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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 231 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers regard the 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Steam and Smarter Wash Technology highly, praising its large capacity, excellent cleaning performance, and quiet operation. Many appreciate its ease of use and the attractive color options. While some experienced occasional balance issues, the positive feedback on features like Alexa integration and the powerful spin cycle outweighs this concern. Overall, the washer receives overwhelmingly positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 231 reviews
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, runs quietly. Color is awesome!! Cant find products to fill refresher bin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great washer. Holds big loads. Has so many selections, even one for the jeans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front liaders are the beat

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer. I love top loaders and I love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Automatic detergent dispenser

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife likes top load washers. This one is the best of them in terms of ease of use and capacity.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks for sharing your insight! We're glad that your family is enjoying your new top load washer. Have a wonderful day! - Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer! High tech and High Quality! Great and easy for the whole family to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer very hi tech lots of conveniences especially used with the SmartHQ app. So far so good!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review! We are happy to hear that you are enjoying your washer unit and all its features! We hope it continues to impress you and becomes a favorite in your laundry space. If there is anything else you need please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Its ok... just ok nothing wonderful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok... just ok nothing wonderful. I wish I would have read the bad reviews and not gotten this.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your honest feedback about your washer and regret that this model has not completely met your expectations. If you have any specific feedback or questions, please contact us on any of our GE Appliances social media platforms. Know that you also have a one-year warranty that you can take advantage of by calling 833-426-3393. GE_Appliances

  • Rated 5 out of 5 stars

    Mr wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Im still learning how to work the item bu it just takes time and patience.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there, It's great to hear that you are loving your washer! This unit has so many great features. We recommend reviewing page 5 of the owner's manual for some guidance on how to navigate your new unit. Thanks for choosing GE Appliances. Have a great day! - Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE profile washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity washer... very pleased with the product..makes washing a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for big family

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is perfect for my big family. The auto soap dispensing is my favorite.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to send us your review. We love that your unit has worked out perfectly for you and your family and that you are liking the soap dispensing feature as well! We hope this unit has been a great addition in your laundry space. If there is anything else we can help with in the future, please let us know. All the best! Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    My Magic Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my new machine, it is so accessible when taking the very clean clothes out.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to contact us with your review. We are glad that you are happy with your washer unit and the great job it in cleaning your clothes that it provides! It lets us know we are on the right track to providing quality, convenient products for our customers. If you need anything else in the future, please let us know. All the best! Dianna@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Mehh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how clean things are getting… seems ok. Not sure I’d buy again.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for taking the time to share your feedback. We appreciate you being part of the GE Appliances, and hope you allow us to work hard to earn your trust again. GE_Appliances

  • Rated 5 out of 5 stars

    My GE Profile Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice washer and dryer pair from GE would definitely recommend this to others

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - thanks for reaching out about your new washer and dryer. We’re glad that you’re happy with this awesome GE Profile High Efficiency Washer and want to thank you for your recommendation! Please feel free to contact us anytime if there is anything we can assist with and have a wonderful day! Lauren@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Washer machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goog, really good. Useful. Easy to indtall and to handle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer & dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I really like them and they actually fit in my mobile home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with huge capacity. Clothes come out clean and fresh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Washer$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product, trusted brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! I hot the one without the agitator, and it is huge! I can wash so many more clothes in a single load, but it seems to use very little water considering. Everything comes out clean

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey,

      We're super happy to hear how much you love your new washer! We're glad to hear everything is coming out super clean and you can wash more clothes. If you experience any trouble, we're always here to help. Have a fantastic day! Mike@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Excellent washing machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money and works as described. Love the detergent reservoir

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for being a valued GE appliance customer and taking the time to leave your feedback! That means a lot to us as we strive to make products that are going to help make customers like you happy. We hope you continue to enjoy using your washer and any other GE appliances that you own. If you need anything else, please let us know. All the best! Dianna@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Dont buy this piece of trash

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It shakes out of balance therefore wont drain clothes, also has issues with the door lock mechanism. I regret purchasing this and off course it broke right after the warranty expired.

    No, I would not recommend this to a friend
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