Customer Ratings & Reviews
- Model:
- PTW700BPTDG
- SKU:
- 6495832
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
to a friend
Customers are saying
Customers are delighted by the large capacity, overall performance, and wash quality of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. Many find it easy to use and are happy with its noise level, size, and color. However, some customers have expressed concerns regarding its ability to balance and the effectiveness of the spin cycle.
This summary was generated by AI based on customer reviews.
So fresh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best looking and performing washer ever I would highly recommend looking into this!
I would recommend this to a friendI guess great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it so far, but did have to wait a while for it since the first one we received was damaged!!! Almost 2 weeks later I have it in hand
I would recommend this to a friendGE Profile Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving our new machine. It is quiet and completes our loads in half the time of our other machine.
I would recommend this to a friendGreat Clothes Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great washer replacing a Whirlpool. Durable and easy to use.
I would recommend this to a friendGreat product!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is awesome! I forth the money! Make sure you follow directions to connect to app to get the full effect!
I would recommend this to a friendGreat machine!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washing machine ive had in years! Clothes come out clean & smelling great!!
I would recommend this to a friendProblems with balance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the machine open box and it was filled with water when I brought it home. On the second day that I had it, it became unbalanced and I suspect that this is why it had been returned. I planned on returning it also but couldn't get it back to the store. Now I use it and constantly worry that it will get unbalanced as this is one of the problems that the machine is reported to have.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If you're having issues with balance we recommend that you ensure that its being loaded properly and not being overloaded. If it is properly loaded, please have one of our certified technicians come out and take a look. Service can be set up online on our website under the ownership tab or by calling 1-800-GE-CARES.
Do not buy!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has been a nightmare for our household. It is impossible to balance with a heavy load. If all you plan on washing is t shirts this may work for you. Towels and anything else that absorbs and holds a lot of water forget it. On numerous occasions it has caused the machine to walk so far away from the wall that the drain hose disconnected and poured water all over the floor. We have now been washing towels at a laundromat until we can afford to replace this washer we bought just a few months ago.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Given the difficulties you've had with your washer, we recommend contacting Bodewell, our GE Appliances team of experts at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed. - Vikki@GEAppliances
Water level is poor
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water level is terrible even in extra fill selection.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your feedback. This is a high-efficiency washing machine which requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer and may not cover the top level of the clothes. This is normal. -- If you still prefer to have a higher water level, you can use the “Deep Fill” feature which adds 3 gallons of water to the wash load if pressed once or can provide the deepest fill possible if held for 3 seconds. Lauren@GEAppliances
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still unsure about this product. I’m going to wash 3 more times 1st.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to share your feedback. We look forward to hearing your insight in the future.
GE waranty support sucks
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lid busted off from the machine banging into issefl. they replaced it but didnt fix the reason it broke. it broke again 2 month later then the repair man from blue collar appliance said water pump is out. Then GE basically said we didnt know how to load a wash machine and were slamming the lid. DO NOT PURCAHSE ANY GE PRODUCT
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We want to help you with your washer not working properly. Please send us a private message via Facebook, Instagram or X with your contact information, complete model/serial numbers, and a copy of this review.
Buy something else
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this washing machine with the fire of a thousand suns. It is awful. It is never balanced and takes constant readjustment of the clothes and it makes horribly loud sound when it locks making late night laundry with kids nearly impossible.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We understand your concern about the balancing issue and the sound you're hearing. For help with the balancing issue, please allow cycle to continue and finish. If load is wet at the end of the cycle, even out load and run a Drain & Spin cycle. Newer refrigerators sound different from older models. Modern refrigerators have more features and use newer technology which produces more noise. We would like for you to review the "Sounds" section on pg, 24 of the Owner's Manual for a description of the sounds that are considered normal.
If the balancing problem persists and/or you consider the noise you're hearing as abnormal, we recommend scheduling a service appointment for one of our qualified technicians to assess your washer. You can schedule an appointment by calling us at: 1-800-432-2737.
works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well, it is very large. the dryer can't always keep up with the volume of clothes from the washer but i guess thats a good thing
I would recommend this to a friendBrand response from GE Answers
Posted .We are happy to hear it’s been working great. This unit is perfect for the bigger loads due to its size. We thank you for choosing us for your home!
Great product!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and good service. Love using this machine. Thanks for providing me with this!
I would recommend this to a friendDyer Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service provided by Best Buy and easy process to schedule and complete installation.
I would recommend this to a friendWash n Dryer for Christmas
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Love the big drum and it does a great job on making clothes clean.
I would recommend this to a friendGE Profile Washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great, would suggest to buy if you are in need
I would recommend this to a friendGreat machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs great and I like the smart features. It is quite and has been great for our family of 4.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and being a valued GE Appliance customer! We are happy to hear that your new washer unit is working great, and you are pleased with the smart features. We hope it continues to be a convenience and joy to use for you and your family for a very long time!
GE washer dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this one to replace our old GE washer and dryer. We have this set for about 2 weeks. It works out excellent. We are very happy the purchase
I would recommend this to a friendWasher Dryer Combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this! Washer and Dryer combo are the best I have ever used!
I would recommend this to a friend