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Customer Ratings & Reviews

$699.99
Save $245
Comp. Value: $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1636 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,636 reviews
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hate this washing machine my basement flooded and it caused the washer to stop spinning

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you reaching out to share your experience and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can research your situation. -Vikki@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! GEEK SQUAD install was efficient and the techs were friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adams

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the delivery and the product after almost a year!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We love hearing that you had a great experience and appreciate you choosing us for your home. Thanks for sharing! GE_Appliances

  • Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Compare to other washers this is the best I’ve had

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is LOUD and honestly I thought it was going to break. It sounds like the machine is just busting together. We returned.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We hate to hear you were unhappy with the noise made by the washer, and have returned it. We do expect the washer to make some sound as it operates, and if you still had the unit we would have been happy to look into this concern further. Going forward, we'll do all we can to earn your trust in our brand again. GE_Appliances

  • Rated 5 out of 5 stars

    So Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my life so much easier with this smart washer! I definitely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really great washers and dryer and the customer service was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer machine !! And my FPL account went down !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Make Me Feel Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my G E Profile washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer n dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer are amazing……………………………….. …………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the washer/dryer combo for a gift, and they love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with Washer. We previous had a Samsung washer that only lasted 2 years. This unit is better built

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there, and thanks for letting us know about your experience – we’re so thrilled you’re happy with the washer! We always want to provide quality products for our consumers, and we’re confident this washer will serve your needs well for a long time to come. Best wishes! -Sarah@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice people to work with and the washer works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Um. Yeah.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work's amazingly well and has reduced my house water consumption by a lot. Cannot recommend enough.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you so much for sharing! All the best! -Don@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but don’t come with the Bluetooth adapters Everything else is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth each penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best .. very good quality and and good material

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can adjust the settings on the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washing machine I’ve ever bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washing machine. Saves water with its sensing feature.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scams

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They told me in the store this is a brand new washer machine and is not once they connected it makes a weird noise they said is because is new but once you uses the machine is going to have an smooth sound liers

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to help go over the sounds you are noticing with your new washer. We recommend checking to make sure that your washer is completely level to the ground, as this helps prevent excessive vibrations and out of balance conditions. When the washer is not leveled it can also cause louder operational sounds, due to the spin cycle overcompensating. You can also check out our article titled "Top Load Washer - Noises Heard During Agitation" located on our GE Appliances website in the support section, to view a list of sounds that are normal and abnormal. If additional assistance is needed, you can schedule an appointment with our Bodewell service team by calling 1-833-426-3393. GE_Appliances

  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the time of purchase to the day my washer and dryer was delivered, everything was effortlessly smooth

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to send us your review. We appreciate you being a valued GEA customer and hope that you are enjoying your washer unit so far. We are here is there is anything else you need in the future. All the best! Dianna@GEA GE_Appliances