Customers regard the 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Steam and Smarter Wash Technology highly, praising its large capacity, excellent cleaning performance, and quiet operation. Many appreciate its ease of use and the attractive color options. While some experienced occasional balance issues, the positive feedback on features like Alexa integration and the powerful spin cycle outweighs this concern. Overall, the washer receives overwhelmingly positive reviews.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 231 reviews
Rated 1 out of 5 stars
Do not buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have always been an LG customer and really wanted to give GE a chance with this new washer, but it disappointed me. I only had it for a week and a have and in that time- the top liquid detergent dispenser stopped dispensing, the machine stopped draining and spinning and it eventually stopped agitating. It was stuck on sensing and then would turn off. Going back to LG
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Steam and Smarter Wash Technology - Sapphire Blue
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
Hello- We are very sorry to hear you had these issues with your washer. This is not the ownership experience we want for you and your family and truly apologize for your inconvenience. We hope that you will one day give us another opportunity to earn back your trust and business. Joyce@GEA
Pros mentioned:
Capacity, Efficiency, Noise level
Rated 4 out of 5 stars
Gets the job done.
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well built, quiet, efficient. Large capacity. Spins clothes almost dry, less time in dryer.
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Steam and Smarter Wash Technology - Sapphire Blue
I would recommend this to a friend
Pros mentioned:
Capacity, Color, Noise level
Rated 5 out of 5 stars
Love this washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great capacity for large loads and minimal noise when doing a large load. Gorgeous color and great functionality. Easy turn knob instead of pressing a million buttons over and over, so much easier!
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Steam and Smarter Wash Technology - Sapphire Blue
I would recommend this to a friend
Pros mentioned:
Capacity, Color, Efficiency
Rated 4 out of 5 stars
Beautiful, efficient and easy to use!!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Huge capacity and simple to operate! Sapphire color is beautiful! This is high tech and high efficiency while being easy to operate! I highly recommend!!!
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Steam and Smarter Wash Technology - Sapphire Blue
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello- Thanks for your purchase! We appreciate your recommendation and are so glad you feel it is easy to use. The color is absolutely stunning! We are so glad you are happy. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Pros mentioned:
Capacity, Color
Rated 4 out of 5 stars
GL Profile 5.4 cu ft washer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have only used it a couple times at this point, since we had to wait on the delivery of the matching dryer. It has a lot of features which I am excited to be able to use. We picked this model because it is a high efficiency washer with a large capacity, it is easier to reach the bottom than other washers of the same size and we like the color.
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Steam and Smarter Wash Technology - Sapphire Blue
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello- Thank you for taking the time to send us your review. We are happy to hear that you are liking your washer unit and the large size impresses you. We hope the features also help this unit become a fast favorite in your laundry space. We are here if there is anything else we can help with in the future. All the best! Dianna@GEA
Pros mentioned:
Noise level
Rated 4 out of 5 stars
GE Profile 900, top of the line impeller washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ave had my GE Profile 900 washer a little more than a month. It is wonderful, cleans clothes great, is very quiet, has no vibration, etc. Great! I have used several settings including low to high spinning, low to high water, etc. All with great results and very easy to use. The only thing i don't know how to do i lock the lid. A minor thing, and I realize I just need to read the use manual. Machine is 5 Stars. Love it!! Only exception...the blue is quite dark, almost gray, and shows every speck of lint or dust. I really wanted white and wish it had been an option!!
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Steam and Smarter Wash Technology - Sapphire Blue
I would recommend this to a friend
Brand response from GE Answers
Posted .
We’re so glad to hear you’re loving your washer! Regarding the lid, that will lock automatically during certain parts of the cycle. If you need to unlock the lid, you can press Pause to do so, though it may take a couple minutes for the lid to unlock depending on which part of the cycle you’re in. More information about the lid lock is indeed available in the manual, which you can view on our GE Appliances website when you look up the model number and go to the product page. We hope this helps, and we’re confident the washer will serve your needs well for a long time to come!
Pros mentioned:
Capacity, Noise level
Rated 5 out of 5 stars
Large & efficient
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. It’s super quiet and very large inside which has been a great help. I like the quick wash function and easy to understand settings like adding an extra rinse or modifying water temp. Handles comforters no problem and spins them dry enough to get dried in dryer easy. Also cool looking.
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Steam and Smarter Wash Technology - Sapphire Blue
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with the features on your new washer! Your review means a lot to us, and we appreciate you being a valued GE Appliances customer. Your review helps us moving forward on whats working and what we can do to improve on future builds. If there is anything else you need in the future please let us know. Sincerely- Dianna@GEA
Pros mentioned:
Color
Rated 5 out of 5 stars
Awesome washing machine
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First off, yes the color is terrific, but so are all the features and it's so easy to use! Love getting notified that the washer is done.
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Steam and Smarter Wash Technology - Sapphire Blue
I would recommend this to a friend
Pros mentioned:
Capacity, Efficiency, Noise level
Rated 5 out of 5 stars
GE Profile Washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very quiet and efficient. It can wash very large loads and very small loads. It has so many different functions!
