Customer Ratings & Reviews
- Model:
- PFW950SPTDS
- |
- SKU:
- 12373555
Customer reviews
Rating 4.4 out of 5 stars with 217 reviews
(217 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Efficient, Smart, Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its weird to think doing laundry could be fascinating. I also didn't realize my clothes weren't as clean feeling as they could have been. I do wish the laundry set came in white. But walls are easy to paint. I'd rather have top of the line equipment regardless of their color. The graphite still looks sharp. The venting system is great always leaves the washer dry. None of the reported smell that people complain about from other front loaders. GE aced this and I'm sure with this machine as the foundation they will only continue to improve. BestBuy Geek Squad out of Owasso, OK delivery was great. The team communicated and were on time.
This review is from GE Profile - 5.3 Cu. Ft. Stackable Smart Front Load Washer with Steam and UltraFresh Vent System - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Love this washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.+ The washer is great on its own, but I love the ability to check the wash progress on my phone. I wish there was a web app that I could pull up on my computer. - Initially I thought the wash+dry cycle would be handy for when I start a load before bed, but after using it once I realized it doesn't have a proper exhaust and lint trap, which lead to the entire interior being coated in lint, and I assume with regular use it would cause problems. I don't think I'll be using that feature outside of an absolute necessity. + I love the load capacity, it's much larger than my previous washer, so I get a lot more done with eac bch load. + I don't anticipate the micro ban coating to completely eliminate the growth of mold, but I appreciate the extra line of defense.
This review is from GE Profile - 5.3 Cu. Ft. Stackable Smart Front Load Washer with Steam and UltraFresh Vent System - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
New washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, cleans great, love the large capacity.
This review is from GE Profile - 5.3 Cu. Ft. Stackable Smart Front Load Washer with Steam and UltraFresh Vent System - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Nice Appliance - App needs work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded "Profile" version to the previous model released about 1-2 years ago. The main upgrade is a sensor for the moisture in the drum to know when to stop the fan after the clothes have been removed to dry the drum (this feature needs to be started manually). The previous version used a timer. The app is limited and buggy - hardly any real functionality. It does take too long for the initial setup. You use the app to change the detergent for Smart Dispense, but the ability to "set" is not enabled on the iPhone, thus reverts back to the default - Tide. Some main settings do not let you customize your load. For example, on the Normal setting, you can not use the "add extra water" option, but you can on the White setting. There is an option to download additional modes from the app, but currently there are only two options - Jeans and Swim ware. A large sticker on the front states Free Tide for scanning the QR code, although nothing happens and GE is not familiar. There is a Stain Removal option on the app, which has 29 different stains to choose from (Salsa, Face Makeup, Dirt, Dairy, Clay, Cheese, BBQ Sauce, Lotion, Plaster, . . . ) The Set button IS enabled for this function. Some settings on the panel do not have an indicator to tell you if they are on - prewash (bottom right) , as they are located next to other buttons. Overall is looks and works well, just some updates needed that could be done via firmware and app updates.
This review is from GE Profile - 5.3 Cu. Ft. Stackable Smart Front Load Washer with Steam and UltraFresh Vent System - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Good but not great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for a couple of months, it is good but not great. Settings are oddly not too customizable, the claim to fame is the large capacity. It isn't crazy quiet either. The electrolux i had before was significantly better... but smaller 4.5cu capacity.
This review is from GE Profile - 5.3 Cu. Ft. Stackable Smart Front Load Washer with Steam and UltraFresh Vent System - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thank you for taking the time to share your insight! At GE Appliances, while we strive to deliver the best quality products and services that meet every need of our consumers; We also understand that there is always room for improvement. We do value you as a customer and appreciate your continued loyalty to our brand. We will gladly share your feedback with our product design team. Best regards - Don@GEA
Rated 3 out of 5 stars
It is LOUD!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer does everything you want it to do, and it does it well. The capacity is great for a family of five and the app makes it easy to manage loads remotely. The noise produced from this machine is the only thing holding it back. When the spin cycle begins, it sounds like a helicopter is landing in our home, on all three floors. A washer & dryer set is only as good as the weakest link, and the washer is it. The noise is considerable enough we are evaluating returning the set for something else.
This review is from GE Profile - 5.3 Cu. Ft. Stackable Smart Front Load Washer with Steam and UltraFresh Vent System - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are sorry to hear that your washer is causing concern and is noisy. We did find some troubleshooting information on page 22 in the use and care manual that may help here- https://content.syndigo.com/asset/7399e9d7-79e4-44c4-aa77-a850367b7a30/original.pdf. Now if you find that after troubleshooting that it’s still very noisy and would like a second opinion then we would suggest calling one of our technicians to come look at the unit. We can put the number below for you.
GE Appliance Service
1-800-GECares (1-800-432-2737)
Monday – Friday: 8 a.m. – 8 p.m. ET
Saturday – Sunday: Closed
Hope this helps! If you need anything else in the future, please let us know. Sincerely- Dianna@GEA
Rated 5 out of 5 stars
GE Profile front loader
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer does an excellent with all the options we went with the Profile for the color but the size of this machine is amazingly larger the only issue we had was the installation and the pedestal still has not arrived after two months of delays
This review is from GE Profile - 5.3 Cu. Ft. Stackable Smart Front Load Washer with Steam and UltraFresh Vent System - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Great washer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, very happy with this purchase so far. Great capacity, efficient, excellent cleaning. Agree with other reviews that it's loud, this isn't a factor for me.
