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Customer Ratings & Reviews

$699.99
Save $245
Comp. Value: $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1636 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,636 reviews
  • Rated 5 out of 5 stars

    works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to follow instructions for installation and operating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, no complaints. I have had no issues since my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a small dent in dryer but works fine and dryer is really quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra clean clothes with great smell, Dryer doesn’t tinkle my clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large compartment allows for cleaning any kind of bedding. Relatively quiet with low water usage. Also entails many cleaning options that are easy to use.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review, it means a lot to us and we appreciate you being a valued GEA customer. We hope you continue to like your washer and its features and that it becomes a great addition to your laundry space. If you need anything else in the future, please let us know. All the best! Dianna@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When load is done the washer on light stays on unless manually shut off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to get new washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I had to get a new washer and my old one was Samsung. This was the closet thing to it in my price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, no complaints at all. It does it’s job and the features are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this washer! .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Awesome delivery & installation. Installers removed old washer and installed the new one very quickly. Excellent job. I highly recommend Best Buy.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - we appreciate you taking the time to write a review on your beautiful, new GE Profile Smart Washer! It’s great to hear that you’re loving your new appliance and of your positive experience with delivery and installation. We’re confident this washer will continue to impress for years to come. Thanks for becoming a part of our GEA Family and feel free to reach out anytime if there is anything we can assist with. All the best! Lauren@GEA GE_Appliances

  • Rated 4 out of 5 stars

    That’s good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good buy, I had a few problems but they will replace it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a month and 3 deliveries to get washer that was not damaged. Promised compensation, but have not seen it. The washer is a very good washer, and it is all of what the sales person said it would be.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We regret to hear about your experience and encourage you to reach out to BestBuy customer service by calling 888-237-8289 to discuss further. GE_Appliances

  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased online and had it delivered. Awesome experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to finally have this in place. Still need to get th 5 year warranty finished with your team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep washing if you want

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good works well you can add the level of water you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for the price. Lots of settings to choose from so you definitely need to read the manual. Looks nice in a laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love i can control settings and the see through lid is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at the store; my washer works great Im in love that is a smart washer.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    This washer is a pile of crap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this product for 3 weeks and it is GARBAGE. Spin cycle does not work properly and now my dryer is acting up because the clothing is going in there too wet. Reached out to Best Buy to replace the product and they said "too late buddy". Last Best Buy purchase I will make. Shredding my Best Buy credit card.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of problems with the lid made with cheap plastic broke with regular use.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you reached out. We recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. -Don@GEAppliances GE_Appliances