Customer Ratings & Reviews
- Model:
- PTW600BPRDG
- SKU:
- 6472680
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
Awesome choice.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service.. delivered on time and installed properly.
I would recommend this to a friendGreat washer for the price!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! I have only owned it for a 8 or so months, but has been fantastic so far!
I would recommend this to a friendI purchased the matching Dryer with this set!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this with the matching dryer. I must say I’m very pleased with the quality and work efficiency of this product!
I would recommend this to a friendBest Buy Always take care of me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my friends top-load washer. I love the fact that the installation is very quick.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- Thank you for taking the time to send us your review. We are happy to hear that so far you are happy with your new top load washer. We hope you continue to enjoy using it and it becomes a great addition to your laundry space. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA
SMART WASHER I LOVE IT
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is smarter than me I swear, it starts and ends with the app and starts
I would recommend this to a friendLainey miller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does great! Loved the guys that came and installed i both the washer and the dyer they did amazing!!
I would recommend this to a friend- Cons mentioned:Balance
No bulky items
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst washing machine I’ve ever owned. It can not handle bulky items that throw off the balance. Even after adjusting the items in the washer by hand it still is off balance. Towels, blankets, jeans, jackets this machine is incapable of rise and spin and balancing.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear your washer is having trouble balancing. We encourage you to review the loading guidelines on page 13 of the Use and Care Manual. The Use and Care Manual for your unit can be located in the "From the Manufacturer" section of this product page. If these tips don't solve the issue you're experiencing, please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further, if needed.
Happy customer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased, exactly what we needed and were looking for.
I would recommend this to a friendVery happy so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our washer gets heavy use, and so far - this washer has held up. More space, less detergent, and notifications when its done. Very happy so far
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- Thank you for taking the time to send us your review. We appreciate you choosing us for your purchase and hope that your washer becomes a favorite and highlight in your laundry space. If we can help with anything else, you may need in the future please let us know. Take care. Dianna@GEA
- Cons mentioned:Reliability
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst washing machine ever broke after 2 weeks now we are having to fight an uphill battle to get it fixed.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to gather some more details about the issue that you're experiencing with your washer. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances
Would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has the option for deep fill cycles, as well as rinses. for my dirty work clothes. So far, so good with the washer
I would recommend this to a friend- Cons mentioned:Noise level
DO NOT WASTE YOUR MONEY ON THIS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this washer for 48 hours and I’m still on the 1st load. No mater what setting you put it on the clothes doesn’t get wet enough to wash. Only the clothes on the bottom get some wash action and the rest are just sitting at the top UNWASHED! This wa hate looks good but is LOUD and useless!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We can understand how upsetting it is when a new appliance doesn't meet your expectations. We want to help! If you aren't already, please select the Deep Fill. The Deep Fill option, not to be confused with the Deep Rinse option, will add additional water to the wash cycle regardless of whether you used a manual or a load-sensing fill. The Deep Fill option is a feature offered on several Top Load Washer models. It is recommended for special case loads rather than normal everyday use. Note: Deep Fill is available on all wash cycles except the Normal/Colors cycle due to 2016 Department of Energy regulations. If you have any other questions, please reach out to us via a private message on social media on Facebook. Thank you! Joyce@GEAppliances
New washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Washer tub is huge so I can do a very large load if needed!
I would recommend this to a friendWonderful!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have gmhad this washer for a couple of months and love it! It’s quiet, cleans well and has plenty of various cycles
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- Thank you for taking the time to send us your review. We are happy to hear that you love your new smart top load washer. We hope you continue to enjoy all its great features and it provides convenience and ease when doing your laundry. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA
Excellent equipment.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent equipment. Very quiet.Definitely a great deal.The best technology in the market.
I would recommend this to a friendWasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but a bit tricky to work Not always enough water
I would recommend this to a friendGE Profile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE Profile - 5.0 Cu Ft High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond gray
I would recommend this to a friendWasher we love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the set, quiet and seems to do a good job thus far.
I would recommend this to a friendBrand response from GE Answers
Posted .This is a great washer model that features our smarter wash technology. This adaptive smart technology enables optimization of cleaning power and fabric care within each cycle. We're happy to hear it's an asset in your laundry routine, and we're confident it will continue to be for many years. Thank you for choosing GE Appliances!
Washer and Dryer rock!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased wirh my washer ans dryer! Coulsnt be happier!
I would recommend this to a friendGood but not sure
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying so far but worried about long time use. Love the style and looks great next to old dryer.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear that you love your new washer! We're confident this unit will continue to be a great addition to your home for many years to come! Thanks for choosing GE Profile for your home!