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Customer Ratings & Reviews

$699.99
Save $245
Comp. Value: $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1636 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,636 reviews
  • Rated 5 out of 5 stars

    GE Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this GE Top Load washer. It comes way a big Agitator for bigger loads of clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer,does everything and it has options that's out of this world

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thanks so much for taking the time to share your review. We are so glad you are loving all the features of your new washer and utilizing all of them. If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Good wash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was really good. Great value for the money!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Angry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged first delivery…. Damaged the second delivery… damaged third time too… don’t recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap & easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use less water now with each load. I don't have to worry about is thing on large load or sm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with interesting dispensing tray, even has one for tide pods which was cool

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 2 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Load shift an then weight cause spin cycle to knock not just spin

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for sharing your review. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. We recommend that you review the load type chart in the "Loading the Washer" section on pg. 18 of the Owner's Manual. Thank you for choosing GE Profile for your home. Kind regards. -Don@GEAppliances GE_Appliances

  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    Worst washer ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer tears up your clothes. It barely puts water in while agitating the clothes. It kept sending me off error codes and would throw my clothes of balance with every load. Wound up returning this washer for a maytag front load. And im so glad of my desisison! Will never purchase one of these again! And definitely don't recommend anyone else getting this washer.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - We're sorry to hear you weren't satisfied with your purchase. While we strive to meet the needs of our consumers, we also understand there's always room to improve. We will be sure to share your feedback with our design and engineering teams to see how we can improve on this in the future. We hope to be given a chance to earn back your trust. Take care. Julia@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    No problems for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, easy to use, definitely recommend to buy. Good price as well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there! Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your washer. Your review means a lot to us and lets us know we are on the right track of providing affordable and easy to use products like this washer unit. We appreciate you being a valued GE Appliances customer. If there is anything else you need, please let us know. All the best! Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great But

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greater Buy! Beautiful, modern look. I have no complaints.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey,

      We're pleased to hear that you are happy with your incredible washer. This is quickly becoming one of our top models consumers want and we're glad you get to experience it. Let us know if there's anything you need. Best wishes! Mike@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great works well good for many uses and I love the coler

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is much quieter than my previous washer . It was easy to use once I read the manual

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine banged as it washed the clothes and it was balanced had to exchange not happy at all

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your feedback is important, and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Washing Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washing Machine Thank You Best Buy!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect Brand !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent brand !! As always The perfect washer !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet washing machine that has great smart features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dryer. Is the first washer i have got from bestbuy and will buy the dryer next

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. No complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I learned how to use it I love everything about it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- It's great to hear that you're loving your new GE washer! We strive to make sure our products are user friendly to assure that our consumers have the best experience possible. We hope it continues to be a great addition to your laundry space for many years! If there is anything else we can help with in the future, please let us know. All the best- Dianna@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Fair Machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine runs a little loud, drain pump had to be replaced after 1 year and 6 weeks.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We hate to hear you have concerns with the washer's noise, and had to replace the drain pump. If it might be helpful, we have information about what sounds the unit may make on page 24 of the manual; if you'd like to view that, you can do so on our GE Appliances website when you look up the model number and go to the product page. If you have any other concern, you're always welcome to reach out to us with a private message over our GE Appliances social media (such as Instagram or Facebook). We'd be glad to assist. GE_Appliances