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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1305 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,305 reviews
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Satisfied with the product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine does make surprising sounds as it starts and "senses" the size of the load. The actual washing and spinning are mostly quiet. The large capacity allowed me to wash a queen-sized comforter.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - thanks for taking the time to share your review. We’re glad to learn that you love this beautiful GE Profile Washer and its quiet cycles and spacious capacity! We’re confident this model will remain a favorite in your home for years to come. Have a wonderful day! Lauren@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Just right

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Energy efficient, large capacity, great appliance. I like that it is top loading, no agitator, and high efficiency. Reliable brand, just the right amount of options, not too many bells and whistles…just right

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Size is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It fits exactly the same as my old washer but has a huge tub! I don't have to go to the laundry mat to wash my comforters anymore!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This washer has a large 5.0 cu. ft. capacity that was designed to allow you to easily reach the bottom of the washer. We're happy to hear you're enjoying this unit, and we're confident it'll continue to serve you well for many years. GE_Appliances

  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man I’m in love with this washer! Easy to use! Don’t take up much space! Get clothes how you need them with different setting.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 2 out of 5 stars

    So many frustrations with this machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this machine. Truly regret buying it. Because there is no agitator, everything gets balled up (especially large items like sheets and towels) and creates unbalanced loads which you have to wrestle because a king size blanket that's soaked with water is heavy, but add to that that it's tangled amongst other things and it's a real workout. It's also so deep that it's extremely hard for my 5'5" frame to get everything out when the load is complete and I've almost fallen in more than once. Also, it has a lid lock that takes forever to unlock when you press pause to fix the imbalance so you can't open the lid, and then it takes forever to start again so it just wastes your time. Also, that pause/play button is alternately overly sensitive and not at all sensitive enough, so it thinks you've pressed it twice (play, pause) when you've only pressed it once, and then you have to press it a dozen times to get it to recognize when you're trying to pause the load. I hate this thing. The only good thing about the machine is that I finally can wash my king size comforter (technically a duvet insert) at home, which is good because my dog loves to pee on it. It took awhile to understand how to use the "deep fill" button and the "drain+spin" cycle, so now that I've got those decoded, I think the machine deserves 2 stars. I mean, it works, it generally gets things clean, but I would highly recommend getting a machine with an agitator to avoid the frustrations I've mentioned. I hope this helps in your decision making since buying a new washer is something most of us don't do that often in life.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate you taking the time to send us your feedback and suggestions. Sorry to hear that so far you have not been too impressed with your new washer unit. We take your feedback and suggestions seriously as it helps our design teams and engineers improve on or make changes to future builds, so we appreciate you bringing this all to our attention.
      We do hope that your unit continues to work good for you for many years. We are here though if you need anything else moving forward. We are happy to help! Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sleek Design & Large Capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek design of this washer. Only complaint is that it's slightly noisy, but I expected this from the reviews I read before buying, and it's not a deal breaker for me, as my laundry room is in the basement. Love the very large capacity, as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love this washer! With the see through lid, you can watch the entire cycle. It does not use a lot of water, so I always wash in deep fill mode to fully cover my very large loads with water. It does a good job during agitation of moving the clothes around. I love using the time delay feature!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Power issue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 18 months post purchase the washer did not turn on. We tried everything before calling the geek squad but we had to schedule an appointment. Otherwise, it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love an outlet deal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box, great help loading in my truck and bubble wrap. nice price, but there was a better markdown the day before. The machine is great. Super capacity, more than I need really. The custom setting and auto feature is great. Looks nice. It is a bit noisy as others have said. I've only had it a month, so time will tell on durability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Says it self balances but i dont let it do that seems to knock for longer than if i could just readjust the load

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    better the front loader!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great price through Best Buy outlet. Been using it for a couple weeks now, does a better job on my front loader we replaced it with. Much easier to load as well. No moldy smells, like you get from the front loader. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live my smart washer, I have never had a washer with blue tooth capability, it give me warnings when it’s almost done, unlike before I totally forget about it, the deep basin is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is truly amazing. The features are easy to figure out and extremely accessible.my clothes look brand new after a wash and it's soo quiet holds my entire laundry basket with one wash it is one of the best purchases I've made in a long time

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer. It has lots of space for big loads and it’s really easy to use and stylish! One negative is it can be a tad noisy if you have it somewhere with no door. Not a huge problem for me though since it’s in a laundry room with a door that can be closed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Find

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and overall experience with the pick up and finding the deal.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love. I purchased the set at an affordable price. This washer holds a lot and cleans well. I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very good. Its what we expected and more. Cleans very well. I liked the functionality and very easy to use. So far so good. Highly recommended for others to buy.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear you’re happy with your washer and have found it to be easy to use. We always want to provide a quality product, and we’re confident it will continue to serve all your laundry needs well for many years to come! GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been shopping for a new washer snd dryer for a few months. Not only was this the best quality but also the best price! Have had it for about 3 weeks and love how quiet , fast , and clean our cloths are coming out!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Cleaner clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top loaders do a better job cleaning. Towel are more fluffy. Whites appear whiter. I like you can add more water to loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    GE Profile Washer is Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the GE Profile 5.0 CF Smart Top Load Washer; and it has proven to be an excellent appliance from the start. The washer handles small to x-large loads; and this is a great option for small or large families. It is also a quiet machine that does a great job of cleaning laundry. Very happy with my purchase. Sally K

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to leave your review. We are glad that you are enjoying the features on your new washer unit. It’s great to hear that it accommodates all the different load sizes and is providing you with that added convenience. We hope you continue to enjoy your unit and if there is anything else we can help with in the future please let us know. Sincerely- Dianna@GEA GE_Appliances