews
- Model:
- PTW600BPRDG
- SKU:
- 6472680
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
Manager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to finally have this in place. Still need to get th 5 year warranty finished with your team.
I would recommend this to a friendreliable washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is a very good upgrade from my last one!
I would recommend this to a friendnew washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer, it works great and cleans clothes well.
I would recommend this to a friendBrand response from GE Answers
Posted .We’re so glad to hear you love your washer, and appreciate its quality cleaning performance. We always want to provide a great experience, and we’re confident the washer will continue to serve your needs well for a long time to come!
Good but not sure
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying so far but worried about long time use. Love the style and looks great next to old dryer.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear that you love your new washer! We're confident this unit will continue to be a great addition to your home for many years to come! Thanks for choosing GE Profile for your home!
Very good washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clothes smell clean after goong through the washer. Works very well.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear your items smell fresh and clean after every cycle. We're happy to tell you that not only will your items continue to be fresh after every cycle, but the unit itself will stay fresh as well. Thanks to our Microban Antimicrobial Technology, antimicrobial protection is built into key washer components to help prevent odor-causing bacteria in areas like the tub, dispenser drawer and drain hose. We're confident you'll continue to love this washer for years to come!
Awesome choice.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service.. delivered on time and installed properly.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Definitely worth the money! I would recommend this product to anyone.
I would recommend this to a friend- Cons mentioned:Balance
Flawed Design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned another GE profile top loader last week assuming it was faulty, but our new one is doing the same crazy shaking. It’s so bad, it flys across the room 2 feet or more. It’s perfectly level, it’s just that GE clearly has a design flaw in these units. This is the last GE product I will own.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are sorry to hear that you had your dishwasher arrived broken and understand how disappointing that is. If you haven’t already, we would suggest reaching out to one of our service technicians as they will be familiar with our units and should be able to help, get your unit working properly for you. We will put the phone number below-
GE Appliance Service
1-800-GECares (1-800-432-2737)
Monday – Friday: 8 a.m. – 8 p.m. ET
Saturday – Sunday: Closed
This type of feedback helps us, as we use this information to pass along to our engineers and design teams so that they may catch things like this or work towards changes that will improve on future builds. So, we appreciate you letting us know this. If there are any other concerns or you need anything else, please let us know. Dianna@ GEA
SmartWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we wanted, deeper tub, does exactly what it says. Love it, no problems
I would recommend this to a friendGreat Washer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is great, love the options as well as the ability to manage in the smart HQ app
I would recommend this to a friendGreat washer for the price!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! I have only owned it for a 8 or so months, but has been fantastic so far!
I would recommend this to a friendDo not purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great washing machine. Had it less than 3 months and already had to call for repair. It does not do large loads at all well.. cannot balance larger loads in cycles.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear about your experience with your washer and we're confident our service team will provide a resolution, and we recommend continuing to work with them directly.
Pleased Customer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although, Im still learning the features, I am pleased with my purchse thus far!
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings – We appreciate you taking the time to leave your honest feedback with us about your new washing machine! We’re sure once you learn all the features, you will come to love it more and we know it will serve you well for a long time to come. Let us know if you have additional questions. -Kacie@GEA
Washer we love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the set, quiet and seems to do a good job thus far.
I would recommend this to a friendBrand response from GE Answers
Posted .This is a great washer model that features our smarter wash technology. This adaptive smart technology enables optimization of cleaning power and fabric care within each cycle. We're happy to hear it's an asset in your laundry routine, and we're confident it will continue to be for many years. Thank you for choosing GE Appliances!
I purchased the matching Dryer with this set!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this with the matching dryer. I must say I’m very pleased with the quality and work efficiency of this product!
I would recommend this to a friendNew washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Washer tub is huge so I can do a very large load if needed!
I would recommend this to a friend- Cons mentioned:Noise level
DO NOT WASTE YOUR MONEY ON THIS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this washer for 48 hours and I’m still on the 1st load. No mater what setting you put it on the clothes doesn’t get wet enough to wash. Only the clothes on the bottom get some wash action and the rest are just sitting at the top UNWASHED! This wa hate looks good but is LOUD and useless!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We can understand how upsetting it is when a new appliance doesn't meet your expectations. We want to help! If you aren't already, please select the Deep Fill. The Deep Fill option, not to be confused with the Deep Rinse option, will add additional water to the wash cycle regardless of whether you used a manual or a load-sensing fill. The Deep Fill option is a feature offered on several Top Load Washer models. It is recommended for special case loads rather than normal everyday use. Note: Deep Fill is available on all wash cycles except the Normal/Colors cycle due to 2016 Department of Energy regulations. If you have any other questions, please reach out to us via a private message on social media on Facebook. Thank you! Joyce@GEAppliances
Best Buy Always take care of me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my friends top-load washer. I love the fact that the installation is very quick.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- Thank you for taking the time to send us your review. We are happy to hear that so far you are happy with your new top load washer. We hope you continue to enjoy using it and it becomes a great addition to your laundry space. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA
Washer and Dryer rock!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased wirh my washer ans dryer! Coulsnt be happier!
I would recommend this to a friendFIRST TIME APPLIANCE PURCHASE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased an entire home of appliances. The total Tech program is the best. Free installs for a year! Looking forward to delivery; sure it will be smooth and great.
I would recommend this to a friend