Customer Ratings & Reviews
- Model:
- PTW600BPRDG
- SKU:
- 6472680
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy! Are laundry room is on the 2nd floor and it sounds like it's going to break through to the first floor
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - we're very sorry to hear that the unit's sound levels haven't met your expectations. We always strive to make products with the highest quality possible, so we will make sure that the appropriate teams are aware of these concerns regarding the sound levels for this washer. -- Modern washers will generate certain sounds due to the nature of their design, and you can learn more about this by referring to the article titled "TOP LOAD WASHER - NORMAL SOUNDS" on our GE Appliances website under the "Support" section. -- Please reach out to us on social media if any other questions or concerns come up. Take care. - Pablo@GEA
Great product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Fit as stated. Installation by delivery guys went well.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello-Congratulations on your new washer and dryer. We are so happy to hear the installation went well and the delivery went well. We are glad your new washer and dryer are working well for you and your family. If you have any questions please let us know. We are here to help! Joyce@GEA
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product exceeds all expectations we had for it.
I would recommend this to a friendAwesome Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine has really exceeded my expectations and we are very pleased with it.
I would recommend this to a friend- Cons mentioned:Noise level
Too Noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy. I have to close the laundry room door and still have to turn the volume up on my TV 2 rooms away.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - we're very sorry to hear that the unit's sound levels haven't met your expectations. Please know we will share your thoughts with our product and design teams for future design consideration. -- Modern washers will generate certain sounds due to the nature of their design, and you can learn more about this by referring to the article titled "TOP LOAD WASHER - NORMAL SOUNDS" on our GE Appliances website under the "Support" section. -- Please reach out to us on social media if any other questions or concerns come up. Have a great one. - Pablo@GEA
Newer DOES NOT Equal Better
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this along with the dryer combo to restore the look of our laundry room. Out with the old GE washers and in with the new, am I right? Nope. Couldn’t be farther from the truth. Yes. They’re fancy. They have Wi-Fi capability which means you can monitor the wash from the comfort of an app on your phone. However, don’t let the sleek design fool you - they are rigged to go bad around the time the warranty is set to expire. I haven’t had this many issues with a washer made decades ago. Just run. Stay away.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad that you reached out. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances
Set is ok, delivery was painful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered the set and it is working well. The reason this is getting a bad review is because it tool 3 attempts to finally have a working washer and dryer. More than a month since I placed the order. First the dryer came in messed up, it was really loud. Then they exchanged the dryer and washer. Second attempt it was the washer that was bad, it couldn’t start or take in any water. This was a bad experience and I won’t be buying appliances from best buy again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for your feedback on this model. User experiences with our products matter to us, so we appreciate you taking the time to share. -Vikki@GEAppliances
GE washer - best brand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! Would recommend it 100 percent! Excellent wash cycles.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you taking the time to send us your review. We hope you are continuing to enjoy your washer unit and that it’s become a great addition to your laundry space. If there is anything else we can help with in the future, please let us know. Sincerely-Dianna@GEA
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and big water saver a lot of room to do big loads
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to leave us your feedback. We are happy that your new GEA washer is saving you money as well as providing that added convenience for you and your family. We hope you continue to enjoy it for many years to come! If there is anything else we can help with in the future please let us know. All the best! Dianna@GEA
GE Washer and dryer are excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GE is a great product I would recommend the washer and dryer set
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for your kind review. We do hope that you continue to enjoy using your washer and any other GEA unit that you own. We are happy to help if there is anything else in the future that you need. Sincerely- Dianna@GEA
Amazing!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery, easy hook up and very awesome upgrade!!!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello, Thank you for taking the time to leave your review. Congratulations on your new washer purchase! Your review lets us know we are on the right track. If we can help with anything else, you may need in the future please let us know. Take care. -Mel@GEA
Love this washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the programming capability. So easy to use and time saving.
I would recommend this to a friendGE PROFILE WASHER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT VALUE FOR THE MONEY ,YOU CAN NOT GO WRONG WITH GE PROFILE
I would recommend this to a friendSarge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine I have a,ready gave a review Please check all my reviews
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great no issue the first day I purchased it was great .
I would recommend this to a friendNot good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tub is large not sturdy enough. The towel setting is not great for towels, you have to use bulky or the water doesnt drain. Water doesnt evenly sprad through the load and you can fill tub to the capacity or it gets thrown pff balance. No need for a deep, large tub if it cant handle the loads.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .The Towels and Bulky are similar cycles. It is fine to use whatever cycle works best for you. We do recommend that you select the Deep Fill so that you can have the most water for the cycle. All GE Appliances washer tubs move freely within our exclusive auto balance suspension system. It is a rod and spring floating suspension, designed to withstand extensive out of balance situations without the need for an "out of balance" switch.
During an out of balance load, the basket is allowed to "float" forward and backward, side to side, and up and down, yet it never touches the floor nor is it even connected to the floor. As a result, the clothes basket can move freely, and this is normal. If you continue to have issues, please take advantage of your warranty and reach out to Bodewell Service by calling 1-833-4BODEWELL (833-426-3393)
Monday – Friday: 8 a.m. – 8 p.m. ET
Saturday – Sunday: Closed.
GE Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this washer, it's been great with the matching dryer.
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my washer but would not buy from Best Buy again.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - we appreciate you taking the time to write a review. Our apologies that you did not have the experience you were hoping for with Best Buy, but we’re happy to see that you’re loving your new washer. We hope it become a favorite in your laundry space for many years and please feel free to reach out anytime if there is anything we can assist with. All the best! Lauren@GEA
Excellent so far.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have it for a 3 weeks now. So far so good. I’ll update my review soon.
I would recommend this to a friendWasher Review
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice value for the $ here. Works great! Would recommend.
I would recommend this to a friend