Customer Ratings & Reviews
- Model:
- PTD90EBPTDG
- SKU:
- 6499712
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the large capacity, effective drying performance, and attractive color of this 7.3 Cu. Ft. Smart Electric Dryer. Many appreciate the fabric refresh and steam functions, along with its quiet operation and ease of use. The energy efficiency is also frequently praised. While some minor concerns were raised about the dryer door, the overall feedback is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Great Washer and Dryer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have the GE matching washer and they have worked great so far! I love the auto dispensing soap and fabric refresher in the dryer!
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dries very fast. Seems to have great features, and very easy to use.
I would recommend this to a friendGrandma G
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer was a gift for my daughter as she moved into her new house. She absolutely loves it. It's big enough to dry the entire family's clothes at one time and does a wonderful job.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - we appreciate your review of this beautiful GE Profile Smart Dryer! We’re so glad your daughter and her family are loving their new dryer and that it is doing a wonderful job. Being able to dry the entire family’s clothes at one time is no small feat, and we’re happy it is working so well for their home! Please feel free to reach out anytime if there is anything we can assist with and have a great day. Sincerely - Lauren@GEA
Excellent and Efficient!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top Grade Dryer! Love this for my household and all of my Family enjoys it and uses it with ease! Plus if you find an outlet store it’s a plus!
I would recommend this to a friendDryer for life!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not regret changing to this model and brand. The capability and functionality are superb.
I would recommend this to a friend- Cons mentioned:Noise level
ClayE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up went well but after about a week the dryer is making a screeching noise when starts up and goes for a while then noise stops. this happens on every load.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - thanks for reaching out about your new dryer! We’re glad to hear that your setup went well and can certainly understand why you’d like some clarification on the noise. -- With all dryers, some shaking or noise is normal. If you’re hearing a squeak when the dryer is started, this is normal, and this start-up squeak should go away after the first few seconds of operation. Search for the article titled “Dryer - Noises” on the GE Appliances website in the Support section for a listing of all the normal noises you can expect. -- If you are experiencing abnormal sounds, we recommend taking advantage of your warranty and scheduling service online by visiting the GE Appliances website or by calling 1-800-432-2737. We hope this helps and want to thank you for becoming a part of our GE Family. We’re confident that you’ll be enjoying this new dryer for years to come. Have a great day! Lauren@GEA
GREAT PURCHASE WITH WASHER/DRYER COMBO
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this dryer in combo with washer. Happy with both products.
I would recommend this to a friendNice washer/dryer purchase
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had any issues with this purchase. Clothes have come out dry and it handles a good amount of loads
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you taking the time to send us your review. We are happy to hear that overall, you are satisfied with your dryer unit and we hope it becomes a highlight piece in your laundry space for many years! If there is anything we can help with in the future, please let us know. Sincerely. Dianna@GEA
Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving our new dryer! Love how you can download the app and keep track of everything.
I would recommend this to a friendGreat product thus far.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic products, love the smart capability, looking forward to using the steam dry feature!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your feedback and being a valued GEA customer! We are so happy that your dryer has been working great for you so far. We hope it continues to work great and will continue to impress you for many years. We are here if there is anything else you need in the future. Sincerely- Dianna@GEA
Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to hang the clothes to dry on eco dry. Can fix settings for your desire of dryness. Fast. Pretty. Con: Lint comes out when you open the door.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there,
Thank you for sharing your thoughts on this dryer. We're happy to hear that you're taking advantage of all the different drying settings and that it works fast. Our apologies to hear lint flies out when opening the door. Here are some tips to reduce the amount of lint in your dryer: Make sure vent hose is four (4) inches in diameter, solid metal or aluminum not plastic, and is the proper length per the Installation Instructions.
Clean the vent hose. Build up in the hose can prevent lint and moisture from being vented properly.
Check outside wall cap, and make sure it is opening fully.
Remove and clean the lint filter with soapy water; dry thoroughly before reinstalling. Fabric softener can coat the small openings and allows less lint to pass through. Hope this is helpful. Mike@GEA
- Cons mentioned:Noise level
Nice but not working properly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the color, however after installing it at home and turning it on, there was a repetitive noise with the rotation active, apparantly something hitting the left panel of the dryer
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to reach out and bringing this to our attention. We would recommend taking advantage of your warranty and reaching out to our service team so they can look into and diagnose the noise concern. They can be reached at the number here to schedule an appointment (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed.
Jodi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the different cycles. Like that it will hold large loads as n add that it was easy to use.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello,
Thanks for taking the time to share your review with us. We're so pleased to hear that you are liking the different cycles and that it can hold your large loads. Hopefully you've connected to the WiFi to try out all the extra features. Let us know if there's anything you need. Best wishes! Mike@GEA
- Cons mentioned:Noise level
What
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is a little too noisy for my taste and some vibration that I don’t know if it’s normal
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and want you to be happy with your purchase. Anti-Vibration pads may help, however if you are concerned about the sounds you are hearing and feel certain the dryer is level, we recommend taking advantage of your warranty by calling 1-800-432-2737. Thank you! Joyce@GEA
Fantastic open box
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, no issues and dryers super fast with anything in it
I would recommend this to a friendDryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dryer I’ve used in YEARS! I could pack it full and have it all dry within the hour. Buy this!
I would recommend this to a friendWant the color
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still on backorder. Sad that it wasn’t in when expected.
I would recommend this to a friendRecommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the extra features like the extended tumble, washer sync
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you taking the time to send us your review and being a valued GEA customer. We are glad that you are enjoying your new unit's features and hope that it has become a great addition to your laundry space. If we can help with anything else in the future, please let us know. Sincerely- Dianna@GEA
GE Profile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have have been fantastic so far! Even I’m doing laundry now!
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing! Take care! - Don@GEA
Works as intended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended and takes much less time than old dryer
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for your feedback, it means a lot to us, and we appreciate you being a valued GEA customer. We hope you continue to like your dryer and its features and that it becomes a great addition to your laundry space. We are here if there is anything else you need in the future. All the best! Dianna@GEA
