Customer Ratings & Reviews
- Model:
- PTD60EBSRWS
- SKU:
- 10886308
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice color is perfect fit down the stairs easily.
I would recommend this to a friend- Cons mentioned:Door
Worst Dryer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dryer. It takes forever to dry. To dry My bed sheets and pillow cases it takes over 4 hours!! It has a flimsy door, and I’m already having to have it serviced less than 2 years old.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to share your experience with your dryer. If you have not already done so, we encourage you to check the vent pipe on the back of your dryer for any blockage or obstruction. Also check the vent cap on the outside of your home as a blockage in either location can cause long dry times like you've described. If this does not resolve the issue, we encourage you to send us a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can research your situation further.
Looks Great, Works Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just did the first load of laundry in the new dryer. Did great!
I would recommend this to a friendWorks Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer works great. We like how it has alot of drying options. We like this better then the regular front loads
I would recommend this to a friendDisappointing Longevity – Common Heating Issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've owned this dryer for about two years. Around the 15-month mark, it started losing heat intermittently, and over time, it stopped heating altogether. After researching the issue, it seems this is a common problem with this model—many others have reported the same heating failure. Unfortunately, we’re now in the position of having to replace it entirely. Based on our experience, I would not recommend this dryer. Sounds like there should be a recall.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for the feedback. We'd very much like to review your situation. With that in mind, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review. -Vikki@GEAppliances
This product is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This and the washer is a great item. I like the idea of connecting it to the phone
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your review. We are so happy you are enjoying your new dryer unit and liking the great app feature that it has. We hope this added feature does help make doing laundry much easier. If there is anything else we can help with in the future, please let us know. Sincerely- Dianna@GEA
- Cons mentioned:Heating element
Not hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This drying does not get hot and I'm disappointed in this product
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We sincerely apologize for the disappointment you've experienced with your dryer. It's disheartening to hear that the appliance is not performing up to expectations, particularly regarding its temperature. We strongly encourage you to try the troubleshooting tips on page 12 of the use and care manual on the product page. If these tips do not help, please contact our GE Appliances Consumer Service at 1-800-432-2737. Our technicians are always happy to help and we're always here if you have additional questions. -Kacie@GEAppliances
- Cons mentioned:Door
Loud, lint, door is horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud, lint gets everywhere, door is hard to open and close. Definitely wasn't how I thought it would be for the price it is.
No, I would not recommend this to a friend Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All i can say is that i love it best $600 dollars ive ever spent!!!!!
I would recommend this to a friendbest place
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the best place to buy things! it really comfortable
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing! Take care! -Don@GEAppliances
General Electric Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Dryer byGeneral Electric. It is a big capacity dryer that can hold two loads of clothes.
I would recommend this to a friendGE Profile - 7.4 Cu. Ft. Smart Electric Dryer with
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE Profile - 7.4 Cu. Ft. Smart Electric Dryer with Sanitize Cycle and Sensor Dry - Diamond gray
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it does a great job washing my clothes. I have no complaints.
I would recommend this to a friendExcellent dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dryer! We have used this for a month now and it has worked great for us.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi, thank you for being a valued GE appliance customer and leaving your feedback! That means a lot to us as we strive to make products that are going to help make customers you happy. We hope you continue to enjoy using your dryer and it becomes a great addition to your laundry space. Take care! Mel@GEA
trash dont buy!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.terrible has fallen apart three times already. and the first time was on week three. guess what? bestbuy only has a 14 policy on appliances so i was on my own. rollers have gone out, the paddles on the inside fell off. and the heating element went out.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry for the issues that you've had with your dryer. We hope that you will take advantage of your warranty and reach out to Bodewell Service by calling 1-833-426-3393 between 8:00-8:00 EST.
Seems terribly inefficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Others have said this, and I should have listened. The machine takes too long to dry clothing.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .For with the drying performance, please follow the suggestions in the section titled: "Clothes take
too long to dry" on pg. 12 of the Owner's Manual. If this information doesn't prove helpful, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. We hope you allow us to work hard to earn your trust again in the future.
Love our dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our dryer! It fits out large king comforter easily and gets it dry the first time!
I would recommend this to a friendGood sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible appliance and they were on a pretty good sale.
I would recommend this to a friendLarge and very efficient
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top quality. Preset cycles work great. Own matching washer. Beautiful set. 10 year warranty. Recommend highly.
I would recommend this to a friendEfficiency
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very wellbfor our needs. Like the design of machine.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there! We're thrilled to hear that this dryer meets your needs. We appreciate you taking the time to share your feedback with us, we appreciate hearing from you. We know this dryer will continue to serve you and your family well for many years. Thank you for choosing GE Appliances! Julia@GEAppliances