Customer Ratings & Reviews
- Model:
- PFW950SPTDS
- SKU:
- 6494210
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the large capacity, ease of use, and cleaning performance of this 5.3 Cu. Ft. Stackable Smart Front Load Washer. Many appreciate the quality and numerous features, finding it a great machine for everyday use. However, some customers noted that the washer can be a bit loud during the spin cycle. The UltraFresh vent system is also a highlight for some users.
This summary was generated by AI based on customer reviews.
GE 5.3 cubic feet washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like the machine. I had better models before and I am going to exchange it
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you taking the time to contact us with your feedback. We always strive to providing solutions for our customers and if we could get some additional information, we would like the opportunity to help resolve any concerns you may have. and keep you as a GEA customer. If you could please reach out to us via private message on social media, we would be happy to help! Let us know if you need anything else. Sincerely- Dianna@GEA
Damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged product. Called and got the runaround again. Wont answer back and hasnt done anything about it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, we're so sorry your washer is damaged. We highly encourage you to reach out to us on social media so we can assist you with this further. This is not the consumer experience we want for you, and we would like to help. We look forward to chatting with you in the future to find the best resolution. Best regards. -Kacie@GEA
Good replacement
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge internal space, not much larger overall than old machine.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thanks so much for your purchase. We are so pleased to hear you are happy with your new washer and the spacious tub. This model has 5.3 cubic ft. of space. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
Smooth and quiet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just replace my old washer for this one. Its a game changer !!
I would recommend this to a friendBrand response from GE Answers
Posted .Hi,
We're so happy to hear how much you're enjoying this washer. This washer is definitely a game changer with the UltraFresh venting and microban technology! We hope you've also tried out the smart features. Thanks for allowing GEA to be part of your home. Mike@GEA
- Cons mentioned:Noise level
Front load washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to use it awhile first, Extremely Loud when it goes in spin mode,sounds like it is ready to come apart- It Vibrates & it is level as well as sitting on all 4 rubber coated feet ! Disappointing for a large brand name appliance, i guess it washes clothes OK but it shouldn't be too hard to mix soap & water around - sounds like a plane is ready for take off inside my house - Bulky / Heavy , but i wanted a large size for blankets etc. - not what I expected, we'll see how it holds up ?
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. If you still believe the noise you're hearing is abnormal, you're welcome to schedule a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737.
- Pros mentioned:Washer
Communication
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer and dryer set. Cleans the close then texts you when they are done.
I would recommend this to a friend buy it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.product worked well. the color looks fancy, I like the pre-load function, don't need to hold the heavy detergent every time. the blue anti-bacterial silicone around the door is very good
I would recommend this to a friendBest Buy is sofa king awesome!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best experience I have ever had buying an appliance, well done!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your feedback and being a valued GEA customer. We are happy to hear that you are pleased with your decision to purchase this great GEA washer. We hope it continues to impress you for many years! We are here if there is anything else you need in the future. Sincerely- Dianna@GEA
Ge frontnload washerb
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If i could give 0 star i would. Ge is terrible. Had my frontnload less than a year and its broke . Ge does not i repeat does not stand by there warranty. I have been waiting 3 months for someone to come out and repair the washer. They have cancelled my service appointments 8 times due to tech couldnt come out. I advise anyone not to buy ge products. Waste of money
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're truly sorry to hear about the difficulty you've had with your washer not working properly, and with receiving service, and we'd like to discuss this with you further. Please reach out to us on one of our social media platforms, like Facebook, via direct message. In your message, provide a copy of this review, your contact information (email and phone number), and any service confirmation or case numbers you may have. Hope to talk more with you soon. - Julia@GEAppliances
Waste of money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An awful waste of money. 2 years in and my drain pump shocked my motherboard. $900 to fix. Plumber told me im better buying a new washer. Do NOT waste your money.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that your unit has stopped working properly after two years and can understand your disappointment. We would like to look into this further for you and get some more information. Would you mind sending us a DM/PM on any of our social media pages? Dianna@GE Profile
Do Not Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont ever buy a GE. They do not stand by their products. It will break as soon as the warranty expires.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you're not entirely satisfied with your washer or the service you've received, and we'd like to know more. Please reach out to us on one of our social media platforms, like Facebook, via private message. In your message, please provide the model and serial numbers for your unit, a copy of this review, and a detailed description of the issues you're experiencing, so we can better understand the situation. - Julia@GEAppliances
Love my washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my washer i feel like it washes my clothes really good and i use less detergent
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there,
Thanks for taking some time to review your washer. This washer is definitely great at cleaning clothes while using less detergent! The smart dispense is a great feature to help manager detergent use. Make sure you take some time to try out all the features. We're here if you need anything. Stay in touch! Mike@GEA
Not reliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Main boards and invertor boards went out. all less than 3 years old. Wouldnt recommend
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - thanks for taking the time to write a review. Our apologies to hear of the issues you experienced with your unit, as that is certainly not the ownership experience we expect. We will certainly be passing along this feedback to our product development teams for use moving forward, and we appreciate this insight. Please reach out anytime if there is anything we can assist with. Take care. Lauren@GEA