Customer Ratings & Reviews
- Model:
- PTW900BPTDG
- SKU:
- 6505208
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Steam and Smarter Wash Technology highly, praising its large capacity, excellent cleaning performance, and quiet operation. Many appreciate its ease of use and the attractive color options. While some experienced occasional balance issues, the positive feedback on features like Alexa integration and the powerful spin cycle outweighs this concern. Overall, the washer receives overwhelmingly positive reviews.
This summary was generated by AI based on customer reviews.
Great Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is great and beautiful. The color is so nice. I love the size of the drum and it fits my comforter (king) with no issues. I love tht it will balance the clothes on it's own where I do not have to reposition them. I love tht I can control and view wash cycle through Alexa
I would recommend this to a friend- Pros mentioned:Capacity
GE Profile Efficiency Smart Top Load Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has many bells and whistles - most of which I haven't yet tried. It does a good job and has a lot of space to accommodate big loads. One issue I've noticed is that sometimes there is still laundry detergent residue on clothes after the machine finishes, which then requires a second rinse. I use laundry detergent pods, so the problem should not be due to using too much detergent.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your review. We are happy to hear that overall you are pleased with your new washer unit and its features. We did find some tips that may be helpful with the leftover detergent residue you are having with some of your wash loads. We found in the use and care manual on page 23 the information here-
**Detergent packet not dissolving in Laundry Pack Dispenser chamber
-Wash water too cold or detergent packet type/quantity
-We recommend the use of High Efficiency laundry packs such as Tide PODS™ or Gain Flings™.
-When using delicate cycle, place detergent pack in the bottom of the basket as this will help break down the pack with the gentler agitation.
-Select a warmer wash temperature. if possible, to improve dissolving of detergent packets.
-Do not exceed manufacturer’s recommended dosing quantity.
We hope this helps! If there is anything else we can help with in the future, please let us know. Sincerely- Dianna@GEA
- Pros mentioned:Capacity
Best washer ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space can wash my comforters with no problem, it has many cycles options for whatever the job is and it's easy to use even my kids have no problem programming the cycles!!
I would recommend this to a friend - Pros mentioned:Capacity
GE Washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gray washer has lots of different modes of washing and plenty of space to wash blankets
I would recommend this to a friend - Pros mentioned:Washer performance
I love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the machine. I love that they have an extra compartment for me to put my vinegar in as I used to add it to the bleach compartment when washing colored clothes on my old machine. The detergent pod section is a plus as well. I’m happy that I can actually see the laudry through the top and can choose the deep fill option as well as the amount of detergent that’s used. Clothes always come out clean. The app and Alexa are a plus too. Yes, the washer is noisy, but that’s what the laundry room door is for…close it!
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- Thank you for taking the time to send us your review. We are happy to hear that so far you are loving your new top-load washer. We hope you continue to enjoy using all the features it has to offer and it becomes a great addition to your laundry space. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA
- Pros mentioned:Capacity, Washer performance
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome thats about all i can say this thing holds alot of cloths cleans really well
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and can do large loads of clothes with no issues, fairly quite and reasonable proce
I would recommend this to a friend - Pros mentioned:Capacity
Great GE Profile washer. Exceptional features
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the features on this washer. The capacity is excellent. Great that you can sync it with the GE Profile large capacity dryer.
I would recommend this to a friend - Pros mentioned:Washer performance
I love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to use. My clothes come out clean and I love the color.
I would recommend this to a friend - Pros mentioned:Washer performance
Good but not great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hopeful moviing from a front load wash back to a top load washer for easier access to clothes. This unit has an implerer vs an agitator. It does a good job at cleaning cloths. The issue we've experienced with not having a traditional agitator is the load can become off balanced and needs manual intervention to adjust the load to complete rinse and spin cycles. Never had to deal with that with previous front load washer. I never thought Smart features would be helpful. But it can be nice to know when wash load has completed and ready to move to dryer.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there, thank you for taking the time to reach out. While we are happy to hear that you are happy the features and performance of your washer, we are very let down to read that you are having issues with your washer getting out of balance. We are very sorry for the inconvenience this has caused for you. We would advise making sure that your washer is completely level. The leveling legs can be adjusted by rotating them up or down. If this does not solve the issue for you, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET. Please know we are here should you need any additional assistance moving forward. -Elliot@GEA
World Class GE Profile Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have never bought GE appliances before but we are glad we bought this Profile washer. It gives far more drying options that our old (repaired 2x) LG washer. The fact that it connects to our home wi-fi and speaks via Alexa lets us know when a cycle is complete. And we can program the GE with our android phone. A World Class product!
I would recommend this to a friendGreat washer to own.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer does a great job. I highly recommend this item.
I would recommend this to a friend- Pros mentioned:Efficiency, Noise level
Best purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine it’s worked great since day one no issues yet. It’s quiet and leaves our laundry very clean
I would recommend this to a friend - Pros mentioned:Capacity
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm in love with my new washer! It is so easy to use, has great capacity, and has a nice color!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback and we appreciate you being a valued GE Appliances customer. We are so glad to hear that you are happy with the capacity and color of your new washer unit and that you continue to enjoy using it for a very long time! If you need anything else in the future you need, please let us know. All the best! Dianna@GEA
- Pros mentioned:Color
NewMatching washer dryer set
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is a beautiful Sapphire Blue and it has, new technology to make washing cloths a great thing and not a chore. Its as fast as you want or as super sanitized as you can handle and all with easy to touch dials.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello – We’re so glad to hear that you're enjoying the features on your new washer. Our product review team will be very appreciative of this valuable feedback. Thanks for your time and don’t hesitate to let us know if you have other questions. Kind regards. – Don@GEA
Beautiful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size, color, and space. Washes my clothes amazingly
I would recommend this to a friend- Pros mentioned:Efficiency, Washer performance
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most amazing washer I have ever used. Very efficient and cleans the clothes very well
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there, and thanks for taking the time to leave a review. We’re thrilled you’re happy with your washer, and have found it to be efficient and able to clean your clothes well! Your positive feedback will be shared with our team. We’re confident the unit will serve your needs well for a long time to come – enjoy your amazing washer! -Sarah@GEA
- Pros mentioned:Efficiency, Noise level
Love IT!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, super efficient and quiet. Love it!
I would recommend this to a friend - Pros mentioned:Efficiency
So far so good!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. You'd expect no issues since it's brand new right. Will wait 6 months to 1 year and then see if we encounter any issues with this washer.
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for choosing GE Appliances! We're glad the washer's working perfectly, and it's a pleasure having you in the Profile family. All the best! -Sylvia@GEA
Love it.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! The size is perfect. I can wash my oversized towels with no problem.
I would recommend this to a friendBrand response from GE Answers
Posted .We're happy to hear that you love the new washer, and the large capacity that it offers! We strive to make sure our products are made with the best quality for our consumers. Make sure you download the SmartHQ app to take advantage of the smart features. We recommend you take a moment to review the support article on the GE Appliances website titled: "Smart Washer - Benefits of SmartHQ App." Thanks for sharing your experience! -Don@GEAppliances