This review is from GE Profile - 5.3 Cu. Ft. Stackable Smart Front Load Washer with Steam and UltraFresh Vent System - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Quiet, well performing washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced a 12 year old Samsung set with these, and so far, we've been very pleased. One of the primary reasons we bought this one was the venting system. Our prior front-loader was frankly pretty gross, and from everything we've read, the Ultrafredh vent system was supposed to prevent that. While it's too early to tell the long-term effectiveness, our initial impression is positive! A huge side-benefit of this is the feature that uses the Ultrafresh vent to wash and dry a small load within the washer! The WiFi/App connectivity has been flawless, and has made getting a load out much more efficient. So far, we'd absolutely recommend this washer!
This review is from GE Profile - 5.3 Cu. Ft. Stackable Smart Front Load Washer with Steam and UltraFresh Vent System - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your feedback and are so happy to hear that you are pleased with your washer purchase and all the great features it comes with! We hope you continue to enjoy it and if there is anything we can help with in the future, please let us know. Sincerely- Dianna@GEA
Rated 5 out of 5 stars
Outstanding Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the quality and ease of this GE washer, and I will definitely recommend to others.
This review is from GE Profile - 5.3 Cu. Ft. Stackable Smart Front Load Washer with Steam and UltraFresh Vent System - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Buy this Washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money. Hi quality. It's capacity appears enless...
This review is from GE Profile - 5.3 Cu. Ft. Stackable Smart Front Load Washer with Steam and UltraFresh Vent System - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Can wash my king size comforters
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a washer to do my king size comforters and this washer can handle them. It struggled with one very heavy comforter but did just fine with the normal ones. The large capacity let's you get more done in less time. Also love the auto dispense feature.
This review is from GE Profile - 5.3 Cu. Ft. Stackable Smart Front Load Washer with Steam and UltraFresh Vent System - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
I Love The Smart App
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the GE profile set to replace a 10-year-old set that was on its last tumble. This GE Profile washer and dryer are amazing. There are 5 people in our household so one thing were always waiting on is for someone to take their load out from the dryer or wahser. The GE Phone App took care of this problem!! Now everyone gets alerts when their cycle is finished and keeps the wash train moving. No more lagging on loads LOL
This review is from GE Profile - 5.3 Cu. Ft. Stackable Smart Front Load Washer with Steam and UltraFresh Vent System - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Happy Camper!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Simple to use and washes our king size comforter and bedding with ease!
This review is from GE Profile - 5.3 Cu. Ft. Stackable Smart Front Load Washer with Steam and UltraFresh Vent System - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Excellent product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. No noose of water and no shaking. All the features are really good and high tech. Highly recommended.
This review is from GE Profile - 5.3 Cu. Ft. Stackable Smart Front Load Washer with Steam and UltraFresh Vent System - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, and set up with the app an Wi-Fi the pre-set setting make it easy to get through your washing task and the notifications to your phone when your washing is completed is awesome just in case your multitasking and not near the washer
This review is from GE Profile - 5.3 Cu. Ft. Stackable Smart Front Load Washer with Steam and UltraFresh Vent System - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to share your review. We are so pleased to hear you are finding your new washer is easy to use and set up. This is an amazing machine with the Microbran Technology. This is built into the washer components including the gasket, dispenser and draining system. Our UltraFresh Vent System with OdorBlock™ eliminates excess moisture to help prevent odors ensuring your washer stays fresh and clean. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
Rated 5 out of 5 stars
Love my new washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is wonderful. My clothes comes out extra clean.love that you can use Google to let you know the washer has stopped washing. So many features. My husband and I are thinking about purchasing the matching dryer.if your on the fence about purchasing it don't be you will absolutely love this washer
This review is from GE Profile - 5.3 Cu. Ft. Stackable Smart Front Load Washer with Steam and UltraFresh Vent System - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
GE product is great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All features are very user friendly. Size is big enough to fit a king size comforter and more.
This review is from GE Profile - 5.3 Cu. Ft. Stackable Smart Front Load Washer with Steam and UltraFresh Vent System - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Fabulous!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is amazing!! I was hesitant to spend $1200 on a washer but I must say that it is worth every penny. I have not used all the different features yet, but I can tell you that it washes well and spins clothes almost dry. It has cut down my drying time in the dryer considerably. If you're on the fence at all about this washer, I say just buy it. You will not regret it!
This review is from GE Profile - 5.3 Cu. Ft. Stackable Smart Front Load Washer with Steam and UltraFresh Vent System - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review, it means a lot to us and we appreciate you being a valued GEA customer and deciding to go with us for your purchase. We hope you continue to enjoy your washer and its features and that it becomes a great addition to your laundry space.Please let us know if we can help with anything else you may need in the future. Sincerely- Dianna@GEA
Rated 5 out of 5 stars
Big washer!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge and very easy to use. Can wash comforters and blankets very easily. So happy
This review is from GE Profile - 5.3 Cu. Ft. Stackable Smart Front Load Washer with Steam and UltraFresh Vent System - Carbon Graphite
I would recommend this to a friend






