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Steam and Smarter Wash Technology - Sapphire Blue
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Very Spacious!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loovve itt! Very spacious! What use to take me 1 week of laundry now takes me 1 day!
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Steam and Smarter Wash Technology - Sapphire Blue
I would recommend this to a friend
Rated 4 out of 5 stars
No more forgotten wet clothes.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The machine does a great job. I am very happy with most of what the machine does. I do have many large quilts though, and the machine gets off centered by these. I have to unbundle the quilts and spread them out and re-spin and drain to get them dry enough for the dryer. Other than that, it is great. I love the Alexa feature because I can now have announced throughout the entire house when the washer is done. No more forgotten wet clothes.
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Steam and Smarter Wash Technology - Sapphire Blue
I would recommend this to a friend
Pros mentioned:
Capacity, Color
Rated 5 out of 5 stars
Nice!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use. Love the color. Great for bulky items like blankets.
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Steam and Smarter Wash Technology - Sapphire Blue
I would recommend this to a friend
Rated 4 out of 5 stars
Good set, app feature is a miss.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like the set, and they live up to most of my expectations. I've primarily used whatever u this we're provided in previous apartments lived in, so this was my first premium laundry set. The biggest miss for me, and a feature I was really excited about, is the app. The Smart HQ is terrible on my Pixel 6 Pro. It just doesn't work, and you cannot set up the app using an Android device. I spent way too much time trying to set it up before finding a forum that called the problem out. When I used my work phone (an iphone) it set up within 5 minutes. I still get the push notifications but it never loads on the pixel. I just can't understand the miss on Android integration. ALSO the dryer feature from the app only allows you to start a tumble dry (no heat) on certain settings and that's unfortunate because I, personally, would like more control.
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Steam and Smarter Wash Technology - Sapphire Blue
I would recommend this to a friend
Pros mentioned:
Capacity, Washer performance
Rated 5 out of 5 stars
Good washer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washer works great. We upgraded from a 2010 GE profile top load washer and this new washer can hold/fit more clothes. It washes clothes just fine and there have been no issues after 10 loads. I was able to connect it to my phone quite easily which allows me to get a notification, amongst other options, when the cycle is complete.
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Steam and Smarter Wash Technology - Sapphire Blue
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hi - We're so glad that you're enjoying your lovely new GE Profile washer.! We strive to make sure our products are user friendly to assure that our consumers have the best experience possible. We appreciate your trust, and loyalty to the GE Appliances brand. Please don't hesitate to reach us if you have additional questions. Best wishes! - Don@GEA
Pros mentioned:
Efficiency
Rated 5 out of 5 stars
Love this washer and dry set
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this set, easy to use and very efficient. The Alexa feature is great, i also love the fact that i can fill up the tank with detergent and just put things to wash without having to add detergent everytime. super easy.
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Steam and Smarter Wash Technology - Sapphire Blue
I would recommend this to a friend
Pros mentioned:
Efficiency
Cons mentioned:
Balance
Rated 3 out of 5 stars
Not all bad and trying to learn all the ins/outs
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very nice washing machine...HOWEVER, it is a top loader. As of now, I find that it struggles with bath rugs and/or coverlets/comforters...easily coming unbalanced...Now, if I can figure out how to ensure that it can handle these simple items that my front loader did with ease, I would upgrade my rating. It handles all the other basic laundry/towels/sheets with no issue...very efficient..
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Steam and Smarter Wash Technology - Sapphire Blue
I would recommend this to a friend
Cons mentioned:
Balance
Rated 4 out of 5 stars
Washing machine.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It goes out of balance easily with bulky items. Otherwise I like it very much.
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Steam and Smarter Wash Technology - Sapphire Blue
I would recommend this to a friend
Rated 5 out of 5 stars
Great Buy
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washer is great and beautiful. The color is so nice. I love the size of the drum and it fits my comforter (king) with no issues. I love tht it will balance the clothes on it's own where I do not have to reposition them. I love tht I can control and view wash cycle through Alexa
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Steam and Smarter Wash Technology - Sapphire Blue
I would recommend this to a friend
Pros mentioned:
Noise level, Washer performance
Rated 5 out of 5 stars
Great value and washer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The washer is great, very quiet and smooth. The price very very reasonable in bestbuy. I highly recommend bustbuy.
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Steam and Smarter Wash Technology - Sapphire Blue
I would recommend this to a friend
Pros mentioned:
Washer performance
Rated 4 out of 5 stars
Really good machine just hoping it lasts.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This machine has been great since it was replaced. There is a flaw in the system though which rendered our first machine useless. It cannot be reset if the lid sensor goes out. Ours had a bad lid sensor after only 3 washes. GE couldn’t get a tech to us for nearly a month so we exchanged it for a new one with BestBuy. The replacement has been awesome though. Now just praying it was a fluke and this machine lasts long enough to make it worth the money.
This review is from GE Profile - 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Steam and Smarter Wash Technology - Sapphire Blue
I would recommend this to a friend
Brand response from GE Answers
Posted .
Having to replace a new appliance can be disappointing, and we're so sorry you went through this. We appreciate your patience throughout this time as well. Please let us know if you have questions about this washer. We're always here to help. -Sylvia@GEA