Customer Ratings & Reviews
- Model:
- PTW600BPRDG
- SKU:
- 6472680
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
I like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, looks nice. Stylish. Slim look works great. Great buy
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We are so happy to hear your washer is working well and you are liking it. We appreciate your purchase and want you to know that we are here for you if you have any questions. Have a great weekend! Joyce@GEA
Flooded our laundry room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was installed but did not work during first rinse cycle. Water flooded our laundry room. It was a issue with the machine and it was removed by installers and our old machine was reinstalled.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important, and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my.washer. my saleman was great andnmy purchase was great
I would recommend this to a friendHappy buyer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I was looking for at a good price, no regrets!
I would recommend this to a friendGreat delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time very polite , quick and easy installation!
I would recommend this to a friendGe washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value good product very satisfied with our buy
I would recommend this to a friendwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great clothes come out clean like the technology
I would recommend this to a friendDoes a great job so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Removes stain and like the quick wash option.
I would recommend this to a friendWash wash wash
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are a great match for me I love em super quite and hige
I would recommend this to a friendGreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonders. Clothes have never smelt better.
I would recommend this to a friend- Pros mentioned:Ease of use
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is a good product, easy to use and no problems, I'll wait and see how it serves me within a year
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thanks so much for your purchase. We are so happy to hear you are pleased with your new washer. This is an excellent model and we hope that you enjoy it. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
Technology-driven washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having never actually purchased a washer, getting accustomed to the updated technology along with not having an agitator.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for your review and being a valued GE Appliance customer! We have heard great things about this washer, and hope you are enjoying it. If you have any questions in the future, or need anything else please feel free to reach out and let us know. Sincerely- Dianna@GEA
GE Profile-4.9 cu ft washer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not the best washer I have ever owned for sure.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your feedback on the washer. We appreciate your honesty and will use your input to improve our products in the future.
Horrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke in one year. Use it a few times and now it doesnt spin
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to help out with your washer not spinning. We recommend trying out an electronic reset, by unplugging the power cord for 2-3 minutes, then plugging it back in. You can also check our article titled "Top Load Washer - Does Not Spin" on our GE Appliances, for additional troubleshooting. If the troubleshooting doesn't help, we recommend scheduling an appointment with our Bodewell service team by calling 1-833-426-3393.
- Cons mentioned:Reliability
Washers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.None of these washers are made to last compared to washers of the past
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for sharing your perspective on this washer. We appreciate your feedback and understand your concern regarding the longevity of modern washing machines compared to older models. We continually strive to improve our product offerings and take customer feedback seriously. If you have any specific issues or concerns with your washer, please reach out to us on social media. We are here to assist you and ensure that you get the most out of your washing machine. Your feedback is valuable to us as we work towards providing appliances that meet both modern and traditional expectations. Thank you for choosing GE Appliances, and we hope to continue serving your needs in the future. -Kacie@GEAppliances
- Cons mentioned:Noise level
Noisy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy washer and the detergent and fabric softener dispenser is leaking sometimes
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for bringing this to our attention. You may be using too much detergent if you notice that it's leaking. We recommend using less detergent if you have soft water, a smaller load or a lightly soiled load. Also, if you're not already using it, please switch to High Efficiency detergent such as Tide PODS™ and liquid detergents. We hope this information is helpful. Best wishes. -Don@GEA
GE washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My washer fulfills all my expectation, great product!
I would recommend this to a friendSleek Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! I love this new sleek design washing machine.
I would recommend this to a friendGE Profile washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer cannot be loaded with large or medium loads. The tub will spin out of control and bounce against the walls. This after 1 year of use. Techs told us this is a common issue for this model
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Our apologies that your washer is getting out of balance frequently, as we can certainly understand how disappointing that is and why you’d like some clarification on that. The best way to prevent your washer from getting out of balance is proper loading and sorting of loads. For tips to improve these issues, see page 18 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. If the issue persists, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sensing alarm keeps coming up.doesnt seem to do a good job washing clothes
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To improve the wash performance, use the correct amount and type of detergent, load carefully, and select the right amount of water and settings for your load size. We recommend you review the support article on the GE Appliances website titled: "Washer - Clothes Not Cleaning Well."