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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $949.99

Customer reviews

Rating 4.3 out of 5 stars with 1253 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,253 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Cleaner clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top loaders do a better job cleaning. Towel are more fluffy. Whites appear whiter. I like you can add more water to loads.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been shopping for a new washer snd dryer for a few months. Not only was this the best quality but also the best price! Have had it for about 3 weeks and love how quiet , fast , and clean our cloths are coming out!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    GE Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is and easy reach washer, good size and works well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for choosing this beautiful washer for your home and becoming part of the GE Appliances family. If you ever need anything, please let us know. Have an amazing day! -Gina@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE PROFILE WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quite pleased with the capacity. I was able to complete my laundry in half the time. I like how the machine analyzes the load before it fills with water and uses less water per load. Great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it! Best washer I owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I ever owned. Great quality. Large capacity. High floor in tub so easy to reach bottom. Easy to use. No issues with quality as open box.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sleek Design & Large Capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek design of this washer. Only complaint is that it's slightly noisy, but I expected this from the reviews I read before buying, and it's not a deal breaker for me, as my laundry room is in the basement. Love the very large capacity, as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Not going to lie I was a little worried with how light it was out of the box but it puts in the work. Even with my blue collar husbands work clothes it cleans them good on the first wash! Love the different settings already presetted

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 2 out of 5 stars

    So many frustrations with this machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this machine. Truly regret buying it. Because there is no agitator, everything gets balled up (especially large items like sheets and towels) and creates unbalanced loads which you have to wrestle because a king size blanket that's soaked with water is heavy, but add to that that it's tangled amongst other things and it's a real workout. It's also so deep that it's extremely hard for my 5'5" frame to get everything out when the load is complete and I've almost fallen in more than once. Also, it has a lid lock that takes forever to unlock when you press pause to fix the imbalance so you can't open the lid, and then it takes forever to start again so it just wastes your time. Also, that pause/play button is alternately overly sensitive and not at all sensitive enough, so it thinks you've pressed it twice (play, pause) when you've only pressed it once, and then you have to press it a dozen times to get it to recognize when you're trying to pause the load. I hate this thing. The only good thing about the machine is that I finally can wash my king size comforter (technically a duvet insert) at home, which is good because my dog loves to pee on it. It took awhile to understand how to use the "deep fill" button and the "drain+spin" cycle, so now that I've got those decoded, I think the machine deserves 2 stars. I mean, it works, it generally gets things clean, but I would highly recommend getting a machine with an agitator to avoid the frustrations I've mentioned. I hope this helps in your decision making since buying a new washer is something most of us don't do that often in life.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate you taking the time to send us your feedback and suggestions. Sorry to hear that so far you have not been too impressed with your new washer unit. We take your feedback and suggestions seriously as it helps our design teams and engineers improve on or make changes to future builds, so we appreciate you bringing this all to our attention.
      We do hope that your unit continues to work good for you for many years. We are here though if you need anything else moving forward. We are happy to help! Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love. I purchased the set at an affordable price. This washer holds a lot and cleans well. I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. I read some reviews on it being a bit loud. But it doesn’t bother me. It washes clothes really well. The only thing I would recommend is maybe making a better tray for detergent. Hard to put scoops in and if you pull it out too far it just falls off. So you have to line it back up and put it back in.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    It’s a good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! So much room to wash bigger items. I’m liking the notifications on my phone when the laundry is done and a reminder if I leave in there.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very good. Its what we expected and more. Cleans very well. I liked the functionality and very easy to use. So far so good. Highly recommended for others to buy.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear you’re happy with your washer and have found it to be easy to use. We always want to provide a quality product, and we’re confident it will continue to serve all your laundry needs well for many years to come! GE_Appliances

  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer. It has lots of space for big loads and it’s really easy to use and stylish! One negative is it can be a tad noisy if you have it somewhere with no door. Not a huge problem for me though since it’s in a laundry room with a door that can be closed!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought washer and dryer I really love them both, very specious, I am very satisfied

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not terrible, but do your research.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this unit with the matching dryer. The cost, style and load size are very appealing (especially when on sale) however I’m not completely sold on performance. There are times when using this unit that the drum will out of now where get out of sync mid spin cycle and pound on the sides of the washer body, if you’re able to see the sides you can see them protruding from their normal shape when the drum hits them. Other than that and the time of wash cycles I have been generally happy…. But beware of the matching dryer…

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We encourage you to schedule service with our Bodewell technicians to ensure this drum is operating as designed. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393). GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Excellent product and easy to use, we love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m liking my washer a little more now I found out how to get more water but I still shouldn’t have to use the same setting for everything

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Ge profile washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far washer machine is working great wife likes the washer machine it easy access for her to load and especially unload clothes in to the dryer so far seems to be energy efficient she also like that it washes our king size quilts!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Not at this time thank you

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good everything seems to work fine it cleans clothes very nicely and it is quiet at this time of night

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Amazing washer!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the top access and the large capacity! It washes well!

    I would recommend this to a friend