Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1295 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,295 reviews
  • Rated 5 out of 5 stars

    ClevelandJ

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding machine. Very quiet. No problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE washer Rocks

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality & happy with the look and the cleaning it’s doing

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We're pleased to hear that you find your washer of very nice quality and are satisfied with both its appearance and cleaning performance. If you have any more feedback or questions, feel free to reach out. Thank you for choosing GE Appliances. Best regards, Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Best for Us

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Maytag, LG, Whirlpool, we finally found the best one in GE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing to impress

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Various options to clean clothes. Big bowl to wash more clothes and reduce amount of time to wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the machine for 5 times and it worked quite well. The features are excellent. My dryer has the same brand and it has lasted over 22 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is awesome. Best buy service was impeccable. First class and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. No issues with noise as others noted. Our laundry room is right next to our living room and dies notbdisturb.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review. We appreciate you choosing us for your purchase and being a valued GEA customer. We are thrilled that you are enjoying using your washer unit so far. We hope that you continue to love it and it impresses you for many years to come. If there is anything else, you need please let us know. All the best! Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, sleek design, overall a great purchase and worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love all the options it has. Like being able to program my favorite cycle

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there – thanks for sharing your feedback! We’re delighted to hear that you’re enjoying your new washer and the flexibility it offers with its various cycle options and the ability to program your favorite cycle. If you ever have any questions in the future, please feel free to reach out, as we’re happy to help. Thanks for choosing GE Appliances! Take care. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer it’s quiet and have a lot of cool features even the app I can download

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Junk

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is LOUD and honestly I thought it was going to break. It sounds like the machine is just busting together. We returned.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We hate to hear you were unhappy with the noise made by the washer, and have returned it. We do expect the washer to make some sound as it operates, and if you still had the unit we would have been happy to look into this concern further. Going forward, we'll do all we can to earn your trust in our brand again. GE_Appliances

  • Rated 5 out of 5 stars

    GE washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Compare to other washers this is the best I’ve had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adams

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the delivery and the product after almost a year!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We love hearing that you had a great experience and appreciate you choosing us for your home. Thanks for sharing! GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Not Recommended

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the loudest and cheapest built washing machine I’ve ever thrown money away on. It’s not worthy of installing in a rental property. Not sure how GE made such a piece of junk. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your new washer may sound different from your prior unit because of the newer technology. Clicks, flowing water, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the support article on the GE Appliances website titled: "Top Load Washer - Normal Sounds." If you believe the noise you're hearing is abnormal after reviewing this information, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great smart washing machine!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine, with amazing smart tech! The app is amazing as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! GEEK SQUAD install was efficient and the techs were friendly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Definitely a lot of room and seems pretty quiet.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to have you as part of the GE Appliances family and to hear you're enjoying your new washer. Thanks for choosing this beautiful unit for your home. -Gina@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE Profile Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have picked a better washer ! Many wash options and the glass lid is Awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer n dryer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer are amazing……………………………….. …………..

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    DO NOT BUY

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was bouncing vigorously during the spin and rinse cycle and it doesn’t extract all the water from clothes. Super disappointing!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It is important to level your washer as it prevents the washer from excessive vibration when in use. When leveling a washer, make sure to level both front to back and side to side by adjusting the four leveling legs. Also note that the more the legs are extended, the shakier the washer will be during operation. -- Unbalanced loads can cause the washer to vibrate more. Pause the unit, open the door, and manually redistribute the load. To check the machine, run a rinse and spin cycle with no load. If the washer's level of vibration is normal, the unbalance was caused by the wash load. -- For ways to resolve the wet clothes concern, see the “Clothes too wet” troubleshooting section on page 28 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances GE_Appliances