Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$699.77

Customer reviews

Rating 4.4 out of 5 stars with 217 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 217 reviews
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a family love the sleekness of it would recommend to anyone

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, and thanks for submitting your feedback. We're glad you like the washer and appreciate its sleek look and capacity! We always want to provide a great product, and your feedback will be shared with our team. We're confident the washer will work well for you for a long time to come, and we're always available if you have any concerns or questions. Enjoy your washer! -Sarah@GEA GE_Appliances

  • Rated 5 out of 5 stars

    A nice upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A marked improvement over my last GE Washer. Delivery was seamless, no complaints whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT SET

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST QUIETEST HIGH QUALITY SET OF APPLIANCES IVE EVER OWNED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a awesome. Does a great job. Easy to use. Very quiet. Large capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really worth the investment. Very easy to operate. Will recommend

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for sharing! Take Care! - Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I hoped for and more, we are pleased with the quality and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Love the auto soap dispensing and the self venting!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - thanks for taking the time to share your feedback on this great GE Profile Smart Washer. It’s wonderful to learn that you’re loving this washer and it’s features as much as we do! The SmartDispense dispenser that holds up to 32 loads of detergent is so convenient and makes putting in a load of laundry that much easier. Plus, not having to worry about odor or bacteria build up because of the UltraFresh Vent System is fantastic. We’re confident that you’ll be loving your new model for years to come and want to thank you for becoming a part of our GE Family! Have a great day. Lauren@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Super clean & soft clothes

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! My clothes feel cleaner & softer. Plus it looks great.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey,

      We're so happy to hear that you are loving your washer! It's great that it leaves your clothes feeling soft and clean while looking incredible. We hope you've tried out all the awesome features available. Thanks for being part of the GEA family! Mike@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Just get the big one

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this washer to cut down on trips to the laundromat for larger items. It has helped us with that and more. The settings, memory, and detergent tank make all laundry so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m surprise find all the futures and save money with this wonderful washer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great washer, but fails after warranty expires

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my washer for less than two years and absolutely loved it. The clothes were cleaner and the spin cycle definitely cut down on drying time. Unfortunately, after less than two years, the drum stopped rotating. A few days earlier, the matching dryer started overheating to the point that I had to stop using it for fear of fire. I am now waiting for parts and repairs that are very costly. Warranty is extremely short.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t have an automatic dry… if the clothes are not 100% dry and you put it back in to restart, it doesn’t auto dry. It continues on with its full 45 minute cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large families

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for large families!!! I highly recommend this product.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello,

      Your review on this awesome washer is certainly appreciated. This unit can definitely handle large loads. Make sure to connect to the WiFi to try out the awesome smart features. Wishing you well! Mike@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great Washing Machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides having a great washing machine, it was time for a new one. This machine has a smart dispenser that you fill up and it washes your clothes up to 50 washes and then you add more. The Smart HQ app tells you everything you need to know the washing machine. I also like smart fresh vent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, quiet, and easy to operate. Will recommend to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Dream Come True

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love, Love this washer. Large capacity, energy efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and great working. Easy use and I liked very much

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Looks Great, But Lacks Reliability and Support

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5.3 cu. ft. capacity, smart dispenser, and "Ultra Fresh" vent are certainly appealing features, not to mention the washer’s sleek, modern design. However, just five months after the one-year warranty expired, the drain pump failed, and customer service offered no courtesy assistance. I’m left wondering what "PROFILE" really stands for, as reliability doesn’t seem to be it. Apparently a lot of people are going through the exact same issue. Overall, this product feels overpriced for its lack of dependability. You’re better off choosing a less expensive model and putting that extra money toward an extended warranty.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We regret to hear this and encourage you to reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers, any service confirmation or case numbers you have, along with a copy of this review. GE_Appliances

  • Rated 5 out of 5 stars

    Washer + Dryer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Very durable plus it does its job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer beware

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    13 months after purchase the main board went out and had to be replaced! Year 2 here we go again. 2 years and another main board out! We have not even started using all the extras.

    No, I would not recommend this to a friend