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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 217 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are pleased with the large capacity, ease of use, and cleaning performance of this 5.3 Cu. Ft. Stackable Smart Front Load Washer. Many appreciate the quality and numerous features, finding it a great machine for everyday use. However, some customers noted that the washer can be a bit loud during the spin cycle. The UltraFresh vent system is also a highlight for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 217 reviews
  • Rated 1 out of 5 stars

    DO NOT BUY!!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer 1 year ago, it was delivered Dec 26th and we didn't even move into the house until March 11th. It stopped working Oct 27th. Its under warranty but its taken GE now over a month to get someone to come out and it still hasn't been fixed. The guy they got to come out doesn't even work on GE products, doesn't know what is wrong, ordered a bunch of parts and is hoping to get it to work. THIS is is supposed to be top of the line???

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - thanks for taking the time to share your review. Our apologies to hear that your unit hasn’t been working and that it is taking longer than anticipated for repairs. We understand your concern and how frustrating it is when a new appliance doesn’t work as it should. We’re confident our service team will be able to get your washer back to working order as soon as possible. If there is anything we can assist with moving forward, please don’t hesitate to reach out anytime. Take care. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine The Best we have ever owned!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has some nice features! Clean clothes is the goal and it meets the mark!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - You're absolutely right! Clean clothes are always the goal, and we're glad that you're enjoying all of the great features that your new GE Profile washer offers. Thanks for being apart of the GEA family. Take Care! - Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great quality purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Wash cycles are great and much faster than my old set. Wi-Fi and AI technology work really well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, thanks for leaving a review! We’ll share your positive feedback with our team; we always like to know what our consumers think of our products, so your feedback is appreciated. We’re confident the washer will work great for you for a long time to come. Take care! -Mel@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE profile-5.3 cu.ft smart front load steam washer w/smartdispense is a great washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed works great we are very happy with our purchase

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We appreciate your purchase and so glad you are pleased with your new dryer. This is a great unit and we're confident that you will have many years of service from it. Welcome to our GE Family. If you have any questions in the future, please let us know. We are here to help! - Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Excellent front loading Washing Machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is the best Washing Machine I have ever purchased. I Love the auto fill of laundry detergent.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - wow, we are honored to hear that this is the best washing machine you’ve ever purchased! The Adaptive SmartDispense is certainly an invaluable feature and we’re so glad to hear that you’re loving this feature. We will be happy to forward your positive feedback to our design team and want to thank you for choosing GEA Appliances. Please reach out anytime if there is anything we can assist with and have an excellent day! Lauren@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works quite well. The options are very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works soo well. Washes like a dream. I love all the features. Only in its kind with the vent system.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for sharing! We're happy to hear the washer is working well, and it's a pleasure having you in the GEA family. All the best! -Sylvia@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product got it delivered pretty quick I loved they removed my old washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved from unit I had before. Mainly the venting of the unit so there is no musty order is big. Thank you

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there,

      We appreciate you taking the time to write about your washer. It's great to know that you're enjoying using the UltraFresh venting to keep your washer fresh. It's an amazing feature to have! Keep in touch with us and enjoy your amazing washer! Mike@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine. Working is perfect but the value Best Buy very expensive compare with new

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thanks so much for taking the time to share your review. We are so pleased to hear your washer is working well and you are pleased with the pricing Best Buy has to offer. If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great. Everything is simple to use and we are very pleased with this product.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - We're glad to hear that you are very pleased with your GE Profile washer. We strive to make sure our products are user friendly. Thanks for choosing GE Appliances and have a wonderful day! - Don@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size but does not true dry on the 1-step wash and dry.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your comments on this washer. If you have any questions, feel free to message us via social media. Thank you and have a great day! -Sylvia@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Would recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been great. Would recommend this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is full of surprises. . .pleasant ones. Like the dispenser drawer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine so much! Quiet and works wonders on your clothes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great front load washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can fill the detergent section up and won’t have to refill for awhile.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there, and thanks for sharing your thoughts on our washer! We’re so glad you appreciate the convenience of our Adaptive SmartDispense feature and how much detergent it can hold. Your feedback will be shared with our team, as we always want to know what our consumers like about our products. Enjoy your washer! -Sarah@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great looking appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking appliances. Washer and dryer do what they need to do plus the extra features are a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DW

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! I would definitely recommend this purchase!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for sharing! Take care! -Don@GEA GE_Appliances