Customer Ratings & Reviews
- Model:
- PTW600BPRDG
- SKU:
- 6472680
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Balance
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine banged as it washed the clothes and it was balanced had to exchange not happy at all
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important, and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tub is large not sturdy enough. The towel setting is not great for towels, you have to use bulky or the water doesnt drain. Water doesnt evenly sprad through the load and you can fill tub to the capacity or it gets thrown pff balance. No need for a deep, large tub if it cant handle the loads.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .The Towels and Bulky are similar cycles. It is fine to use whatever cycle works best for you. We do recommend that you select the Deep Fill so that you can have the most water for the cycle. All GE Appliances washer tubs move freely within our exclusive auto balance suspension system. It is a rod and spring floating suspension, designed to withstand extensive out of balance situations without the need for an "out of balance" switch.
During an out of balance load, the basket is allowed to "float" forward and backward, side to side, and up and down, yet it never touches the floor nor is it even connected to the floor. As a result, the clothes basket can move freely, and this is normal. If you continue to have issues, please take advantage of your warranty and reach out to Bodewell Service by calling 1-833-4BODEWELL (833-426-3393)
Monday – Friday: 8 a.m. – 8 p.m. ET
Saturday – Sunday: Closed.
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great washer. quiet and very efficient. highly recommend
I would recommend this to a friendNice washer and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like them alot and they do the job the were made to do.
I would recommend this to a friendWasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice unit would highly recommend this unit to all my friends
I would recommend this to a friendBrand response from GE Answers
Posted .Hello. We're happy to hear that you are enjoying your washer so well that you would highly recommend it! Thanks for the review, and should you have any additional feedback, please reach out to us!- Kianna@GEA
GE Profile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, works very well. Only had it a couple of weeks
I would recommend this to a friendNewer DOES NOT Equal Better
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this along with the dryer combo to restore the look of our laundry room. Out with the old GE washers and in with the new, am I right? Nope. Couldn’t be farther from the truth. Yes. They’re fancy. They have Wi-Fi capability which means you can monitor the wash from the comfort of an app on your phone. However, don’t let the sleek design fool you - they are rigged to go bad around the time the warranty is set to expire. I haven’t had this many issues with a washer made decades ago. Just run. Stay away.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad that you reached out. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing product! I am so happy I purchased this!
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic washer State of the art very nice looking
I would recommend this to a friendWasher
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer ! And the delivery date was super fast
I would recommend this to a friendGreat dryer, very fast!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a wonderful dryer! Very effective and fast drying!
I would recommend this to a friendSet is ok, delivery was painful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered the set and it is working well. The reason this is getting a bad review is because it tool 3 attempts to finally have a working washer and dryer. More than a month since I placed the order. First the dryer came in messed up, it was really loud. Then they exchanged the dryer and washer. Second attempt it was the washer that was bad, it couldn’t start or take in any water. This was a bad experience and I won’t be buying appliances from best buy again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for your feedback on this model. User experiences with our products matter to us, so we appreciate you taking the time to share. -Vikki@GEAppliances
I like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, looks nice. Stylish. Slim look works great. Great buy
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We are so happy to hear your washer is working well and you are liking it. We appreciate your purchase and want you to know that we are here for you if you have any questions. Have a great weekend! Joyce@GEA
Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice. It is somewhat quieter than my last one
I would recommend this to a friendWasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my.washer. my saleman was great andnmy purchase was great
I would recommend this to a friendHappy buyer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I was looking for at a good price, no regrets!
I would recommend this to a friendGe washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value good product very satisfied with our buy
I would recommend this to a friendGreat delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time very polite , quick and easy installation!
I would recommend this to a friendDoes a great job so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Removes stain and like the quick wash option.
I would recommend this to a friendWash wash wash
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are a great match for me I love em super quite and hige
I would recommend this to a friend