Customer Ratings & Reviews
- Model:
- PTW700BSTWS
- SKU:
- 6495745
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the large capacity, wash quality, overall performance, and ease of use of the 5.4 Cu. Ft. High Efficiency Smart Top Load Washer. Many customers are also happy with the noise level, size, and color. However, some customers have expressed concerns regarding the balance and spin cycle functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Better living
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it much easier to operate hold a very large load
I would recommend this to a friend - Pros mentioned:Overall performance
Just bought..
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just received the washer and dryer. Sooo great so far!
I would recommend this to a friend - Pros mentioned:Ease of use
Great washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer with all the best features and super easy to use
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you being a loyal GE Appliance customer and choosing us for your purchase! We are excited for you to experience all the nice features this washer has. It is a great reliable unit sure to last for many years.
- Pros mentioned:Overall performance
Best Buy service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I so happy with the service and delivery I got my new washer and dryer and everything working perfectly
I would recommend this to a friend It for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. It is a little water, destroying my clothes. You can’t change any settings in the normal mode and you have to customize. Every wash basically decided to swap it on the second day I have it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you leaving your honest feedback with us. While it is normal for the water level to be low on this high-efficiency washer, it should not damage your clothes. We understand your decision to return the unit, and we hope to have the opportunity to earn your trust in our brand moving forward.
Think Twice Before Purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I cannot give zero stars or I would. The washer is very cheaply made and is so loud. From the beginning of the cycle when it weighs the load to the final spins it makes so many loud noises that sounds like grinding. When it is spinning on even the smallest of loads it makes awful banging noise and I am just very unimpressed. I did a lot of research before my purchase and thought this set was the one but sadly it is not.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .A banging noise during a drain and/or spin cycle may occur from the drain hose hitting against the back of the washer. This can occur if the drain hose is not secured properly. For information on proper installation, check the section titled “Connect Drain Hose to Washer” on page 19 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. -- We also recommend leveling your washer, as it prevents the washer from excessive vibration when in use. When leveling a washer, make sure to level both front to back and side to side by adjusting the four leveling legs. Also note that the more the legs are extended, the shakier the washer will be during operation. Lauren@GEAppliances
floor model return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well, very loud though i got the floor model that was returned. cant beat the price point and it does its job so nbd
I would recommend this to a friendBrand response from GE Answers
Posted .It’s great to hear that your new refrigerator is performing well and delivering solid value, even if it runs a bit louder than expected. Thanks for sharing your experience and for choosing GE Appliances for your home! Lauren@GEAppliances
Appliances
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still awaiting delivery - seemed good instore. We shall see
I would recommend this to a friendNew Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had for a month, but so far it is solid. Happy with the settings.
I would recommend this to a friendMom thinks it's great. Bought It For Her.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this machine for my mother. So far she's been very happy was it. The only problem she's had So far the only problem that that she has had is learning what all the options do.
I would recommend this to a friend- Pros mentioned:Ease of use
Good unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, works good, does a nice job, easy to setup and use
I would recommend this to a friend Dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice not too bad, hooking it up for a female point of view. Create your own setting and it works magic.
I would recommend this to a friend- Pros mentioned:Overall performance
Wife loves them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Have matching set and have had no issues.
I would recommend this to a friend - Pros mentioned:Noise level
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them yesterday so cant really say much but so far i like them very quiet
I would recommend this to a friendBrand response from GE Answers
Posted .Good day, we appreciate you reviewing your washer. We're pleased to hear that you like it, and know you'll enjoy it for a long time. Your support means a great deal to us. Take care! - Don@GEA
- Pros mentioned:Overall performance
Great product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I have made in some time. Quiet and very efficient
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for your review. We appreciate you choosing us for your purchase and being a valued GEA customer. We hope you enjoy this unit and all the great features. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA
Mrs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our sales tech is so quick and responsive. This is the second purchase with him. We let him know what we want and he lines us up with the perfect item. Mahalo!!
I would recommend this to a friendMom wanted a new washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The experience was great at Best Buy. My mom wanted a new washer, but she wanted someone to explain all of the different features for them. She’s very happy with her purchase. She’s happy so I’m happy!!!!
I would recommend this to a friend- Pros mentioned:Ease of use
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer easy to use work really great Easy installment
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review, it means a lot to us and we appreciate you being a valued GEA customer. We hope you continue to like your washer and its features and that it becomes a great addition to your laundry space. Please let us know if we can help with anything else you may need in the future. Sincerely- Dianna@GEA
Love it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great washer and dryer set I’ve had it over a year now and have no issues
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your experience and for being a part of the GE Appliances Family! We're thrilled to hear that your washer and dryer set has been serving you well and that you love it. Here's to many more years of reliable performance!
Do Better
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our washer’s lid sensor malfunctioned within six months of purchase, and we are currently in the process of getting it repaired. Unfortunately, the warranty provider, Bodewell, has demonstrated poor customer service, stating that it could take up to a month to resolve the issue. Given that this appliance is less than a year old, we find this delay and inconvenience unacceptable. Had we been aware of these challenges, we would have opted for a different brand. We strongly recommend considering other options before making this purchase.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances
