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Customer Ratings & Reviews

$699.99
Save $245
Comp. Value: $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1636 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,636 reviews
  • Rated 5 out of 5 stars

    Carol B

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the wash and detergent selections. The tub basin is HUGE and the way the impellor is, gives it even more room!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We're happy to hear that you're loving your GE Profile washer. We wish you all the best! - Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are working great, my wife is happy! All that matters!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, the smart phone notices are nice. The unit is reasonably quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a GE in our first house and loved it so we wanted to buy another one. It is "simple" and not too fancy, which is what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. No issues with noise as others noted. Our laundry room is right next to our living room and dies notbdisturb.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review. We appreciate you choosing us for your purchase and being a valued GEA customer. We are thrilled that you are enjoying using your washer unit so far. We hope that you continue to love it and it impresses you for many years to come. If there is anything else, you need please let us know. All the best! Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! I wanted a color other than white and I got a beautiful dark gray !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE washer Rocks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality & happy with the look and the cleaning it’s doing

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We're pleased to hear that you find your washer of very nice quality and are satisfied with both its appearance and cleaning performance. If you have any more feedback or questions, feel free to reach out. Thank you for choosing GE Appliances. Best regards, Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Best for Us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Maytag, LG, Whirlpool, we finally found the best one in GE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ClevelandJ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding machine. Very quiet. No problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is awesome. Best buy service was impeccable. First class and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving It both washer and dryer it makes the clothes bright and dryer is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quiet and easy to use ………………………………………………………….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Definitely a lot of room and seems pretty quiet.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to have you as part of the GE Appliances family and to hear you're enjoying your new washer. Thanks for choosing this beautiful unit for your home. -Gina@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE washer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice item and great delivery guys. I love it but i have only had it for about 2 weeks. Finger crossed and hoping it last awhile!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love all the options it has. Like being able to program my favorite cycle

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there – thanks for sharing your feedback! We’re delighted to hear that you’re enjoying your new washer and the flexibility it offers with its various cycle options and the ability to program your favorite cycle. If you ever have any questions in the future, please feel free to reach out, as we’re happy to help. Thanks for choosing GE Appliances! Take care. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer it’s quiet and have a lot of cool features even the app I can download

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, sleek design, overall a great purchase and worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washing machine. It is quiet and was delivered timely and setup with no issues!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- Thank you for taking the time to send us your review. We are happy you had a great experience with your retailers delivery service. We hope that you are still happy with your new washer and that it has been a pleasure to use so far. We are here if you need anything else in the future. Sincerely- Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great smart washing machine!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine, with amazing smart tech! The app is amazing as well!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hate this washing machine my basement flooded and it caused the washer to stop spinning

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you reaching out to share your experience and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can research your situation. -Vikki@GEAppliances GE_Appliances